I'm running Juniper Network Connect 6.4 on Snow Leopard. I've already applied the fix to get the software to run. The problem I'm having is that while it's running, my computer does not appear to recognize I'm connected. For instance, if I try to access sites that are IP restricted it will not let me access them. The IT people at my university don't seem to know what to do. If I look at what IP address my browser thinks I'm on, it's the one that is assigned through my ISP. Here's what ifconfig looks like: en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether d4:9a:20:d4:bb:ae media: autoselect status: inactive supported media: none autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,flow-control> 10baseT/UTP <full-duplex,hw-loopback> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,flow-control> 100baseTX <full-duplex,hw-loopback> 1000baseT <full-duplex> 1000baseT <full-duplex,flow-control> 1000baseT <full-duplex,hw-loopback> en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 inet6 fe80::d69a:20ff:fe78:55d3%en1 prefixlen 64 scopeid 0x5 inet 192.168.1.100 netmask 0xffffff00 broadcast 192.168.1.255 ether d4:9a:20:78:55:d3 media: autoselect status: active supported media: autoselect vmnet1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 inet 192.168.245.1 netmask 0xffffff00 broadcast 192.168.245.255 ether 00:50:56:c0:00:01 vmnet8: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 inet 172.16.182.1 netmask 0xffffff00 broadcast 172.16.182.255 ether 00:50:56:c0:00:08 jnc0: flags=841<UP,RUNNING,SIMPLEX> mtu 1400 inet 10.65.4.7 netmask 0xffffffff open (pid 21083) jnc1: flags=841<UP,RUNNING,SIMPLEX> mtu 1450 closed You can see the Juniper connection is being made to an IP address that should allow me access._ I also tried this on my virtual machine. I have VMWare Fusion with XP as my guest. If I run ipconfig -all, here's the output while using NAT: Windows IP Configuration Host Name . . . . . . . . . . . . : ramez-f7026bbc0 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : localdomain utk.edu Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : localdomain Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter Physical Address. . . . . . . . . : D4-9A-20-78-55-D3 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 172.16.182.131 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 172.16.182.2 DHCP Server . . . . . . . . . . . : 172.16.182.254 DNS Servers . . . . . . . . . . . : 172.16.182.2 Lease Obtained. . . . . . . . . . : Sunday, March 21, 2010 12:04:28 PM Lease Expires . . . . . . . . . . : Sunday, March 21, 2010 12:34:28 PM Ethernet adapter Network Connect Adapter: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Juniper Network Connect Virtual Adap ter Physical Address. . . . . . . . . : 00-FF-08-D0-6E-89 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 10.65.4.18 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : DHCP Server . . . . . . . . . . . : 10.200.200.200 DNS Servers . . . . . . . . . . . : 160.36.0.66 160.36.128.66 Primary WINS Server . . . . . . . : 160.36.0.68 Lease Obtained. . . . . . . . . . : Sunday, March 21, 2010 11:01:12 AM Lease Expires . . . . . . . . . . : Sunday, March 28, 2010 11:01:12 AM I used Network Connect Troubleshooting. Here are the tests that failed: Under AMD PCNET Family PCI Ethernet Adapter: The ping of the DHCP Server Under Juniper Network Connect Virtual Adapter: The ping of the DHCP Server and the DNS Servers Is this what the problem is? There is also a program installed called Windows Secure Application Manager, but I cannot seem to use the program to add any applications. There is one application I need to use that has a license server that checks IP addresses. The one assigned while running Network Connect would be valid. I just can't figure out to tell my machine to use it. Many thanks in advance.
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