I have a SA6500 running with 7.1R7. User is complaining that it's disconnecting the session very frequently and reconnecting. This is hapenning in peak hours like 8 AM to 9 AM. When I see logs it says. 2/3/2017 8:11:35 US-RP-SSLVPN01 [76.183.221.142] hbhat(US-Realm)[US-Role] Key Exchange number 100 occured for user with NCIP 172.26.15.186 2/3/2017 8:23:35 US-RP-SSLVPN01 [76.183.221.142] hbhat(US-Realm)[US-Role] Key Exchange number 101 occured for user with NCIP 172.26.15.186 2/3/2017 8:35:35 US-RP-SSLVPN01 [76.183.221.142] hbhat(US-Realm)[US-Role] Key Exchange number 102 occured for user with NCIP 172.26.15.186 2/3/2017 8:47:35 US-RP-SSLVPN01 [76.183.221.142] hbhat(US-Realm)[US-Role] Key Exchange number 103 occured for user with NCIP 172.26.15.186 2/3/2017 8:59:35 US-RP-SSLVPN01 [76.183.221.142] hbhat(US-Realm)[US-Role] Key Exchange number 104 occured for user with NCIP 172.26.15.186 Network connect ESP life time is set to 20 min. Any suggestion what is causing issue
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