@Mathis Are you trying to install and use Pulse Client or any other components like Terminal services, etc.?   If you're trying to get Pulse Client, ask the team to provide a setup package (MSI file) and install it manually on your computer (need to admin privileges) and connect to VPN by creating a manual connection. 8.X servers cannot serve the client package through web anymore (after 12th April) due to the cert expiry.   You have to either get the client package installed manually or request the VPN team to upgrade their servers to a patched version as mentioned in the KB. ... View more

@cjdshaw That setting has to be pushed from the VPN server or we would need to get the preconfiguration file from the server (had to downloaded by admin) which we can installed using jamcommand - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44037/?kA1f1000000PGjd ... View more

@pavelg Looking at the client side logs would be a best way to identify whats happening...! ... View more

@esavino Interesting, can you please save the Pulse Client logs (Detailed level) and share a link to download it through PM? ... View more

@carl Do you see this rewritten data posted to the backend server when leaving from VPN? Ideally, Danainfo will be removed by the VPN server before passing it to the web server... ... View more

@cjdshaw This should not be happening if the Pulse Client is set to use the Embedded browser. ... View more

@nicolai please try the latest client - 9.1R11.4 ... View more

@Alakananada Try if you have a tab at the top says "Client Apps", if not, then you are not given an user role which has Pulse Client App functionality. please check with your VPN admin team. ... View more

@woodyak Advanced HTML5 is using a different proxy engine (commercial) for handling those connections. Hence, more reliable than the opensource Guac and 3X performance scale + paid   Reference - https://www.beyondssl.com/en/partners/pulse-secure/ ... View more

https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44792/?kA13Z000000fzcA ... View more

@bartley Please open a support ticket with client debug logs, server side graphs, all IVE logs (Log/Monitoring) for review.   ... View more

@robertkj Based on the logs, the workstation appears to be either macOS or Linux. Can you please let me what Java JRE version being used on the machine? Has it ever worked before in the past?  ... View more

@Mathis 8.1.X setup client will fail due to codesign certificate issue.   Solution is to upgrade the server to a fix version, uninstall the old components, connect to the VPN server to receive the updated clients.   Reference - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44781/?kA13Z000000fzbR ... View more

@Tharris1530 MAG series would support only till 8.X range, hence the max version that you can upgrade the MAG device is 8.3R7.1 code. 8.3R7.1 has the following security patch - https://kb.pulsesecure.net/articles/Pulse_Security_Advisories/SA44101   No more security updates will be released for MAG as 8.X codes are End of Life.   NOTE: There has been other security patches released which cannot be installed on MAG platforms, hence the general recommendation is to do a hardware upgrade (PSA appliances) which can support the latest security patches released by Ivanti.   # Security update are generally in the form of firmware package, hence you would need to just upgrade to the device to that version, no special instructions.   Cluster upgrade - https://www-prev.pulsesecure.net/download/techpubs/current/420/pulse-connect-secure/pcs/8.3rx/How_To_PCS_Cluster_Upgrade.pdf   Standalone upgrade - https://www-prev.pulsesecure.net/download/techpubs/current/431/pulse-connect-secure/pcs/8.3rx/How_To_PCS_Standalone_Upgrade.pdf     Certificate installation KB - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB22288/?kA1j0000000FjLV ... View more

@amhBlore Connection stuck at "Securing connection" will happen if the tunnel manager is not able to bring up the virtual adapter.   Can you please check if the following service status by executing the below command: sc query jnprvamgr sc query jnprns sc query jnprva # What AV is installed? # Do you see the jnprva.sys file under C:\Windows\System32\drivers? ... View more

@sthon Pre-Auth notification should show a message to the users even before authentication. You can create a notification and map to it to the signing-in policy as pre-auth type. ... View more

@sthon During a reboot or shutdown, SNMP agent will also get restarted so it should provide the right uptime. Any issues with that? ... View more

https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44792/?kA13Z000000fzcA -- @amjad.ra2 please try the steps mentioned in the KB. ... View more

@5Lights Download them from here - https://web.tresorit.com/l/WsXiy#-y8qPuAnoxIPgKD6xYlKyg ... View more

@Taedee You have to contact the VPN admin to know about the lockout time period. It can be set to default 120 secs or changed to a higher value. ... View more

@cnegroni It appears that something at the realm level restriction is failing. please check the user access logs. ... View more

@arnert If your ask is whether HTML5 RDP access works using AD authentication, then yes, it'll work. Try adding the <NTDOMAIN> variable or <static domain name value>\<USERNAME> as the template for username. ... View more

@paulmooney Interesting to hear that even the manual time set drifts after weeks, is it possible to open a support ticket for investigation?   Are you using hardware or virtual appliance? please share the hypervisor used for VM if you're using VA. ... View more

@Mathis Can you please check if the Setup Client has been installed in the machine under control panel >> Add or remove programs. If yes, then whats the version of the client installed? ... View more

@bedweather You can make the host as a proxy server by running proxy tools, and then point the virtual guest to use the host machine as proxy. ... View more

It's a server-side upgrade. Upgrading the PCS to 9.1R11.x will push the fixed version of client binaries out to the user machines automatically when they connect to VPN post upgrade. ... View more