This is not possible due to security reason. ... View more

Please refer the below KB which might be useful for you: http://kb.pulsesecure.net/KB19325 ... View more

Capture a TCP dump when you do a test config whcih should help you to find the root cause. Check for RST packet and the source should be the culprit. ... View more

SIP may work through WSAM and NC. SIP app will not work through core access (rewriter). ... View more

- Without Smart card we cannot configure the SA. - When there is an issue with the IVE, check for process snapshot, if no snapshot. Take a admin snapshot immediately after noticing the issue and take a screenshot of status overview page. - Specify the time stamp of issue. - Open a case with JTAC to find the root cause. Note : For IVE cluster. logs should be collected from all nodes. ... View more

The below changes can be made in the wireless router to improve NC performance through wireless router: - Increase the wireless key exchange time. - Enable portforwarding for UDP port#4500 (both Inbound & Outbound traffic). - Disable UDP flooding - Disable SPI (optional) Please refer the below KB which might be useful for you: http://kb.pulsesecure.net/KB19900 ... View more

If an external load balancer is used, persistence must be enabled on the load balancer for user access to function correctly. This ensures that all the requests from a user are directed to the same IVE. This persistence can be based on source IP or destination source, depending on the load balancer used.       Refer: http://kb.pulsesecure.net/KB17848 for more details. ... View more