Hello, Could you advise if there is a way to send test snmp trap from Pulse Secure device in order to check if Monitoring server receives it well ? I was looking for this information in google, but no success. Thank you. ... View more

Hello, Could someone advise in issue below and share his experience? iPhone connected via Pulse Secure Connect and should obtain proxy PAC. Internet serfing via browser is working fine. But messengers like WhatsUp, WeChat, Kakao, etc are not use Proxy and tries to connect to servers directly. That leads to messengers are not working. Thank you in advance. ... View more

Hello, Could you explain the difference between VIP holder and Leader in cluster? I made an upgrade of Active/Passive cluster and currently node 2 is a Leader. I made manual failover and node 1 became VIP holder , but Leader is still node 2. Is it normal? Does it mean that node 1 is Active now? I read that Leader role does not make sence, but anyway it looks confused. Thank you in advance. ... View more

Hello guys, This is my first upgrade of Pulse secure SSl VPN device. Could you share your experience on it? As far as I understand I can upgrade it directly from 8.0R10 to 8.1R4. And there is should not be any issues. But anyway, I would like to hear your advice, for example what I should check before and whether I can use this approach https://www.pulsesecure.net/base/images/kb-images/kb-files/techpubs/software/ive/guides/howtos/How_To_Junos_Pulse_Secure_Access_Cluster_Upgrade.pdf Thank you. ... View more

Hello! Has anybody ever configured snmp monitoring of upcoming SSL certificate expiration? We use SA4500 device. It will be great if someone can advice with snmp OID or any other useful information. Thank you. ... View more

Hello all, I tested authentication via backup Auth server ( RSA manager configured) while the primary RSA was upgrading. I was able to authenticate from user perspective but I didn't find evidences that I was authenticated by backup Auth server. Here is the user log from Pulse Secure SA4500: Info PTR23276 2017/03/21 04:40:24 - ZZFDC2VPN2 - [****] - Gucci::CON-khairullin.aida(EMEA-RSA)[] - Password realm restrictions successfully passed for CON-khairullin.aida/EMEA-RSA Info PTR23276 2017/03/21 04:40:24 - ZZFDC2VPN2 - [****] - Gucci::CON-khairullin.aida(EMEA-RSA)[] - Password realm restrictions successfully passed for CON-khairullin.aida/EMEA-RSA Info PTR23370 2017/03/21 04:40:24 - ZZFDC2VPN2 - [****] - Gucci::CON-khairullin.aida(EMEA-RSA)[] - Attempting to authenticate user "CON-khairullin.aida" with auth server "RSA" Info PTR22834 2017/03/21 04:40:54 - ZZFDC2VPN2 - ****::System()[] - Radius Server RSA: Login failed for CON-khairullin.aida because host 172.25.193.230:1812 is unreachable. Info PTR23344 2017/03/21 04:40:56 - ZZFDC2VPN2 - [****] - Gucci::CON-khairullin.aida(EMEA-RSA)[] - Authentication successful to auth server "RSA" As you can see the authentication failed via Primary server but then just notification that authentication successful. Does it mean that I was authenticated via backup server? Is there another way to check it on SSLVPN device? ... View more

Hello all, I tested authentication via backup Auth server ( RSA manager configured) while the primary RSA was upgrading. I was able to authenticate from user perspective but I didn't find evidences that I was authenticated by backup Auth server. Here is the user log from Pulse Secure SA4500: Info PTR23276 2017/03/21 04:40:24 - ZZFDC2VPN2 - [****] - Gucci::CON-khairullin.aida(EMEA-RSA)[] - Password realm restrictions successfully passed for CON-khairullin.aida/EMEA-RSA Info PTR23276 2017/03/21 04:40:24 - ZZFDC2VPN2 - [****] - Gucci::CON-khairullin.aida(EMEA-RSA)[] - Password realm restrictions successfully passed for CON-khairullin.aida/EMEA-RSA Info PTR23370 2017/03/21 04:40:24 - ZZFDC2VPN2 - [****] - Gucci::CON-khairullin.aida(EMEA-RSA)[] - Attempting to authenticate user "CON-khairullin.aida" with auth server "RSA" Info PTR22834 2017/03/21 04:40:54 - ZZFDC2VPN2 - ****::System()[] - Radius Server RSA: Login failed for CON-khairullin.aida because host 172.25.193.230:1812 is unreachable. Info PTR23344 2017/03/21 04:40:56 - ZZFDC2VPN2 - [****] - Gucci::CON-khairullin.aida(EMEA-RSA)[] - Authentication successful to auth server "RSA" As you can see the authentication failed via Primary server but then just notification that authentication successful. Does it mean that I was authenticated via backup server? Is there another way to check it on SSLVPN device? Thank you. ... View more

Hello, We are going to upgrade our Pulse Secure SSL VPN appliances that works in cluster. What is the possible impact on client agents on user PC? Is there some problems ( compatibility for ex.) users can faced after upgrade? Thank you in advance. ... View more