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since
07-29-2016
Saturday
scoutt
Contributor
20
Posts
5
Kudos
0
Solutions
Saturday
Thanks Zanyterp, I realize that but it's always LiveSafe that has the problem. Now we found out that's it's Total Protection too that has a problem
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a week ago
I have created a ticket but I need to vent a little, lol. Each time I update to the latest ESAP file it has a chance to break McAfee LiveSaf Internet Security for our users. States that Compliance requires latest virus definitions. It was working just fine yesterday, so it had latest definitions. It's done it every since OPSWAT took a break for a couple months last year. Never been the same since. Why does it always break that package? 16.x is supported yet always breaks when we update ESPA packages. Anybody else experience this?
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01-28-2021
03:45:PM
1 Kudo
I think I know what is going on. If we never pushed the config file when installing the pulse client the config can't be pushed from the server. Is that a correct assumption?
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01-28-2021
12:33:PM
What are the steps to update pulse clients with a changed config file as it appears they are not getting the updates from the server? Unless I don't have something configured correctly.
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12-04-2020
12:03:PM
1 Kudo
hey tnguyendoit, Curious, do you have any policies on the realm you are using set to only evaluate? If so uncheck it and see if it times you out when HC re-evaluates. if that still times out, what do you have on your SSL conection configuration: Configuration > Security > SSL Options and see what is set under "Allowed SSL and TLS Version".
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12-01-2020
01:57:PM
I have a support ticket open on this and the devs are looking into it. It started for us on on 9.1R4 "Host checker is getting timed out (can be seen on user access log) and user is getting logged out" Thats exacly what we are seeing. If you change your Hostchecker " Perform check every" time to 4 hours its helps, but you can also set it to 0 and it will not kick your users out. But for us that is not an option because we want it to check. Those users that have a max session length longer than the hostchecker checkin time will get the time out error. Those that have the same time as the hostchecker check in time will get max session timeout instead.
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11-12-2020
09:32:AM
2 Kudos
I am wandering where is ESAP download for 3.7.1 or 3.7.2 as it has been over a month since a new ESAP has been available. Past updates are at least twice a month, nothing in the last month. Really looking for support on Malwarebytes 4.2.1, nothing in 3.7.0 which is the most current from Sept.
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03-19-2020
07:44:AM
1 Kudo
Thanks Ray, thats what I thought but the error didn't seem like that was the problem. I have made HTML5 work so at least they have access.
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03-18-2020
03:31:PM
I am trying to setup Pulse Secure to allow MAC's to connect. I have a user that I am testing and they can connect fine and run bookmarks. But when they actually try to connect to their windows desktop it gives the following error "Pulse Secure Application Launcher" Failed to connect Server This is after they click "allow" from the first popup after clicking the link. Should I just use html5 for mac's? or is there a simple fix for this
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08-09-2019
07:54:AM
It’s not just the reason string, if the user is only win10 why would he see win7 policy, I know why it failed, I want to know how to stop showing the other policies? So only the policy they fall under shows
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08-08-2019
07:12:AM
LOL, I thought I was missing somethign here. Here it is https://imagizer.imageshack.com/img921/8189/cPsdc3.png
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08-07-2019
10:48:AM
Sorry, took me a bit to get it to come up. So on the page you can see win10&antivurus and then #2 is win7&antivurus. All those do is define the OS and Antivirus. This happens before the login screen so it has to be the realm doing it. How do I send you an image?
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08-06-2019
07:11:PM
No they are seeing them, but they are seeing all the policy errors, not just the one they are in. So for instance, we have win10, win7, win8 policy's. If the user is in Win10 and they don't have the latest defiinitions, they also see win7 and win8 policy on that page. All with the reason strings. Is there a way to show just the win10 policy the user is in?
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08-06-2019
11:26:AM
Is it possible that when a user gets the unsatisfactory page about either definistions wrong or wrong OS, that is shows them the correct reason string for which Policy they are in? Instead of showing all the policies on that page? Currently the policies are all checked on the realm, but its forced on the user.
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- Tags:
- host checker
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01-24-2017
03:40:PM
bhat, update 8.2R6.0 is supposed to support the anniversary updater. I will be upgrading tonight to verify.
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09-12-2016
02:12:PM
I have not, there are still some software on our side that doesn't play well. I was just curious if there is going to be an update so it can be compatible with the anniversary edition. I have heard that if you install the anniversary update it is hard to uninstall so I don't want to put my users in a spot like that until I know its safe to update.
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08-02-2016
02:11:PM
I have a user that is experiencing the same thing. I do have a current support ticket open to find out the problem.
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07-29-2016
10:37:PM
As the update comes out next week I have heard many issues as far as software working with it, McAfee for instance. Will Pulse Secure support those upgraded machines to connect?
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