thx for the feedback > We plan to provide this in a future release to help better monitor the system and help avoid this issue any ideas when this feature will be implemented > The best recommendation is to configure User Record Management to avoid > the build up of user records which usually consume a large portion of the cache over time do you mean to configure a "Persistent user records limit" and "Enable automatic deletion of user records periodically" at "External User Records Management" thx for more detailed info ... View more

thx for the info. I also could not found some "err" infos, just wondered about the "Index not in use" message, which I did not know. So weÇll see how do we go on ;-) ... View more

here is the attached file. message occurs from around 09/26/2013 03:01:39 to  09/26/2013 03:08:39   PS: have to add a 5MB txt file, cause attacjment of zip or rar is not possible :-( ... View more

  loglevel = 0 no ldap, no sql, we are using local user database the message is only a snippet from the logfile. there are some more messages, but not really in correlation to "Index not in use"   LogMessage occurs only when we have more then around 8 radius requests per second   thx ... View more

just checked the release Notes for ESAP 2.1.5 and 2.1.6 still no info about removed Antivirus support ... View more

just checked the release Notes for ESAP 2.1.4 https://www.juniper.net/techpubs/software/ive/esap_/releasenotes/j-esap-2.1.4-releasenotes.pdf again no infos about deleted products. So do you have some new informations ? thx in advance ... View more

unfortunately no feedback til now :-( ... View more

just checked the release Notes for ESAP 2.1.2 https://www.juniper.net/techpubs/software/ive/esap/releasenotes/j-esap-2.1.2-releasenotes.pdf again no infos about deleted products. So do you have some new informations ? thx in advance ... View more

Hi Kita, just have seen ESAP 2.1.0 is released Also no Infos about any deleted products, only added products Would be great to get an Status update. thx ... View more

sorry zanyterp, Juniper is the Provider of this solution and if an Antivirus Software is hardly deconfigured in the ESAP Support (as described in the KB) Juniper has to know that. Who else should know that ??? You can«t tell me that you have to wait for customer feedback to figure out that some AntiVirus Software are not longer supported :-( ... View more

I am wondering again, that this behaviour is not documented in the Release Notes and Juniper needs around 4 weeks to announce that :-( ... View more

issue known in KB. see http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB22759 ... View more

it«s every time the leader who perfom the update, not the active. and therefore it would be great to have a look, when the leader is changing We need a long time with JTAC to figure that out :-) ... View more

"The leader in a cluster means nothing so it is not logged" --> that«s not correct. short hint: which node in an active/passive Cluster perform the "Virus Signature Download" ? ... View more

@zanyterp: 1. Troubleshooting: I can tell you several JTAC case where troubleshooting looked like: - enable debugging, collect systemsnapshot, send it to JTAC (waiting several days til JTAC decrypted and analysed the snapshot, because this could do only a few JTAC guys), getting feedback to collect the next snapshots :-( JTAC requests for the snapshot looked like: - enable debugging before (!) problem occurrs (not sure how I should do that) - take snapshot within short time after problem occured to find the requested infos in the snapshot (no one could told me the time definition of short time) - send snapshot to JTAC 2. there are a lot of features / things, which were helpful to know, some examples: - logging of leader change (only possible via systemsnapshot) - which process uses which cpu power / memory (not sure if it«s implemented in the snapshot) - snmp support for User Monitoring (e.g. active Meetings, active User per Meeting or in total, active NC Clients, etc) the parameters must be somewhere on the box, cause the WebGUI shows some of these parameters - monitoring BW usage of different IVEs, Roles, or Implementations like Secure Meeting, Network Connect, etc) ... but I think we don«t have to discuss the Troubleshooting methods at this board greets sthon ... View more

as I know, this feature is not supported/implemented Troubleshooting on the box is sadly very limited :-( ... View more

we were running in the problem with 6.5R5. the problem occurs when the active node is not the leader. The virus signature update is performed every time by the leader an we were running several times in the described problem. The only chance for us is to manually failover the Active Node to that one Node who is also the Leader. Can you agree the above statement, that the problem only occurss when the active node is not the Leader Node ? Did you solved the problem with an OS update ? ... View more

just heard from my case: > I would like to inform you that AV Microsoft security essential 2.0 is going to be support in ESAP 1.6.8 so support should be available End of January ! would also be great to get infos about an workaround ... View more

> we worked together and setup a check for the security essential process sounds like a "reg-key verification". would be great if you could provide the solution. PS: I also opened a case for MS 2.0 support, but I did not heard anything from juniper for 2 days ... View more

> Subscribe to the technical bulletins and you will be notified for new releases. I am subscribed, but the official Info of release 1.6.7 and a link on the website was released today, even though this release is officially released since 30th dec. I don«t understand Juniper release and Info Managment :-( ... View more

thx for the info ... View more

I got a link from a Juniper engineer to the ESAP 1.6.7 release, but it«s still not to find on the official ESAP Juniper Website. So I am not sure if this is an official release :-( ... View more

in ESAP 1.6.7 "Microsoft Essentials 2.0" is NOT supported :-( ... View more

no idea :-( I am also waiting. hopefully " ESAP Support for "Microsoft Essentials 2.0" will be supported ... View more