We've started to get grumbles from users that are having problem with Web apps on the LAN when connecting via Pulse, in some instances objects on the page won't load at all and in others the user is continually asked to provide their AD credentials for each and every object on a page.   The same users can open files and access their Exchnage accounts etc over Pulse without any issues it just seems to be certain Web apps that are having an issues.   When the same user opens up the apps when they're directly connected to the LAN the app opens fine without any prompting or dissappearing objects which leads me to suspect its an AD authentication issue while connected over Pulse.   Any help would be much appreciated.   Thanks   Jon ... View more

How do I backup a VM appliance config? As far as I can see from the admin guide it doesn't mention config backups at all. Any help would be much appreciated. Thanks Jon ... View more

We're just about to launch a managed VPN service for 3 organisations and they've asked us if they can have quarterly reports of what the user count was on a daily basis, what users have accessed VPN and what licenses have been used. I've had a look through the reporting offering and its very basic and only allows up to 30 day reports and those reports can't be customised. I've also had a trial of the Pulse One cloud offering thinking this would have better centralised user reporting but that doesn't have any user reporting at all. Is there anyway of getting the information they've asked for? Thanks Jon ... View more

On AD we've got two groups setup for access to Pulse, a user group and a device group. What we want to be able to do is in the user role mapping if the user credentials and the device being used exist in the groups then the user gets assigned a role, if they don't exist in either of or both the groups then it fails. I've tested with just authenticating against the AD user group and it works fine but as soon as I try and introduce the device group it fails. We're trying to manage not only what users have access to Pulse but also what devices. Any help would be much appreciated. Thanks Jon ... View more

I've tried deploying Connect secure VM's (SPE) to our DMZ ESXi host but it fails with a script issue. I've managed to successfully deploy the DTE VM. I've spoken to our support provider and they have informed us that the VM needs to be deployed to Vcentre and then exported and imported into the DMZ host. Is there no way of deploying the VM direct to the DMZ host? Any help would be much appreciated. Thanks Jon ... View more