About zanyterp

zanyterp

do you have the split dns option enabled on the other two? if you have not already done so, please open a case with our support team

zanyterp

the only way i know to remove it is to remove the anyconnect software. what version of pulse are you using? what version of anyconnect are you using?

Ozge

were you able to solve this problem? I faced the same issue?

zanyterp

yes, that is correct: groups are not available with saml. to do group-based login with saml, you can set your authorization server to an ldap server so that groups can be sent; alternately, you can look to see if you can provide that information in an assertion/claim value no, each realm will need to have a unique idp configured

zanyterp

do you have an authcode/license for the psa5000? i would recommend reaching out to your account team for more information on licensing as they cannot be shared/transferred between appliances

zanyterp

thank you for confirming and then opening a case

zanyterp

if you have not already done so, please open a case with our support team

Carla

Hello, I was using this for about a year and about 2 days ago the program will not run i get a message "Pulse Secure will damage your computer you should move it to the trash" I have a IMac running on Ventura

zanyterp

yes, that is by design not that i am aware of

zanyterp

i do not believe so as that is a version that is not supported at this time. you may be able to check the appliance at maintenance>system>installers

Gurdeep1

it say the pulse secure installer has been installed sucessfully but then try to remote on it says internal error. I have had a look at the poilcies and I can't see what could be stopping it. it works for one of the schools but when the user goes to other school its giving that error.

zanyterp

are they fronted by unique hostnames?

zanyterp

there are several options you can deploy, depending on what your security team says: - use certificate authentication - set a maximum session length longer than what you need monitoring - set a long idle timeout

zanyterp

what is the error message you see in the user access log on the pcs?

zanyterp

thank you for sharing

testuser

Hi There, Did you find any solution to this issue? I am facing the same issue with Three 5G and pulse secure. Thanks

mfarzan

Can you please direct the enhancement request to the management team. I am part of our IT dept. installing the client.

zanyterp

The documentation should be at https://help.ivanti.com/ps/help/en_US/PDC/9.1R15/ag-9.1R15/customizing_overview.htm It can be found from the documentation site by looking at the Pulse Desktop pages. One of the links then has a link for customization.

alkafri

i will try it. thank you

DanJovi

Thank you very much for your support. Regards

DerFalk

So more than half a year now they are trying to fix the bug... wow. Nothing to say anymore... It is now really time to dedicate to another manufacturer.

zanyterp

yes, that is correct; no, that is not something the client currently supports to have that support added, you will need to put in an enhancement request

zanyterp

thank you for sharing this as an option that has been seen to work for you i agree it is something that would be beneficial; i would suggest you reach out to your helpdesk and ask if they can put in an enhancement request through their contact with pulse secure/ivanti

zanyterp

is this an Mx-based system? what version of the software did they provide?

zanyterp

which version of the software did they provide?

zanyterp

[email protected] are you using a 1:1 mapping of realm:role? if yes, you should be able to use different scopes on the connection profiles; otherwise, yes, it cannot be done

zanyterp

yes, that is a rewrite issue that our developers will need to take a look at to see if changes can be done to support that. if you have not done so, please create a case with our support team.

beolsson

Having the same problem. Any update on this?

Or Kimhi

hey, this is what happend when i try to connect throw the app "Invalid ICS URL, hence disconnecting. Please enter valid ICS URL." the url is fine, i tried to connect throw windows and it works

zanyterp

if you have the management port enabled, yes, you can login and manage the system via the management port the auth traffic control configuration is a feature that allows you to configure the traffic to use the management port if you desire, yes

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