About abochmann

abochmann · ‎04-17-2020

Hello Ray - thanks for your reply. We're already retrieving the total user count via SNMP (and there's also the hourly STS20641 log event that shows the number of sessions on the device). We now want to know the number of active users per realm in order to map groups of concurrent users to accounts. That's pretty easy to do from the active-users API response and some minor query logic in Splunk. I haven't found any other way to get at that kind of detailed information from the PSA though.

abochmann · ‎04-16-2020

I've been using the PSA REST API to poll the active-users set (/api/v1/system/active-users) every 15 minutes on a vPSA running 9.1R4 for about a week now. Yesterday, the API call stopped returning any results. When I access the URL via curl, the call just hangs indefinitely. I can still request an API key from /api/v1/auth though? I have seen KB44420, but polling the API every 15 minutes is not exactly "in a loop continuously"... Is there any way to debug this? API calls don't seem to be visible anywhere in the logs or tools available on the admin interface.

abochmann · ‎10-28-2015

We tried upgrading our SA4500 from a 7.x release to 8.1. There were absolutely no problems on the appliance side, but we rolled back the upgrade after clients ran into problems with the Installer Service: The new PulseSecure branded Installer Service wasn't installed correctly, and we ended up with clients that then had both the old Juniper and the new PulseSecure service. Subsequently, upgrade of the Pulse client failed. If you don't use the Installer Service, I think you'll be fine. I didn't find the time yet to read through newer 8.1 release notes and see if problems in that area have been fixed.

Re: REST API partially unavailable?

REST API partially unavailable?

Re: Update SA4500 from 7.4R9.1