The datasheet for the PSA300/3000 states the licenses limit is 200 concurrent connections. Is this a hard limit or is it possible to burst above 200? If yes what is the maximum burst? ... View more

I am evaluating 8.3 for an upgrade from 8.1 and was trying to clarify what if any is difference between Pulse Secure Installer Service and  Pulse Application Launcher. Is PAL a replacement for the Installer services? If not which should I pre-deploy to our desktop clients? If I am deploying the Pulse Desktop Client do I also need PAL or the Installer Service? We also use some none client based components when using web based access.   ... View more

We are preparing for a Windows 10 rollout and when installing the Pulse Client (version 5.1.9 (61697)) windows has started refusing to install the Pulse Secure TDI driver saying a digitally signed driver is required. Two questions: 1. Is there a solution to this that doesn't involve upgrading the client or changing the Windows security settings? 2. Do I need the TDI driver if I am only using the client for VPN tunnelling (it seems to work ok)? ... View more

We are looking into setting up split tunnelling to route Microsoft services like office365 and sharepoint online direct to the Internet rather than through the Pulse Secure tunnel but have hit an issue due to a limit of 256 entries in the split tunnelling policy (Microsoft have hundreds on IP address/ranges for these services). I'm trying a policy that excludes the address from the tunnel but will hit similar issues if I try the reverse of just including internal networks as we have a lot of static routes for various addresses not part of our standard addressing scheme. Any ideas how to get ground this? ... View more

We've suddenly started getting reports of users getting a "User input timeout. (Error:1382)" when trying to connect with Pulse. We use certificate based authentication so normally the user does not need to respond and there are no other pop-ups before the error message. In the logs on the appliance I can see the host checks (which include a machine certificate check) being passed successfully but then there is nothing. For one user I pointed the Pulse client to test realm using AD ID/password and this works without issue. It seems to be machine specific as the same user can connect on a different machine. We've tried re-issuing certificates, re-installing Pulse, recreating the connections and connecting to a different box but nothing seems to work. Any ideas? Most reports are coming from Asia (Korea and Vietnam). We are running version 8.1R3.2 with Pulse Client 5.1.3 (56743) on Windows 7 machines. ... View more

Does anyone know what if anything is the difference between a PSA300 and a PSA300c appliance? We are installing a new appliance in China and they have been quoted for a PSA300c by the local vendors ... View more

If I assign the same pool of addresses to two different connection profiles will the box only assign unused addresses across both profiles or is there a risk of duplicate addressing? Background is I need to force some users in the same realm to use SSL rather than ESP so need two role with separate connection profile but if possible want to avoid new pools. ... View more