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since ‎07-14-2015
yesterday
zanyterp
Moderator

Re: How to fix AV and DLP process

by Moderator in Pulse Policy Secure
‎07-01-2022 06:36:AM
‎07-01-2022 06:36:AM
what version of esap do you have? what version of pps/ips are you using? ... View more

Re: Configuration migration from Juniper SA2500 to...

by Moderator in Pulse Connect Secure
‎06-30-2022 02:17:PM
‎06-30-2022 02:17:PM
you should not see anything imported from the system.cfg; to see changes, you will need to import the user.cfg. the user.cfg has realms, roles, ACLs, and all the configuration that you do not want to lose ... View more

Re: Configuration migration from Juniper SA2500 to...

by Moderator in Pulse Connect Secure
‎06-30-2022 02:16:PM
‎06-30-2022 02:16:PM
@Rattlehead.ie: yes, you can still migrate from the SA to the new platforms the SA cannot be upgraded beyond 8.1 (possibly not even past 7.1 or 8.0 for the 2500, IIRC) ... View more

Re: After Internet Explorer retirement, PSAL faile...

by Moderator in Pulse Connect Secure
‎06-23-2022 12:13:PM
‎06-23-2022 12:13:PM
thank you for the update ... View more

Re: After Internet Explorer retirement, PSAL faile...

by Moderator in Pulse Connect Secure
‎06-23-2022 08:48:AM
‎06-23-2022 08:48:AM
thank you for the head's up on this unexpected impact of that removal and sharing with the wider community as well as already having a case in place for us to investigate ... View more

Re: Define the External Browser used for SAML auth...

by Moderator in Pulse Desktop Clients
‎06-23-2022 07:11:AM
‎06-23-2022 07:11:AM
yes, you can set edge as the browser used for external launch by setting a registry value (please see the 9.1R15 release notes for the information) ... View more

Re: JQuery fails to run after first call.

by Moderator in Pulse Desktop Clients
‎06-23-2022 07:10:AM
‎06-23-2022 07:10:AM
is this accessed through a web site (the web interface of the appliance)? or from a client? ... View more

Re: no connection to any host except appliance its...

by Moderator in Pulse Connect Secure
‎06-23-2022 07:08:AM
‎06-23-2022 07:08:AM
you are welcome; glad you were able to find a way to work it successfully ... View more

Re: Pulse App Launcher- Failed to Contact Server o...

by Moderator in Pulse Connect Secure
‎06-22-2022 06:09:AM
‎06-22-2022 06:09:AM
Hi @sanjayagarwal, please open a case with our support team for investigation ... View more

Re: no connection to any host except appliance its...

by Moderator in Pulse Connect Secure
‎06-22-2022 06:07:AM
‎06-22-2022 06:07:AM
thank you 🙏 when you are on the vpn from outside the network, can you complete a traceroute from a computer inside the network to your vpn ip? if yes, where does it get dropped? ... View more

Re: no connection to any host except appliance its...

by Moderator in Pulse Connect Secure
‎06-21-2022 12:25:PM
1 Kudo
‎06-21-2022 12:25:PM
1 Kudo
if you are on a cloud appliance, you will need to enable sNAT at System>Network>VPN Tunneling do you have split tunneling enabled or disabled? if it is enabled, have you added your corporate network at Users>Resource Policies>VPN Tunneling>Split Tunneling Networks? ... View more

Re: MacOS Monterey 12.3.1 and 12.4 Problem

by Moderator in Pulse Desktop Clients
‎06-17-2022 07:43:AM
‎06-17-2022 07:43:AM
our split tunneling does not, i believe, change the network ports or order of access; rather it does it based on route precedence (same as linux and windows) ... View more

Re: Certificate - expire within next 60 days but C...

by Moderator in Pulse Connect Secure
‎06-17-2022 07:41:AM
‎06-17-2022 07:41:AM
thank you for sharing the update, @NetworkBod ... View more

Re: Pulse-API Integration

by Moderator in Pulse Connect Secure
‎06-15-2022 11:53:AM
‎06-15-2022 11:53:AM
are you using dynamic credentials for your login or static? can you login successfully through the web admin? is your admin account configured with API access? i would recommend opening a case with our support team for tracking down what is happening ... View more

Re: Pasword expiring message continuously pops up!...

by Moderator in Pulse Connect Secure
‎06-15-2022 11:51:AM
‎06-15-2022 11:51:AM
it sounds like you are seeing an issue that we are investigating (the kb pointed out by @rdumitrescu) if you have not already done so, please open a case with our support team ... View more

Re: Multiple disconnect

by Moderator in Pulse Connect Secure
‎06-15-2022 11:35:AM
‎06-15-2022 11:35:AM
it shouldn't be indicative of a problem ... View more

