i am sorry :( i am not sure what would have happened on your network to allow that ... View more

can you use a newer client? ... View more

unfortunately, i think they will need to open a case with our support team. this looks to be similar to something we see on windows based on a configuration element in the vpn appliance i do not believe there is a solution at this time other than what you are doing; i do not see any reports of this yet ... View more

that is not something we have reports of yet; i am sorry you are seeing this is it only on those models? ... View more

do other logins to the same realm complete? does this happen all the time or only after a successful login and disconnect (and fails until reboot)? ... View more

what version of client? do users from other regions complete successfully? ... View more

no you can enable lockdown, which requires the user to login to the vpn before network access is available if you want to avoid using usernames & passwords, you can configure login via certificate ... View more

thank you for confirming i would recommend opening a case with our support team ... View more

i haven't seen that one yet; however, i would guess it could be a dns issue or a typo in the url (either host and/or path) ... View more

yes, i was referring to the split tunneling networks. if you change to only include (allow) rules, does it change the behavior? if you are on windows, do you see a warning that there is no internet connectivity? ... View more

were you able to collect logs for an instance of this happening? without any data, i would guess that you are correct it is an unexpected external issue. is it always regardless of where they go or only a specific country? ... View more

thank you for the update; i am sorry to hear that this is on-going as we work to identify ways around the failure point ... View more

It seems that download call initiated by PulseExt.exe process gets closed abruptly while download the setup client installer file, could be caused by Antivirus/Firewall installed on your machine. ... View more

Pulse Secure Connections then Internet Access (No Internet Access) the issue is most likely that the admin has enabled the option to send all traffic through the tunnel. due to changes in windows, the connection is marked (erroneously) as down. ... View more

thank you for that idea, @yutsi ... View more

As some have previously stated, I notice that my registry entries are different.  I think this solution does not work anymore.  Is there a newer way to tell if pulse secure is connected via code? ... View more

Pulse Secure - Pulse is missing a component and needs to be re-installed - Component: Resource Catalogue  is the error when you login to windows as an admin, after I've removed the remaining components from appwiz.cpl. This is a total nightmare Ive just ran a procmon capture and I can see a ton of orphen items have been left behind such as  c$\Program Files (x86)\Common Files\Pulse Secure\JamUI which contains a pulse.exe  but to be fair hasn't been accessed recently, will double check again tomorrow - I can't seem to delete the activeX in internetOptions - settings or via c:\windows\downloaded files as long as i can remove the part that causes the security guys to create a report that this application is  being flagged.  ... View more

Thank you for the answer. Yes we are using in role mapping, location awareness rules. In our case when problem is detected, the client is in same location.     ... View more

unfortunately, there is no rdp bookmark option for the mac that matches what is available for windows. in order to connect over rdp, an HTML5 bookmark will need to be created of the type RDP. for more than 2 simultaneous users, this is a separately licensed feature ... View more

It could be related to that wildcard * does not work for port ranges. It should be solved in version 9.1.R17. See KB's: https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB45335/?kA13Z000000FsO8 https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB45360/?kA13Z000000FsQ4 ... View more

Yes I checked everything of the installation, for instance, `hcengine` was missing for Ubuntu 22.4 I installed them   (base) [email protected]:~/.pulse_secure/pulse$ sudo apt-get install gtk2-engines Reading package lists... Done Building dependency tree... Done Reading state information... Done The following NEW packages will be installed: gtk2-engines 0 upgraded, 1 newly installed, 0 to remove and 5 not upgraded. Need to get 255 kB of archives. After this operation, 1.476 kB of additional disk space will be used. Get:1 http://de.archive.ubuntu.com/ubuntu jammy/universe amd64 gtk2-engines amd64 1:2.20.2-5build2 [255 kB] Fetched 255 kB in 1s (429 kB/s) Elektado de la antaŭe neelektita pako gtk2-engines:amd64. (Legado de datumbazo ... 307479 dosieroj kaj dosierujoj aktuale instalitaj.) Preparado por anstataŭigi .../gtk2-engines_1%3a2.20.2-5build2_amd64.deb ... Elpakado de gtk2-engines:amd64 (1:2.20.2-5build2) ... Ni alĝustigas gtk2-engines:amd64 (1:2.20.2-5build2) ...   But the problem still remains The Log file shows still 20220830145812.990098 pulsesvc[p22038.t22038] pulseui.info pid of pulsesvc = 0 (pulseUi.cpp:144)   ... View more

thank you if you have not done so, please open a case with our support team for further investigation ... View more

the above are what we had been seeing resolve this consistently; if you have not done so, please open a case with our support team ... View more

unfortunately, not at-large, no; if you have not done so, please open a case with our support team ... View more

you are welcome ... View more

thank you & you are welcome ... View more

please see https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44781 and attempt the corrections provided ... View more

@subhashs: what version of the client and pcs are you using? if it is 9.1r8-9.1r11.2, it is highly likely due to the code signing certificate expiration (see https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44781) ... View more

do you have a firewall or other device with an aggressive tcp timeout value? when using esp there is a heartbeat sent every two minutes; if you have a value lower than that, the tunnel will be torn down and recreated every two minutes ... View more