About bbickett_

bbickett_ · ‎05-27-2011

Resolved the issue. Apparently, the Macs do not like having the full path specified in the Resource Profile. ( \\servername\share\directory ) I created the Resource Profile with just the CIFS Server Name and Share ( \\servername\share ) and specified the directory in the bookmark definition.

bbickett_ · ‎05-27-2011

I have a bookmark created to a Windows Directory. It works correctly when access from Internet Explorer, however when I access it using Safari on Mac OS X, I get the following error message: Error FB-8: You do not have permission to access this file server. Please contact your system administrator. Environment Model: SA-700 Version: 6.5R3.1 (build 15255) I have two realms set up since we have different host checker requirements for Windows & Mac users. They are basically identical with the exception of virus protection rules. I have other Windows Directory bookmarks that work correctly. These point to Windows File Shares, where as this one points to a NetWare Volume.

bbickett_ · ‎03-17-2010

For the time being I have created this Custom Process rule to look for ccSvcHst.exe. This will be a temporary workaround until it is officially supported in an ESAP

bbickett_ · ‎03-17-2010

We have several users who, through Comcast, have received copies of Norton Security Suite Software version 3.8.0.41. I however am having problems getting the Host Checker to recognize this software. The latest ESAP 1.5.9 also does not have this listed as an accepted Virus Protection Software. Any ideas when this may be available, or if it works under a different Criteria Type (Ex. Norton 360 3.x)?

Re: Error FB-8 when accessing Windows Directory bo...

Error FB-8 when accessing Windows Directory bookma...

Re: Norton Security Suite

Norton Security Suite