Products
Solutions
Partners
Support
Company
Try Now
Pulse Secure Community
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
since ‎09-08-2017
Tuesday
r@yElr3y
Moderator

Re: Pulse Secure on Ubuntu 18.04LTS Hangs on Host ...

by Moderator in Pulse Desktop Clients
Tuesday
Tuesday
@dday376 Ideally, we would be using "click here" in case if we don't like to wait and willing to give up the access (user role) which would be assigned after a successful host check. What happens if you the host checker to load the components, do you see any error message after some time? ... View more

Re: iPadOS 14 beta

by Moderator in Pulse Mobile Clients
Tuesday
Tuesday
@Jasdoc What is preventing you from connecting to VPN? Any error messages while attempting to connect? ... View more

Re: Pulse Secure stuck on connect requested

by Moderator in Pulse Connect Secure
Tuesday
Tuesday
@briancle1806 Please restart the Pulse Secure Service from the services manager. Open Run command >> services.msc >> Search for Pulse Secure Services >> Right click and restart. ... View more

Re: Linux PulseSecure blocks virbr0 route disablin...

by Moderator in Pulse Desktop Clients
Tuesday
Tuesday
Route precedence needs to be changed on the VPN server side not on the client side. ... View more

Re: Actions taken against TLP:White Netwalker Rans...

by Moderator in Pulse Connect Secure
Monday
Monday
CVE-2019-11510 - https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-11510   In Pulse Secure Pulse Connect Secure (PCS) 8.2 before 8.2R12.1, 8.3 before 8.3R7.1, and 9.0 before 9.0R3.4, an unauthenticated remote attacker can send a specially crafted URI to perform an arbitrary file reading vulnerability.   https://kb.pulsesecure.net/articles/Pulse_Security_Advisories/SA44101/?kA23Z000000KBro   Pulse Connect Secure 9.0R3.4 & 9.0R4 & above is having fix for the reported vulnerability. ... View more

Re: Active user count on Pulse Secure Connect

by Moderator in Pulse Connect Secure
Monday
Monday
I believe the logic that you've mentioned is correct. I don't see any other way of calculating the Active users :)   Maybe you can add "Idle timeout" and "maximum session length" events as well. ... View more

Re: Active user count on Pulse Secure Connect

by Moderator in Pulse Connect Secure
Sunday
Sunday
Oh yes, we can capture the login succeeded and logout/closed connection events using msg filter (msg='keyword') or event-ID filter, but it look like overhead to me (still achievable). We need to have additional logic built-in to ignore the session resumptions and identify multiple user sessions, if allowed. ... View more

Re: Active user count on Pulse Secure Connect

by Moderator in Pulse Connect Secure
Sunday
1 Kudo
Sunday
1 Kudo
@swathiadireddy Live user count update can be pulled using SNMP, Healthcheck & REST API query.   Healthcheck - https://docs.pulsesecure.net/WebHelp/PCS/9.0R1/Content/PCS/PCS_AdminGuide_9.0/Configuring_Health_Check_Options.htm   https://community.pulsesecure.net/t5/Pulse-Connect-Secure/API-call-to-get-all-active-users/td-p/42165   SNMP - https://docs.pulsesecure.net/WebHelp/Content/PCS/PCS_AdminGuide_8.2/Configuring%20SNMP.htm   REST API - https://community.pulsesecure.net/t5/Pulse-Connect-Secure/Is-there-any-way-to-get-active-users-from-the-REST-API/td-p/41521   ... View more

Re: Active user count on Pulse Secure Connect

by Moderator in Pulse Connect Secure
Saturday
1 Kudo
Saturday
1 Kudo
Active users count should cover the users who are connected to Pulse through web or client session.   If you're looking for logs that shows the number of users connected, then please check the events logs and you should find "Number of concurrents users logged" updated every one-hour.   Configure the splunk to differentiate the counts based on the VPN server node name and concat them to show the overall user count logged into the cluster. ... View more

Re: pulse secure not sending code

by Moderator in Pulse Desktop Clients
Saturday
Saturday
@B.C Do you mean that the Pulse Client status does not change to Connected, even after providing the token? ... View more

Re: HTTP request failed: 400

by Moderator in Pulse Connect Secure
Saturday
Saturday
Please open a support with us for investigating this further. ... View more

