@LukasA dsHostChecker.exe is the process that gets created when using browser to connect, are you using browser or pulse client?   when you capture the traffic from the hyper-v interface and on the external wifi interface, do you see TCP/SSL communication between Hyper-V and VPN server? ... View more

@obecker Please open a support ticket with us, as this will be require deeper analysis. ... View more

@Keigo  When you login from IE and start Pulse Client, role level host check will be happen after authentication i.e. before you start the Pulse client, and it should connect with the help of DSID cookie transferred from the web session.   Do you have Dynamic Policy Re-eval on the user realm or on the host checker rule (monitor this rule for change)? What do you see in the Pulse client debuglogs for the registry check?     ... View more

@jmaulsby Do you see a params file under ~/Library/Application Support/Pulse Secure directory?   If yes, can you please delete and check the behavior? ... View more

Please use the full path for MSI and logs file path, like "C:\Setups\PulseSecure.x64.msi" and "C:\users\*username*\Desktop\PSLogs\install.log" ... View more

@Keigo 1) realm level HC check happens before authentication and role level HC check happens after authentication. If both are enabled, compliance will be checked two times before you get connected.   2) Two types of HC components, one is agentless HC (standalone HC component which gets installed through browser session) and another one is agent-based HC (this is the HC plugin present inside the PDC). PDC HC is a plugin (C:\Program Files (x86)\Common Files\Pulse Secure\TNC Client Plugin\HostCheckerService.dll) whose context was created by the Pulse Secure Service EXE, however, the agentless HC is a separate application (dshostchecker.exe)   Operational wise, both are similar to get the job done :) ... View more

@fish    What was the value given for the placeholder <log file location>? did u something like C:\msi-install.log ??? ... View more

@vkiryakov Thanks! 9.1R8.2 (3999) is not using KEXT (upgraded to use Security Extensions), so you can safely unload that using the following command and check the behavior:   sudo kextunload "/Applications/Pulse Secure.app/Contents/Plugins/Kext/PulseSecureFirewall.kext"   In the meanwhile, open a support ticket with Apple and see if they can provide us the root cause from the crash log. ... View more

@dannenbs Please provide the complete log for review, You can upload them to any fileshare and DM me the download link.   Do you psalautoupgrade.params file being present under the ~/Library/Application Support/Pulse Secure directory? ... View more

@widmer.lukas  You can upload them to any filehosters like Gdrive and share the download link as PM. ... View more

@fish We need to review the MSI debug logs to find out the cause.   msiexec /i "<MSI filepath>" /L*V "<Log file location>"   ... View more

@mborghi Please file a support ticket with Pulse Client debug and OPSWAT diagnostics. This need to raised with our engineering team for analysis. ... View more

BSD process name corresponding to current thread: net.pulsesecure.   Did the crash occur after installing the client or while connected to VPN?   Current thread name is not complete, can you please check if its net.pulsesecure.firewall component?   ... View more

@roadhouse1387  Having HC policy enabled on the user role level will enable "Evaluate" on the user realm level (that is the design), removing the Evaluate on the realm when having it enabled on role will not cause the HC to run, hence compliance failure will be reported.   On the other hand, we can Evaluate HC on the user realm without enabling the HC on the role level and then assign user roles based on the compliance result using Custom Expressions; In this way, the user experience will be seamless which is not useful in this case, as we need to report the compliance failure reason to the user.     ... View more

@cartmancakes Message is coming from Windows 10 not Pulse Client, please check with your IT helpdesk regarding this issue. ... View more

@venkigdl Do see a new connection gets created on the Pulse Client UI right after you execute the launcher command? Any error message displayed on the UI client? ... View more

tamilarasan001@gmail.com  Are you able to ping the Citrix resources after connected to Pulse VPN?   What type of tunnel being used, full or split? If split, do we allow the resource subnet or IP addresses in the split tunnel policy.   New setup or did it work before?   ... View more

Release notes say that 9.1R8.2 Pulse Client is having the fix.   PRS-392444 Some heavy applications such as Microsoft Teams configured through PSAM may exhibit slowness with time due to a Memory Leak in PSAM driver. ... View more

jsanchez@esri.com Logs review required, please DM them to me. ... View more

@rcqueen Connecting to Internet through WiFi or LAN? Wifi driver model? same happens when using LAN connection as well? ... View more

@dexter1993 Can you please try to start the NLS/NLA services if stopped, reboot the machine and try again. ... View more

Please reach out to our support team with MSI debug logs (working and non-working). ... View more

https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44575/?kA13Z000000L3VI ... View more

@Mike Roaming session can be enabled on the VPN server side to allow the same sessions from different sources. Please contact your VPN administrator or IT helpdesk for assistance. ... View more