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10-29-2017
10-29-2017
jonisccp_
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03-01-2012
07:13:AM
Sophos is always up to date when it is failing. I set the antivirus rule to check every 30 minutes and virus def files should not be older than 10 updates but it still does not detect the Sophos antivirus.
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02-24-2012
06:20:AM
I am still working with Juniper engineer. He is telling me to gather these logs and run trace but it is hard to do it when the error happen randomly and not at a certian time. The error is quick so the user can not take a screenshot and the network connect will successfully reconnect itself. I wonder if it has to do with OPSWAT but not sure. It is a werid one. One user try to uninstall all teh Juniper software but still get the host checker error. The Case #2012-0220-0328 Thanks in advance.
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02-23-2012
11:04:AM
Did you ever get this resolve? I am having the exact problem and Juniper engineer have no clue. Thanks
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02-23-2012
10:53:AM
I am running to w weird issue where users will get a host checker failuer on the antivirus call Sophos afte the user logon through network connect. It doe snot happen every minute. It randomly will give the user the error. The host check is set to check every 10 minutes. The users have uninstall all the Juniper software and let it reinstall again. I am running the latest ESAP version 2.1.0 and IVE OS 7.1 R6 for SA2000. Sophos version 9.5.5 is compatible with the latest ESAP and the users laptop are up to date. The juniper engineer has no clue why this is happening. Here is the exact error: Host Checker policy 'AntiVirus' failed on host x.x.x.x for user. Reason: 'Sophos Anti-Virus 9.5.5 does not comply with policy. Compliance requires real time protection enabled.; Anti-Virus or Anti-Spyware software listed in security requirements is not installed.; Sophos Anti-Virus 9.5.5 does not comply with policy. Compliance requires real time protection enabled.; Anti-Virus or Anti-Spyware software listed in security requirements is not installed.; Anti-Virus or Anti-Spyware software listed in security requirements is not installed.'. Sophos 9.x is part of the antivirus host checker policy. Any help would be appreciated.
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01-18-2012
09:47:AM
Hi, I am encountering the same issue running IVE6.5R8 and looking to upgrade to 7.0 because we have windows 2008 domain controllers. Did you ever find the solution? Thanks
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11-09-2010
08:24:AM
I am not running the latest ESAP. It was working before and that all of sudden this month, users are getting the error. There was nothing change on the Juniper device. I am unsure why ESAP would stop working.
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11-02-2010
07:49:AM
I am running Sophos firewall 1.5. In sophos firewall there is an option to check allow all traffic. Whenever a user try to use NetConnect and the option to allow all traffic is check, the host check fail to recognize the firewall is install. If the option is uncheck, than it pass with no issue but cause the sophos firewall to block everything. I am trying to figure out where the host checker is doing this. We want users to have the option check to allow all traffic while connecting to NETConnect. Has anyone experience this issue? Thanks in advance.
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11-02-2010
06:15:AM
I have a Juniper model that is EOF and can not upgrade to the latest ESAP that support the Sophos version we are upgrading. Does anyone know if there is a policy script that can launch with the host checker to make sure Sophos is install and running? I need a workaround until the company buy a newer model or go with a different technology. Thanks in advance.
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