Try this KB17327 - How to collect the log file from Pulse Secure Desktop client? https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB17327 and this KB43762 - Wireless adapter is not getting re-enabled when wired network is disconnected and Pulse did not disable the wireless adapter. https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43762/?kA1f1000000fyzU
... View more
Hi, I have this same problem since last week for 3 of my users. I opened a new topic for that. https://community.pulsesecure.net/t5/Pulse-Connect-Secure/Pulse-hangs-on-waiting-to-connect/td-p/43143/jump-to/first-unread-message Please help if anyone got any idea about this.
... View more
We observed this problem only when clients were connected wirelessly. The solution was to uncheck "Juniper Network Service" under the WiFi adapter properties as per the manual workaround in this article https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43833
... View more
Thank you! I'll just add a note for others that for Pulse Secure version: Pulse-linux-9.1r2.0-x64.deb The line number is no longer 198, but instead, 201.
... View more
I HAVE THAT SAME ERROR, IN WINDOWS 10. IT IS IMPOSSIBLE TO BE ABLE TO ACCESS, I HAVE USED EXPLORER, CHROME, REMOVING AND PUTTING ANTIVIRUS .... I DON'T KNOW A LOT OF COMPUTERS, BUT I NEED IT TO WORK, I NEED HELP
... View more
I think @rahulm has commented on this in other threads:
https://community.pulsesecure.net/t5/Pulse-Desktop-Clients/Pulse-Secure-on-Surface-Pro-X-Windows-10-on-arm64/m-p/42114/highlight/true#M1379
Meanwhile, if you are having difficulties with the current client, it would be very helpful to raise a support case, so our team can take a look at it.
... View more
This did not work for me, I cannot connect to the VPN after this, and get a firewall error from the pulse app. I am on an hp zbook, using the wireless interface named "Intel(R) Wireless-AC 9560 160MHz". I attempted solution 2 as the connection type is SRX
... View more
Capturing the virtual interface traffic using wireshark and do you see any traffic traversing b/w your macOS and backend server(resource)?
Are you able to ping those internal resources?
... View more
Hello, Where does the encrypted file is located ? I checked the "save informations" checkbox and now I'm not prompted user infos in order to login. I want to rollback this on my endpoint, as I was using a test account, but i'm unable to remove the saved credentials. I looked inside the whole registry, the filesystem.. but cannot manage to delete this settings.. Thanks
... View more
I'm looking to do the same thing and running into similar trouble. I can pull the first 12 results, but not the full list. Is that your problem too?
... View more
It took removing all the configuration from the NPS server, restarting it, and configuring the Connection Request and Network Policies from scratch so that it would authenticate a user based on domain username and password, then we added the MFA part.
... View more
I realise this is an old post but I just wanted to add some comments on how we fixed this error message. This is the error message that we received when we hadn't turned on Remote Desktop in Windows 10. Once we did this the connection went through fine.
... View more
I had similar problem previously. I removed my Pulse Secure programs completely. I login Pulse Secure Connect via webpage, and then start Pulse Secure Client. It will install Pulse Secure Applicatoin Launcher and Pulse Secure Client again (via online). And then, the session start script will be loaded without problem.
... View more
If it helps anyone. What I ended up doing is going to https://support.microsoft.com/en-us/help/929852/guidance-for-configuring-ipv6-in-windows-for-advanced-users and then choosing the " Disable IPv6 on all tunnel interfaces". This seemed to work, and allows for IPv6 to still be priority.
... View more
@hernandezr Can you please save the pnputil /enum-drivers output as a text file, capture screenshot of any network adapter >> Properties page which shows the complete list and share the download link with me as PM?
... View more
Looks like it's still a problem with the latest version of pulse secure client (9.1.4 (1761)) on macOs 10.15.4. Tech support is not very helpful during this week at home time.
... View more
@NicolasDeloyer Please check this KB - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43833/?kA1f1000000fz7V and try the suggestion solution#1.
... View more
@nasa_dan Yes, it does. Do you observe macOS crash when having Pulse Client installed? What is the version?
It should be resolved in 9.0R3.2 and above version of Pulse Clients - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44015/?kA1f1000000PGhS
... View more
I'm having the same issue.. I am the VPN admin adn RDP admin so I can make any necessary changes. The connection actually works sometimes. We have a RDSH farm.... does the connection broker need to be in the ACL? it feels like a conneciton broker issue. NLA is checked. any other tweaks?
... View more
We are facing the same issue with some of our clients. Pulse Securte Version is 9.1.4 (on macOS) and we are using L3. Hope there is some kind of fix for this. I mean you can alway tell a coleague to disable ipv6 on their client, but it's really tiresome with some of them. Kind Regards
... View more
I'm having exactly the same problem and error message. I cannot uninstall my other VPN client or the antivirus software for the installation because it's a work laptop and I won't be able to get these programs back from home (I'm in home office because of the current COVID-19 lockdown). I have tried closing the other VPN client (Sophos) and deactivating the antivirus software (Avira) for the time of the installation but that doesn't help. There must be a way to install the Pulse Secure VPN client....?
... View more
