Hi all,    since we updated our PSA 7000 to 9.1R16.2 some users report that the App Launcher crashes on their MacOS HighSierra computers, while others with HighSierra have no problem.   I know that officially only MacOS Monterery is supported, but maybe someone can give me a hint where to search for the culprit.   What I can see in the crash report at one user is...   Application Specific Information: dyld: launch, running initializers /Users/sandra/Library/Application Support/Pulse Secure/PulseApplicationLauncher.app/Contents/MacOS/libwolfssl.dylib Dyld Error Message: Symbol not found: ____chkstk_darwin Referenced from: /Users/USER/Library/Application Support/Pulse Secure/PulseApplicationLauncher.app/Contents/MacOS/libwolfssl.dylib (which was built for Mac OS X 10.15) Expected in: /usr/lib/libSystem.B.dylib Does anyone has an idea on how to fix this?   Regards,    Marc   ... View more

Hi all,    are there any information about when Connect Secure will support MacOS Ventura for browser-based access? Currently it fails to start the HC, supposingly because of the MacOS Gatekeeper.   Regards,    Marc ... View more

Hello,    we are using the Virtual Desktop ressource profiles to access a Citrix VDI environment. On the client side there is the Citrix Workspace App (CWA) installed.  This runs fine till CWA 2109. But since CWA 2112 the app throws an error when I try to access to configured VDI session.    Translated to english the error message is.. The section <SessionName> in the file "c:\users\<username>\AppData\Roaming\ICAClient\" does not contain an entry for address or device name. Connection terminated.   So obviously the PSA is unable to pass the necessary information to the new CWA. Or the CWA expect the data in a different form now. We are using 9.1R13, but I already tested this on 9.1R14 with the same results.   The CWA 2112 does work when using a terminal service ressource instead of the virtual desktop. But that way the CWA (even the older version) starts in full screen without a control bar. And so the user is unable to minimize the session to access the desktop.   So does anyone know how to make the CWA 2112 work with virtual desktop again? Or are there any plans from Pulse Secure/Ivanti to bring support for the new CWA?   Regards,  Marc   ... View more

Hello,    One thing I have always been missing at the PCS is a search feature in the PCS admin GUI. Something with which I can search all Ressource Profiles, Policies, Rules or whatever for a specific IP-Address, Hostname or URL.   It happens quite often that I get an info about a replaced internal system, where the new system got a new host name / ip address. Then I have to manually search (using search from browser) thru all ressources to check if there are any profiles/policies/access rules/etc. regarding the old system. That´s quite annoying.   A search feature will greatly reduces the necessary work here and would help finding ressources or access rules, which someone forgot to delete in the past.   Are there any chances to get such a feature?   Regards,    Marc       ... View more

Hi everybody,    does anyone know of a Thin Client which cooperate with Pulse Connect Secure VPN, either by being able to run the Pulse Secure Client (prefered) or by doing VPN in any other way?   Regards,    Marc ... View more

Hello, two weeks ago we upgradeed our two PSA5000 (8.3R7) by two PSA7000, running 9.1R5. Since then our Apple Users complain, that the Host Checker is not running reliable anymore. Very often it crashes right after start and the user is not able to log in via web browser. I checked several user computers and it seems, that the crashes does not depend on the used MacOS version. We see crashes on 10.11, 10.13, 10.14 and 10.15. Strangly, the HC does not crash everytime. Sometimes the user can start over the login process several times without any issues. And on next day (or after next reboot), the HC crashes on nearly every try. As an example, here is a crash log.   Process: HostChecker [1654] Path: /Users/USER/Library/Application Support/Pulse Secure/HostChecker.app/Contents/MacOS/HostChecker Identifier: com.PulseSecure.HostChecker Version: 1.0 (1) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: HostChecker [1654] User ID: 501 Date/Time: 2020-05-06 08:32:58.954 +0200 OS Version: Mac OS X 10.15.3 (19D76) Report Version: 12 Bridge OS Version: 4.2 (17P3050) Anonymous UUID: F677533B-A3BE-80FD-9919-960DED7BBB60 Sleep/Wake UUID: 0B39922A-B41F-478C-A390-50D99B5EE020 Time Awake Since Boot: 4200 seconds Time Since Wake: 1000 seconds System Integrity Protection: enabled Crashed Thread: 7 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000107a6742c Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [1654] ---stripped Memory addresses---- VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 CoreServices 116K 1 Foundation 8K 2 Kernel Alloc Once 8K 1 MALLOC 175.5M 29 MALLOC guard page 32K 8 MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) Memory Tag 242 12K 1 STACK GUARD 56.0M 11 Stack 13.1M 11 VM_ALLOCATE 72K 5 __DATA 28.1M 308 __DATA_CONST 49K 4 __FONT_DATA 4K 1 __LINKEDIT 356.3M 12 __OBJC_RO 32.0M 1 __OBJC_RW 1780K 2 __TEXT 240.5M 303 __UNICODE 564K 1 mapped file 43.6M 14 shared memory 660K 21 =========== ======= ======= TOTAL 1.3G 738 TOTAL, minus reserved VM space 948.7M 738   On our old PSA5000, running 8.3R7, we had no such issues. Does anyone else experiencing such problems with MacOS and HC? Regards, Marc ... View more