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10-29-2017
10-29-2017
tmull60_
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02-12-2013
12:16:PM
Nice. Host Checker has been a pain for us and we had this same issue previously. It comes and goes, but the last time we ran into it we had to delete registry keys in the users profiles as well. The registry keys actually dictate if Host Check can run or not. Compare the Juniper Networks keys in the Current User registry with a working system and make sure nothing is missing.
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01-07-2013
01:38:PM
When is Juniper planning to support view v5. This is in the works at my company and I need to know if Juniper is an option or if I need to just drop it. Seems like Juniper is never in a rush to support new products and slows us down for remote access technology.
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12-13-2012
12:53:PM
Well that stinks for our users doesn't it. Maybe Network Connect is a better course of action
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12-08-2012
06:40:AM
We are having an issue that when we log out of the web interface the Junos Pulse client continues to try and connect. It eventually fails, but this is causing issues because it pops up on the screen and is an annoyance to our users. network Connect would close and not try to connect after logging out, but Pulse will not work that way. We have a MAG 4610 running 7.3 R2 and the latest pulse client on Windows OS. Any thoughts or solutions?
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12-04-2012
07:03:AM
Is there a timeline on when Juniper will be removing Network Connect from the picture and moving to Pulse only for full VPN?
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06-26-2012
09:07:AM
We are creating a client extranet site. It will be a single URL for all clients to access it. clients.domain.com. Can I setup the authentication server to use ADFS for some clients, but active directory for other clients? We also have a requirement to use a 3rd party authentication radius server on top of the initial authentication server as well so that will be the secondary authentication server. I am just not sure if I can use ADFS or AD authentication as the primary authentication method for access to a single site.
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05-25-2012
06:36:AM
I am having an intermittent, but very annoying issue. Sometimes my users log in and establish a connection using network connect. They can access Outlook, our document management system, network resources, but they cannot map a network drive. A reboot typically resolves the issue, but the laptop established the initial connection from a fresh boot up. It is driving my users crazy since it sometimes works fine for weeks and then out of no where comes back. I know DNS is working and WINs also seems to be OK. They can access other resources so I know they are on the network, but no mapped drives. Anyone else seen this?
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04-23-2012
09:03:AM
One thing I have found is that if I setup a No Rewrite policy for the Citrix Web Interface and access it as a link from the Juniper home page, I still have the same error message. Even though it is set to not rewrite and go directly to the web page. however, if I open a new browser window and manually go to the Citrix web interface and log in, I do not have the issue. So the problem stems from Juniper initiating the connection to the web interface and either dropping or failing to make a connection to something. Hopefully they come up with something to address this.
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04-20-2012
01:08:PM
We have the issue when the Citrix Web Interface page is accessed through the Juniper rewriter. If i open the Citrix web interface page using another Safari window and go directly to the site I can open Citrix applications without an issue. So I do not think it is an issue with Safari, but how Juniper is passing the connection attempt to the backend servers using Safari. Direct access and local LAN access all worked fine
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04-19-2012
07:28:AM
Sorry everyone, I have been working with JTAC and Citrix on the issue and so far have gotten nowhere. I am having the issue with my MAC users who upgraded to Safari 5.1.5, but our older versions seem to work OK. For now, I rolled back to the old Web Interface version, but that also seems to have issues with Safari 5.1.5 since it crashes when launching Citrix for the first time. We are running 7.1 R6 and use Network Connect for our MAC connections. External Windows computers use the CTS client. If I open the internal Citrix web interface v5.4.2 version directly after making the connection I can open Citrix applications. It is just an issue when using it through the juniper rewriter. So far tech support is pointing at Citrix as the issue and Citrix is pointing at Juniper. Love that game, but JTAC escalated the case so maybe iof other people also report it they will do soemthing about it.
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04-09-2012
08:04:AM
We recently upgraded to the Citrix Web Interface v5.4 and we had the same error for our Firefox users and Juniper support told us that version of Firefox is not supported so use IE. We didbn't like it, but needed to move forward with Citrix WI 5.4 so had our users move to IE. Now that MAC released Safari v5.1.5 the MAC users now get the same error message when trying to launch Citrix applications. It states "Resource shortcuts are currently disabled" I tried the fix to "Enable users to access resources using browser bookmarks", but that work around doesn't work for either browser. If I connect the MAC or Windows XP system to the network directly and use the browsers to access the Citrix page directly, I can access Citrix so it is a problem with Juniper and how it is providing access to Citrix. Anyone see this or have a fix? Juniper support is telling me sorry we don't support those borwsers, which is rediculous.
