can you test with a jre prior to 181 and see if the behavior is resolved, please? there is an issue we are investigating with jre versions newer than that ... View more

have you previously used the WSAM connection? are you able to manually remove the referenced file? ... View more

Yes, i have admin rights.   Thank you very much for your response. ... View more

@Dwight when using SAML, or other types of authentication that do not stay in the Pulse client, and a login attempt is made. this was specifically in reference to the extend session option and the default behavior. what are you seeing for your users? ... View more

are you referring to login/sign-in to the appliance or to the desktop/computer? ... View more

unfortunately, no, that is a required feature for any of the cloud appliances ... View more

it depends on your company configuration. technically, yes, it can be done; however, it can also be disabled. we cannot comment on if your admin allows it or not ... View more

Hello Judy,   look at this: https://docs.microsoft.com/en-us/windows/win32/debug/system-error-codes--1300-1699-?redirectedfrom=MSDN ERROR_INVALID_WORKSTATION 1329 (0x531) This user isn't allowed to sign in to this computer. Possible solution: http://woshub.com/restrict-workstation-logon-ad-users/ Select radio button "All computers" Regards Holger ... View more

Thank you i'll check this with the admins team ... View more

@Robert_G  I have seen various problems with PDC 9.1R9, so I would not recommend to use that. If you are asking Pulse, every PDC Version should work with every PCS Version. So I would recommend to test PDC 9.1R11 and check, if the "Speed Limit" is still alive did you checked this also ( there are some performance issues with specific Wireless Hardware): https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43833 I have also found no infos in the ReleaseNotes regarding the speed of L3 Conections, but I have seen some Roadmaps, where they told about "L3 VPN performance improvement", which was introduced in 9.1R11 and there are some more "improvements" planned. The Engineer, which I was talking, had also no deeper details. Sorry for that. ... View more

I did reply to this and wanted to check back in again, do you need any more information from me besides what I gave? ... View more

Thank you very much @zanyterp, I have already solved my issue. ... View more

@esavino Interesting, can you please save the Pulse Client logs (Detailed level) and share a link to download it through PM? ... View more

@woodyak Advanced HTML5 is using a different proxy engine (commercial) for handling those connections. Hence, more reliable than the opensource Guac and 3X performance scale + paid   Reference - https://www.beyondssl.com/en/partners/pulse-secure/ ... View more

@amhBlore Connection stuck at "Securing connection" will happen if the tunnel manager is not able to bring up the virtual adapter.   Can you please check if the following service status by executing the below command: sc query jnprvamgr sc query jnprns sc query jnprva # What AV is installed? # Do you see the jnprva.sys file under C:\Windows\System32\drivers? ... View more

@cnegroni It appears that something at the realm level restriction is failing. please check the user access logs. ... View more

@arnert If your ask is whether HTML5 RDP access works using AD authentication, then yes, it'll work. Try adding the <NTDOMAIN> variable or <static domain name value>\<USERNAME> as the template for username. ... View more

Hi, We aren't use chache cleaner policy. This error has happened on two different PCS platforms. Ok, we'll open case with support. Thanks ... View more

thank you; i am sorry to hear that support has been swamped with all the security issues can you PM me the case number and i can check on it in the background, please? ... View more

Hello,   I am encountering the same kind of issue. Can you help me?   Thank you in advance. ... View more

you are welcome; i am glad to hear you were able to find what you needed ... View more

you are welcome; glad you were able to find a solution that is functioning (even though less than ideal) ... View more

that does not appear to match something we have seen yet; if you have not done so, please open a case with support (or with your IT team to open with support) so we can investigate ... View more

what application are you connecting from the web? if you are using pulse, can you login through the client directly? ... View more

that makes sense as a reasonable thing to look at. i would suggest working with your account team to get this in front of the product management team   the other solution is, once available, look at the HTML5 RDP solution and see if that functions with the Rasperry Pi browser ... View more