You could go a long way around on this. Go back to old UI on the admin side. Click on users and it should show the list of all the users. You can highlight that whole page, put it in excel and sort on any tunnel users setup, if you are using tunneling options. This should get you a approximate number of how many "should" have pulse client installed. Just an idea. ... View more

I have wondered this myself. So I have been sticking to the Pulse side of things and I see in each upgrade that Ivanti is being forced into the mix. Even though we just upgraded to PCS 9.1R16.2, it is now pushing the Ivanti 22.2.1.1295 client. Same goes for the iOS packages. We got updated to Ivanti's package without warning.   I could be wrong here but I think Ivanti had there own OS before purchasing Pulse and are trying to co-mingle then together. You know, brand Pulse into Ivant. So I would suspct you could run ICS without issues unless there are some driver issues that aren't compatible. I would give it some time still lol ... View more

@Adam08, You mentioned that they are "not" using the full tunnel. If I'm not mistaken the split tunnel doesn't even take part in that type configuration. So if they don't have internet outside of being connected than it seems like something on the users side. Just my opinion   I only say this as we had one user experience this, in the full tunnel, and when I got ahold of the laptop and I couldn't  even make it happen. The user got a new laptop and never had a problem since. ... View more

Hi,   We got the samething on ESAP 3.9.8, but going to 9.1R15 and ESAP 4.0.0 it all works great. Sophos version 2.20.11 is now detectable. ... View more

So what is being done in its place? I means the purpose of it was    " Cache Cleaner can also prevent Web browsers from permanently storing the usernames, passwords, and Web addresses that users enter in Web forms. By preventing browsers from improperly caching this information, Cache Cleaner keeps confidential user information from being stored on untrusted systems."   So it is being done automagically now? ... View more

Thank you zanyterp :) ... View more

I had seen them earlier too but didn't put two and two together. It works as far as cleaning up the invalid cert and does prompt that there is an upgrade available, but the upgrade button on the client doesn't work either lol. Support is still looking into it. ... View more

Apparently it was a known problem so not sure if anybody else looked at this KB's   KB44781  KB44810     But it fixed my problem.   ... View more

Thanks Zanyterp, case has been created. ... View more

You left a lot of questions up in the air. Where did you get the download? and is it the Pulse Secure client? did you login after install or just install it and thats it? I have done many installs of the client and have never seen it disconnect my interent. Now after logging into the client it may do that depending on what policy you are running from the server. But any of my installs ar just called PulseClient64.msi so not sure where you got that package at. ... View more

Seems like it is happening to more people. Has anybody talked to support yet? ... View more

Sorry, we have not. We just started notincing it on a user or two, it is not wide spread yet. I am curious if anybody has created a ticket yet ... View more

yeah we have this problem too. ... View more

We are also starting to see this issue on a client or two. All windows based. I personally can't make it happen. ... View more

If I understand you correctly, when you are connected to VPN with split tunnel activated that you lose internet after some time? A restart fixes it for a bit and then you lose it again? Does the World icon go away and come back down by the clock? ... View more

As far as I can see the issues is still not fixed in 9.1R13. Push the foce upgrade button and it does nothing to the PDC. ... View more

Hi guys, I actually forgot about this thread. We have updated so many times in the last few months that the problem has either gone away or the user stopped complaining. lol. WE are on 9.1P12 and so far things seem to work for the most part. ... View more

So basically you want me to make a new split-tunnel network policy and not use  FQDN Resources? Leave it blank and only use the IPv4 resource? ... View more

No, we are not using zscaler. Thing is I have a machine in my office and can't make it happen but the user takes it in the field and happens all the time. We have a update tomorrow so I will see if that changes anything. ... View more

I hate to chime in but we are starting to see this on 9.1R11.3. Never happened until we went to the cert fixed version. We are also not using the Cisco umbrella client, just the Pulse Client. We also are using " Search client DNS first, then the device"   Shall I create a ticket? I hate to do that as you giuys are slammed and it takes so long to get somebody to call. ... View more

Email has been sent ... View more

well I wouldn't go that far lol. They are users you know. You can explain to them in the most kindergarten way and they will still mess it up. But as for the upgrade, no it was actually pretty smooth as far as a end user is concerned. They whined it took a few hours to complete but ehh. lol ... View more

Tom, correct, I did not disable that feature. ... View more

lol, apparently there isn't a PM. All the PDF contained was screenshots of uninstalling and re-installing the apps ... View more

We actually sent a PDF explaining how to uninstall and what to expect when you install. Because the PSAL was so new Windows Defender Smartscreen didn't like it. I'll see if I can send it to you in a PM. ... View more

Nope, I did not change anything. Installed update, rebooted and tested on a laptop that it all worked. Clients were told to uninstall all Pulse apps and then try to login. Pulse then gave them new PSAL  to install, which is expected even on new clients. And away they go.   If you install the update, and disable auto upgrade option, they still can't login. They must uninstall still. The problem is the cert that has expired is still on the clinets machine, they must removed that to get the new cert, which is what PSAL will do. ... View more

Oh no, we have couple hundred using the browser login as well. We sent an email explaining how to uninstall and what to expect when they reload. It went failry smooth but still had users that couldn't read lol.   But the user still has to uninstall all pulse apps from the add/remove in Win10, or they will not work. ... View more

That is correct sir. In fact, after the upgrade and because the users didn't log off like they were told, lol,  they just reconnected right back with no issues. According to the KB, Pulse Clients were not affected by the cert issue. In fact when the browser portion was down, we had clients connecting without issues. Yes that was the version we were on,  9.1.6725, now they have 9.1.8389 to upgrade to   Yes, the upgrade gives a new version of the client too but still that should be seemless to the user. ... View more

This only effects the browser login. We have users using the Client app as well and they were not affected, even after the update to R11.3  ... View more