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03-14-2012
12:01:PM
Through a ton of work we were able to actually track down the cause if Host Checker not loading. The issue is user specific and not a machine issue. Other users on the same computer load fine. The Juniper service was installed as an admin and if Host Checker runs, everything else works fine including the install of Network Connect. I found that for users having the issue the directory structure stored within %APPDATA%\Juniper Networks for Host Checker, Setup and Setup Client were all not present. I assumed this would prompt Host Checker to be installed, but it didn't. I slowly went through the registry of the users profile and deleted all references to Juniper applications. I found that if i deleted the HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Juniper_Setup_Client and the HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Neoteries_Host_Checker keys Host Checker would then install without a problem for the user. So our issue is being caused by the presence of the registry keys, but the users profile not having the actual directory structure in place. I do not know how the folders were deleted. We recently upgraded to IE 8 and also went to Juniper 7.1 R6, but 99% of my users do not have the issue so I am now going back to past tickets to see if someone deleted the profile or maybe the fodlers.
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03-09-2012
01:37:PM
I just starting having similar reports, but we are running 7.1 R6. Our issue looks to be with either the ActiveX or Host Checker. If I manually copy the contents of the Juniper Networks folder from another users profile who can connect to a user who cannot connect, I am then get in fine. I tried installing Host Checker manually, but the issue still occured so I think it is with the ActiveX piece. I just cannot pinpoint a root cause.
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03-09-2012
01:32:PM
The issue had to do with how I have SS configured. I was using teh default option and I only needed the Username, Password and State fields listed. All good now.
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03-09-2012
01:30:PM
I am having an issue with some of my workstations. All running Windows XP, SP3 and IE 8. When a new user logs into the machine and logs into the VPN site, Host Checker never loads. It just hangs forever and IE stops responding. The Juniper Installer Service is installed and running. If I copy the Juniper Networks folder from another users profile into the %APPDATA%\Juniper Networks directory of a user I am then able to connect and log in. It seems like the ActiveX control is not launching and so Host Checker is never opened. Once Host Checker completes the user can log in and install Network Connect so I know the Installer service is working because this user does not have admin rights. DEP was disabled and I also disabled the IE 8 memory protection feature as well. But still no host checker. Anyone else see this?
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03-06-2012
06:27:AM
Has anyone been able to successfully setup an SA connection to a Citrix Web Interface v5.4 using SSO and client detection enabled. I used the template for 5.2 and also followed the tech article stating I need a * at the end of the resource, but still it will not work. It also seems to hang and take forever to run the client detection.
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02-27-2012
08:16:AM
If I modify the link that is sent to my users it does work. So, I am going to see if their application will do that and get it off my plate. Thanks
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02-24-2012
08:45:AM
It is a link that sits behind the SA and when they click it brings them to the login page for the SA. Users can log in, but then get page cannot be displayed.It is only accessible through the SA and is not an external facing web server. Sometmes I am just brought to the page that users would normally be directed to, which is how it is designed. We cannot change the account setup login page as far as I know, but I can check on that.
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02-22-2012
11:04:AM
I have a web resource configured on my SA6500 series, which works very well. Users log into the site and are directed to the main web page without a problem.The site name is address.mydomain.com. The initial login is using AD authentication. The web page is using a different login for security purposes so we cannot use SSO. The issue I am having is that in order for users to log into the web page, they must first click a link that is sent via email. The link then directs them to the Juniper login screen, but they get a page not found error after logging in using their AD account. The web link that is sent to the users is address.mydomain.com/portal which is different than the default home page that is used after the account is setup. I prefer not to use JSAM, WSAM or NC for this setup. Has anyone else seen this and have a possible fix?
