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since
08-02-2016
Monday
DaveG
Contributor
35
Posts
6
Kudos
0
Solutions
Monday
Thanks @zanyterp , yes it seems to be the case that when extending a SAML connection using embedded brower, the connection is dropped first and the reconnected. Will check with support.
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2 weeks ago
1 Kudo
Thanks @rdumitrescu , that makes sense. I really wish there was a suggestion box feature here, or through mypulse, as this would be a feature I'd love to get working.
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2 weeks ago
1 Kudo
We use a machine cert from our Active Directory Certificate Services. The cert is installed when a machine joins our on premise domain. If you're using Azure, are you also using Intune? We're testing authenticating against Azure using Conditional Access policies and compliant devices.
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2 weeks ago
1 Kudo
Thanks @myPulseSec , in a strange way, it's good to see that someone else has the same problem.
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3 weeks ago
1 Kudo
Hi all, When connected via Azure authentication, if a user extends the session, they get a warning they already have a session open and if they want to continue. This is the same session, so I'm not sure allowing multiple session is the answer. Is this just how it works? Using a Domain Controller as the authentication server doesn't cause this issue.
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4 weeks ago
Hi r@yElr3y Yes. We created a new config file to ensure all staff members will use the same one. After this, future Pulse Client installs won't need to use the preconfig so the issue shouldn't happen. It would be great if we could force a connection set onto any device (base on role/realm), that connects to the PSA, rather than needing to configure the client. It's an odd design choice.
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4 weeks ago
Even with Pulse 9.1.10, we're still seeing cases of DNS settings not releasing when the VPN disconnects. We have split tunnelling enabled but no FQDN specified. The VPN tunnelling connection profile is manual DNS, search device first Is there anything we can try other than hoping the next release of the Pulse Client will resolve this?
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Labels:
a month ago
Hi r@yElr3y , no. I suspect the issue is the preconfig file. If we do a normal update via the PSA, afaik this will update the Pulse Client but not touch the connections. If I use Intune and push out Pulse with no preconfig file, the system doesn't require a reboot. So it seems that the preconfig file is the one which needs the Pulse service at least to reboot? It would be brilliant if that could be factored in during the install.
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a month ago
Just wondering if there was a solution to this. if we deploy using Intune, even with the no restart option, it looks like the Pulse service needs to be restarted before it will see the configuration file. It definitley picks up elements of the config file because the test users can't create connections.
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01-26-2021
01:06:AM
Thanks @zanyterp for your assistance in any case. We have sent logs to the support team so hopefully they can help. Yes, it would be nice to perform upgrades per roles, which would allow us to test a smaller number of people for issues.
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01-25-2021
02:38:AM
Thanks. if we manually install it, we expect an administrator/UAC prompt which doesn't help. It's a pity we can't assign an upgrade to select users for testing though
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01-21-2021
04:57:AM
Thanks. Do you know if it's possible to upgrade a subset of users for testing? Normally it would just try and upgrade all users who didn't have the latest version of the client.
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01-20-2021
04:20:AM
Trying to upgrade Pulse Desktop Connection from 9.1.8 to 9.1.10 and users are being told they don't have the appropiate permission to install the application. We've done plenty of upgrades like this before. Would there be any reason why it would fail now? Are there any particular User Access Control settings on Windows 10 that could impact non-admins upgrading?
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01-07-2021
04:45:AM
Hi r@yElr3y , thank you. Do you know if it would cause clients to update their Pulse connection or would they see any message when connecting?
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01-07-2021
01:17:AM
Hi all, I just noticed we're still using OPSWAT v3 and not V4. If we migrate to V4, does anyone know if clients will be impacted? They all use the Pulse Secure Client and VPN tunnelling? Or does it only update the standalone host checker? Thanks!
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Labels:
12-04-2020
02:56:AM
Thanks for that. We don't want the VPN to start automatically after login because we wouldn't have (or need) enough licences for every user that connects.
