Maintenance -> Import/export -> Configuration -> save config as Maintenance -> Import/export -> Accounts (This is important ) as SA devices has all user roles,bookmarks configuration saved here. ... View more

You must have same hardware to cluster the devices. You can do combination of 2 node A/P or upto 4 nodes A/A cluster. ... View more

This is not a known issue. ... View more

Which version are you using? Try this Control Panel > System > Hardware Tab > Device Manager > Choose Menu Option "View" > Then Choose "Show hidden devices" Disabling Juniper Network Connect Virtual Adapter - Packet Scheduler Miniport Please accept it as a solution if it resolves the issue. Kudos are welcome. Thanks ... View more

Hi, Can you elaborate further? ... View more

You can take tcpdump from client side and also on IVE (Troubleshooting -> Tools -> tcpdump) Is it particular location which is finding it slow? It could be related to network then and not IVE. 1. Try logging in as same user from some other location to see if you still find it a problem 2. If you still find it slow from other location too, check if users from certain role are finding issue. 3. Check if particular type of access is slow e.g. NC, WSAM/ JSAM or web rewrite as well. It involves checking debuglog from client machine to check the delay. ... View more

which code are you running? ... View more

Alternatively you can add file, process, registry check to make sure that HC check goes through fine. ... View more

Radius logs would be more appropriate to look for activity. Alternatively you can filter user access logs with specific codes - you can then export information into excel and sort. Its a tedius method as well. Dashboard graphs (System -> status) show you concurrent users . ... View more

Check release notes at http://www.juniper.net/support/products/sa/7.0/ 4. OWA 2010 critical error with Firefox v.368 browser. (550925) If you find it a regression (working in older release and issues with newer code) please file a ticket. ... View more

No, You can run either pulse or NC for same user role. You can however launch NC and pulse simultaneously if you connect to 2 separate IVEs. ... View more

There is no option available as of now. You can ask for ER. Also the secure meetings users are counted towards maximum realm users number. e.g. there are 3 users in meeting - you only have 1 available out of 4. ... View more

There had been several compatibility issues with sharepoint. I do not know for sure though about when it will be supported. ... View more

You dont need to reinstall licenses if you are moving one node. You need to ofcourse do it during maintenance window and get IP information changed for the node which is moved. ... View more

Hello You need to define a pool of addresses which can be used by users under Network connect profile (Resource policies -> NC -> NC profile) When end users launch NC it creates virtual adapter and one of IP from pool is used. You can also use DHCP server to allocate address which is available under NC profile settings. End-users sign in over an Internet connection, using an IP address from a Network Connect IP address pool, to reach the DNS server on the MSP network. To view NC IP information, go to Status -> Active users and it will list NC ip In an Active/Active cluster, the Network Connect IP address pool for each IVS is split across individual cluster nodes by way of role-level settings. Please accept this as a solution if it answers your question. Unnati JNCIS - SSL VPN ... View more

What error are you getting? Are you seeing traffic flowing via NC for that connection? You can check user access , event logs for further details. You may also run policy trace to check where exactly its stuck. To make sure RDP server is allowed on NC profile, check Resource policies -> Network Connect -> Network connect profiles ... View more

Do you have sticky bit configured on load balancer? Its required while using DNS round robin. If the connections are not stable, and TS session is trying to reconnect, user might be connecting to other node in cluster and not find a session there. You'll need to remove the user from active users list in that case. Please check and let us know. ... View more

Yes ESP is set for performance and SSL for compatibility There were bugs in certain releases which caused instability e.g. 6.0R1, 6.0R2, 6.0R3.x, 6.0R4.0, 6.0R4.1 Release 5.x is not affected. http://kb.pulsesecure.net/index?page=content&id=KB11990&actp=search&searchid=1269298497320 http://kb.pulsesecure.net/index?page=content&id=KB8569&actp=search&searchid=1269298497320 http://kb.pulsesecure.net/index?page=content&id=KB3116&actp=search&searchid=1269298497320 Hope this helps ... View more

Application access making JSAM to disconnect doesnt sound right. Check user session options -> are users getting disconnected if they are not idle and using some other application than ssh ? ... View more