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01-26-2012
06:13:AM
One thing I cannot get over is the inconsistency of the Junos Pulse product. It is different for each platform. We use a secondary login page during login and it initially was supported by Junos Pulse on the iPad. Then after they upgraded the client they remvoed the feature. Then after opening a ticket they added it back to the Pulse client on the iOS devices. However, the Windows client does not support a secondary login page. It supports RSA tokens, but not what we need. I just don't understand why they didn't create each product to mirror one another and support the same authentication types across the board. I really don't like the way they handle new products and upgrades. Same thing for 64 bit browsers. Although they have been around for a few years, they still do not support them for Host Checker or the other apps. You have to use Java, which is slower and totally sucks.
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01-25-2012
11:39:AM
Is there any way to disable Junos Pulse from popping up after you log out of the SA using the web interface? The screen pops up and it is extremely annoying and not something that will fly with out users.
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01-25-2012
08:36:AM
The documentation states the issue that 7.1R6 addresses the WTS client taking longer than expected, but so far it seems to have resolved my CTS issue. I am still testing, but it looks good so far.
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01-25-2012
08:34:AM
Will Juniper Host Checker ever be supported and work on a 64 bit browser? It has only been a few years since 64 bit is out and nothing new on that front. I just upgraded to 7.1 R6 and I am still given the message about ActiveX not working at each login.
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01-24-2012
12:22:PM
Funny, I was on a call with support and he said that anything under 10 seconds is considered acceptable by Juniper and not an isue. He didn't say anything about 7.1 R6.
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01-23-2012
10:40:AM
I installed the latest version of Firefox onto my Windows 7 workstation and that does not have the issue. The CTS client and Citrix session run very quickly and there is no delay. The problem seems to be with Windows 7 and IE. I am running the 32 bit version of the IE browser, but I am running IE 8 and not 9 so I can try to upgrade and see if that helps
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01-23-2012
10:21:AM
Yes, I have a case open for it. I am waiting for a call back. I have a Web Resource Profile setup fro my Citrix Web Interface site using the correct settings. I am using non-Java ICA with Web Interface, CTS, SSO and used the correct settigns for each. I also have imported the Rewrite filter for Citrix Web Inteface and configured it accordingly. We have multiple SA boxes and the issue seems to be consistent with multiple sites. I am using 7.1 R5 and also 7.0 R1, but the issue is present on both versions. I see it with Windows 7 clients more than I do on Windows XP.
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01-23-2012
08:39:AM
I am running v7.0 of our SA appliances and I seem to have very slow launch times for my Citrix sessions when using the CTS client. I see up to a 20 second delay before the application opens. We are running Citrix Web interface v5.2 and for the Citrix client it varies depending on some of our home users, but I see the slowness with the 11.0, 11.2 and the new Receiver clients as well so I do not think it is a Citrix issue. My clients are running Windows 7, XP and Vista and all seem to see the problem, although a majority are WIndows 7. Anyone else see this issue?
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10-20-2011
01:53:PM
As a test I exported a certificate along with the private key to my local workstation. I set a password on the cert at the time of the export and saved it as a pfx file. I then emailed it to myself so i could access it from the iPad. I then was prompted to import the cert and enter the password that I had previously set on it. The cert was imported, but I could not see it listed within Junos Pulse until I remvoed and tehn re-installed Junos pulse. I saw another post about other people having that same issue. Will this same process work instead of using the utility? The problem with the utility is that our users will be the ones performing the tasks so if we need them to install software and then connect it, it will not go well. Emailing the cert seems to be easy, if that works.
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10-19-2011
01:51:PM
We have a Juniper SA 6500 series box setup and in use for our iPad/iPhone users. Users log in using JunosPulse, obtain and IP and everything works perfectly. I now have been asked to look into using certificate based authentication on top of AD/third party authentication for our mobile devices. Does anyone know if Junos Pulse on the iPad/iPhone will work with certificater based authentication? If yes, can I use a single cert for all devices or do I need a ceet for each one? I know where the setting sin in Juniper so i am not looking for how to do it, just to know if it will work and if people have it working today.
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10-04-2011
08:50:AM
I uploaded logs to JTAC, but they are unable to find the cause. They asked me to upgrade the OS to 7.1R4, but that didn't make a difference. The odd thing is that if I use Firefox, I can download the content without an issue. The problem only occurs when using IE. I think it is the re-write, but I do not know the exact policy I should put in place to correct it. Hopefully, JTAC can work it out unless someone else has seen this.
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