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11-28-2020
03:33:AM
Hi all Staff are using VPN tunnelling. Split tunnelling is used to filter out Office 365 traffic only. Some staff are complaining about the speed of browsing file shares and I'm not sure if this is expected or not. Their normal broadband speed is about 100Mbps. Connecting to the VPN reduces this to about 11Mbps. I'm not sure if this behaviour is just to be expected (based on encrypting traffic, etc) or if there's something I can check?
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11-18-2020
06:20:AM
1 Kudo
Thanks @kita but this doesn't seem to work Manual install, no preconfig Install Pulse Desktop Client Role set to use that connection Connects Nothing updates and connection.dat doesn't show any type of binding at all. I could be missing something though.
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11-18-2020
12:56:AM
Hi @gb2939 , thank you for that. This seems to match everything that I've read. It's hugely fustrating that we can't force client to be binded to the server that way.
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11-17-2020
05:17:AM
Hi all, Is there a setting to prevent a user just downloading the Pulse Desktop Client, adding the VPN URL and connecting? This seems to bypass any connection profiles setup for that role?
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11-16-2020
08:53:AM
How can I push out a client configuration for the desktop client. I have a role called "Test" and a Pulse Client config that allowed saving passwords. When I disable allowing saving passwords, I'm still able to? It doesn't seem to be actually updating the config at all.
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11-16-2020
04:18:AM
Hi all, We have issues with cached passwords and/or staff forgetting their passwords. I know we can use machine credentials at the Windows login screen but is this scenario valid User can select either "Pulse login" or "Normal Windows login (with cached credentials)" at the Windows login screen. If user selects "Pulse Login", the VPN connection is then dropped on a successful login? We don't want staff to always be on the VPN after connection.
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10-21-2020
04:20:AM
Hi all, For some reason, staff are getting the following issue when upgrading the Pulse Client from 9.1.8 (3143) to 9.1.8 (3999) They get "You do not have the proper privleges to install the application". Staff upgrading from 9.1.7 to 9.1.8 (3999) have had no issues. We install the MSI file using the Config file from the Pulse VPN itself. Any suggestions?
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10-06-2020
01:24:AM
Hi all, Active Directory issues client certs for domain joined devices. I want to enable this for Pulse. I've imported the private key and set it to allow connection but record the cert. Is there somewhere on the Pulse admin side I can see the client cert that the device is checking or that Pulse has saved?
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Labels:
10-06-2020
01:22:AM
1 Kudo
Thanks! It's something to do with our split tunnelling so just need to test more.
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09-18-2020
07:03:AM
Hi all, I'm testing using Azure SAML authenticaon for VPN access. Mainly because of MFA and Conditional Access polcies. When a user wants to extend their session, they get a pop up to say they already have an existing session and need to click connect. Can I stop that happening? When they extend their session, is there a way to set it up so they don't need to reauthenticate?
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09-16-2020
05:05:AM
Hi all, We setup Pulse Desktop to be able to authenticate using Azure and SAML. This works fine for us when connecting. However, when the person tries to extend a session, the Pulse Browser window will show that Make sure the web address https://login.microsoftonline.com is correct I can disconnect and reconnect and have no issue. It's only when extending the session. I'm not sure what the issue could be? What address is it trying to lookup and why would can I connect normally? Or does SAML not support extending sessions?
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Labels:
07-07-2020
01:18:AM
Hi, We upgrade our staff to Pulse Desktop Client 9.1.7. Three users (including myself) have had an issue that when connecting, we can't resolve hostnames. We can use nslookup, it finds the DNS server and can resolve that way. However we can't ping a server or RDP to a server with the hostname. We can use the IP address though. Could be just a coincidence with the upgrade. We also noticed that the Juniper Networks Adaptor returned "unknown network" when connected rather than our domain name. I'll log a call with support but posted here just in case.
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06-18-2020
12:57:AM
HI all, Our staff use the pulse VPN desktop client. I know we can restrict access to servers using the access profile. Is it possible to restrict access to certain file shares? I think we could do this using the Windows ACL but the Pulse desktop client and VPN tunnelling doesn't use those rules, is that correct?
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