Re: Pulse Secure stops working after restart

by Moderator in Pulse Connect Secure
Saturday
Saturday
Seeing this issue surfacing alot lately, can you please provide the pulse client debuglogs for review. Send the logs to me as PM. ... View more

Re: API Missing Features?

by Moderator in Pulse Connect Secure
Saturday
Saturday
Mostly, all user roles feature can be configured using REST API. Getting started guide might be having some limited contents, you can use the XML export data to get the details about the PATH and type of data to send for configuring those features. ... View more

Re: unable to send DNS request, error 10049

by Moderator in Pulse Connect Secure
Saturday
Saturday
Do you have any DNS modifiers like OpenDNS crypt or Cisco Umbrella client running which would change the system DNS to loopback IP?   Resolve address rule was configured based on the Physical Interface DNS, correct? ... View more

Re: DHCP reservation without MAC address?

by Moderator in Pulse Connect Secure
Saturday
Saturday
Thank you for sharing this info. Much Appreciated! ... View more

Re: Add RSA ACE Server SecurID Authentication

by Moderator in Pulse Connect Secure
Saturday
1 Kudo
Saturday
1 Kudo
Upload the updated sdconf file. VPN server will read the RSA servers available from the conf file and we should be good. ... View more

Re: Authentication Rejected By Server Error: 1308

by Moderator in Pulse Connect Secure
Saturday
Saturday
VPN server is rejecting the connection based on the realm-level restrictions configured. Please contact your IT helpdesk/VPN admin for reviewing the VPN server logs. ... View more

Re: Pulse issues with Netgear Orbi

by Moderator in Pulse Desktop Clients
Saturday
Saturday
Is the VPN connection stable when you mobile hotspot? seems like an issue might on the client side...   Can you please DM me the Pulse Client logs for quick review? ... View more

Re: Pulse Secure does not push DNS settings to IOS...

by Moderator in Pulse Mobile Clients
Saturday
Saturday
That's weird. Please open a support a ticket with us.   If possible, share the iOS client logs with me over PM. ... View more

Re: I have the client 9.1.7 connects great but wit...

by Moderator in Pulse Policy Secure
Saturday
Saturday
Do you use WiFi or LAN connection? If it's WiFi, please try https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43833/?kA1f1000000fz7V ... View more

Re: Can’t get the client to work on MacOS Catalina...

by Moderator in Pulse Desktop Clients
Saturday
Saturday
Please share the Pulse Client debuglogs as PM. ... View more

Re: Confused by FDQN split tunneling

by Moderator in Pulse Connect Secure
Saturday
Saturday
Yes, you need to create a FQDN ST allow policy that includes are FQDNs used by Facebook. Sites which are not configured to allow, would go out using the user network. ... View more

Re: file browsing resource profiles not connet

by Moderator in Pulse Connect Secure
Saturday
Saturday
Ignore the browse result, please try to access the fileshare through bookmark. ... View more

Re: Client 9.1.1(607) on server 9.1r7 - Connection...

by Moderator in Pulse Desktop Clients
Saturday
Saturday
You got it. Correct component mapping would fix this issue. ... View more

Re: Pulse Client on iPhone X with Certificate Auth

by Moderator in Pulse Connect Secure
Saturday
Saturday
https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43813/?kA1f1000000fz4e ... View more

Re: Pulse Secure application launcher in Chrome 84

by Moderator in Pulse Connect Secure
Saturday
Saturday
You're correct. I've started to see the same behavior just by chrome upgrade. ... View more

Re: First access to a Pass-Through proxy change PO...

by Moderator in Pulse Connect Secure
Saturday
Saturday
Initial POST to the PTP hostname gets changed to GET after authentication and redirects?   Can you please try using Authorization-only access method and see if it helps? ... View more

Re: Unable to Restart Windows after disconnecting ...

by Moderator in Pulse Connect Secure
Saturday
Saturday
Can you please provide the Pulse Client logs for review? send the logs to me as PM. ... View more

Re: ssl certificate has expired

by Moderator in Pulse Desktop Clients
Saturday
Saturday
I've seen updates to ca-certs when I do apt update, maybe it update during the re-installation. ... View more
Latest Tags
© 2017 Pulse Secure, LLC. Use of this website assumes acceptance of our Legal Notices and Privacy Policy. Pulse Secure has updated its Privacy Policy effective June 28, 2017.