Re: Adding static routes per VLAN

by Moderator in Pulse Policy Secure
‎06-15-2022 11:33:AM
‎06-15-2022 11:33:AM
that should be fine as they are different devices and will not share routes anything past that would be on the network for handling priority ... View more

Re: PulseSecureAppLauncher completes install but n...

by Moderator in Pulse Desktop Clients
‎06-15-2022 11:32:AM
‎06-15-2022 11:32:AM
@SB_1995, yes, the pulse setup client is not something you will see launch are you seeing it loaded in your task manager? ... View more

Re: WSL2 network connection breaks with Pulse Secu...

by Moderator in Pulse Desktop Clients
‎06-15-2022 11:30:AM
‎06-15-2022 11:30:AM
you can test with enabling traffic enforcement and/or changing the option to allow local subnet access i would recommend opening a case with our support team for investigation on if this can be a valid use case ... View more

Re: Ubuntu 18.04 DNS Issue after connecting to Pul...

by Moderator in Pulse Connect Secure
‎06-09-2022 09:17:AM
‎06-09-2022 09:17:AM
was this working previously or is this a new installation? if you have not done so, please open a case with our support team; it is possible this is caused by a configuration on the vpn appliance ... View more

Re: Pulse client Segfaults in libcrypto.so

by Moderator in Pulse Policy Secure
‎06-09-2022 09:15:AM
‎06-09-2022 09:15:AM
hi @jjmurre, i am sorry you are seeing this; can you open a case with our support team, please? ... View more

Re: Embedded Browser / IE11 Retire / SAML Auth

by Moderator in Pulse Connect Secure
‎06-08-2022 03:50:PM
‎06-08-2022 03:50:PM
you are welcome; hopefully all goes well with your idp until we are able to get a new client out that uses edge as the rendering engine ... View more

Re: Pulse hangs on waiting to connect

by Moderator in Pulse Connect Secure
‎06-08-2022 03:49:PM
‎06-08-2022 03:49:PM
login to your account on my.pulsesecure.net and there should be an option to create a case from there ... View more

Re: Embedded Browser / IE11 Retire / SAML Auth

by Moderator in Pulse Connect Secure
‎06-08-2022 06:57:AM
‎06-08-2022 06:57:AM
yes, you are correct that the embedded browser is currently using an IE11 stub. as such, we do not expect failure to happen once this is removed/marked as retired by microsoft no, the registry changes are not for the embedded browser; that will only be for sites using the external browser for saml login through the pulse client as far as what will happen? it depends on your idp: if it still allows ie11, nothing should change; if it prevents ie11 access, login will fail ... View more

Re: Pulse hangs on waiting to connect

by Moderator in Pulse Connect Secure
‎06-08-2022 06:53:AM
‎06-08-2022 06:53:AM
thank you, @darrell2nc i think it is possible it is an issue on the appliance side. can you open a case with our support team, please, so we can check it? ... View more

Re: Pulse hangs on waiting to connect

by Moderator in Pulse Connect Secure
‎06-07-2022 06:47:AM
‎06-07-2022 06:47:AM
hi @darrell2nc, what version of the client are you using? on the client-side, that should be working without an issue. which version do you have installed? what version of the appliance is being used? ... View more

Re: Pulse hangs on waiting to connect

by Moderator in Pulse Connect Secure
‎06-07-2022 06:46:AM
‎06-07-2022 06:46:AM
hi @SallyB, i am sorry you are still seeing an issue. a case can be opened by logging in to your my.pulsesecure.net account and clicking on the option to create a case. can you confirm that you are using the most recent version of the client? what version of the appliance software are you using? ... View more

Re: PulseSecure scan fails with Sophos Endpoint

by Moderator in Pulse Connect Secure
‎06-03-2022 10:33:AM
‎06-03-2022 10:33:AM
thank you for the update/information, @scoutt that it is working successfully for you with the updated softwares ... View more

Re: DHCP API

by Moderator in Pulse Connect Secure
‎06-02-2022 08:58:AM
‎06-02-2022 08:58:AM
what type of dhcp allocation (appliance? endpoint?) ... View more

Re: windows 11 constant "juniper netword service" ...

by Moderator in Pulse Desktop Clients
‎06-02-2022 08:57:AM
‎06-02-2022 08:57:AM
thank you for the update; i am sorry to hear about the struggles. i think it may be that they have enabled the functionality that disables that driver by default (as it should not be needed). for the client software upgrade, they do not need to upgrade the server software; single clients can be upgraded without needing to send to all users. an account with software permissions needs to be created at my.pulsesecure.net; however, if you do not have a PCS yourself, i am not sure if that can be granted. ... View more
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