what application are you connecting from the web? if you are using pulse, can you login through the client directly? ... View more

Does not work on Android either.  Used to work.   IMHO, this problem has been long standing and Pulse is in denial.   ... View more

Hello, do you have the documentation on how exactly the setup must be done? Do I use the normal Intune Config VPN template? Thanks in advance. ... View more

At my.pulsesecure.net I am asked for hardware device serial numbers and stuff like that. I want to download a client binary. Who thought this a good idea? Seriously, what is wrong with this company that they think they need to know what exact customer downloaded what client binary. I mean what could I possibly do with it besides connecting to one of the servers you sold? Why do you make it so hard? What do you gain by being so compliacted? ... View more

Hello, Can you please post the resolution of this issue so that the information is publicly available to avoid having to contact the support if there is a fix that can be applied? Thanks ... View more

Thanks, This solved it for me ... View more

just bringing this issue back up as the ONE known issue in the recent Pulse issue (running uninstall exe, re-installing, etc)  the ONE known issue is that ActiveX doesn't get fixed.   so, this kind of sucks.  I can drop a shortcut to vpn webpage, BUT no matter what browser they are using IE or Chrome (which covers 99% of all browsers used in the world) it still doesn't work properly.   Chrome has the double-PSAL issue, and IE has the non-functioning activeX.  So, my question is; how to I force Pulse Secure program to use the built in authentication interface??!?!?    ... View more

Hi, I have the same problem but with MacOS, how can I resolve it? Thanks Emiliano ... View more

Hi I have been experiencing the exact same problem for the past year and it's getting on my nerves. Any solution to this?  ... View more

Having issues with Pulse and RDS client. Logs in fine but cannot start application. It fails ... View more

Hello,   we have installed the PDC for our internal clients via SCCM. Current version on the clients is 9.1.10.5655 . Since the server upgrade to 9.1R11.3 our clients get the offer to upgrade the PDC on every connect, but we did not set the Default components 9.1.11.8389 as active but the manually uploaded version 9.1.10.5655 (as on the client). So the client must not pop up the upgrade window. We actually disabled the web upgrade feature, but need this for other users where we cannot use the SCCM installation method. Any idea how to fix this?   Also the installers section does not show the same version (9.1.10.5655) a s the the components section (9.1.11.8389). As of the revision number of the MSI, downloaded from the installers section, it is really the  9.1.10.5655   Awful week :-(   BR Maex ... View more

r@yElr3y  I have some update on this. We also had a method to connect to vpn using open vpn(without pulse secure). Using this method, once vpn is connected. I am able to connect to this laptop(Windows OS) from another device(phone) by using laptop's ip address as proxy. It works!   So this means its most likely pulse secure could be blocking incoming connections. ... View more

Still have this problem. Any workaround on mac os 10.14. thanks! ... View more

Thanks Zanyterp!   After reinstalling the whole macOS on my external SSD, all is well!   Would it be so complicated to consistently use the User Home Directory (a.k.a. ~) throughout all Pulse apps?   Regards,          Alain. ... View more

@koa @mojo Can you please open a support with us and provide the Pulse Client debug logs for review. ... View more

@giamp It's a server side configuration. Please navigate to Users >> User roles >> role name >> General >> Session Options >> Max. session length. ... View more

@bartley Correct! You're seeing the same behavior. Though split tunnel is enabled, which adds the most matching route on the client machine'r route table, MS TEAMS continues to use all active interface for communication. This is under investigation by MS, as informed by MS support. ... View more

Sorry if this is a repeated post, I received an error message posting my earlier response and wanted to be sure.   We are running into similar, if not identical issues using a new M1 macMini with Big Sur 11.2.2 (latest at the time of writing).   When trying to launch the Java Applet through the browser on the site where PSAL is distributed by our employer, the application fails with "Pulse Secure Application Launcher could not start Java-Applets" (losely translated from foreign language). The installed Java version is the recommended old Java 8 Build 251:   java -version java version "1.8.0_251" We tried the latest version of Chrome and Safari, which both should not support Java Applets anymore, so we also tried Firefox Enterprise ESR 78.8.0, which supports it on our Windows machine at least. All fail with the same error message above. We additionally tried to run all above browsers using Rosetta 2 explicitely, but to no luck. The logs differ in that the "getting" of the parameters worked, but parsing failed. See full log: (The browser crashed here trying to paste the full log without the script environment, so I instead uploaded it off-site...)   https://janjak.de/pfs/pub/various/PulseSecureAppLauncher.log Here are the last 7 lines:   00188,09 2021/03/21 13:56:01.647 5 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 http_connection.cpp:546 - 'http_connection' Returning DSHTTP_COMPLETE from state_ssl_connect 00166,09 2021/03/21 13:56:01.647 3 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 DSSSLSock.cpp:2054 - 'dsssl' SSL_write SSL_ERROR_SYSCALL count reseted 00185,09 2021/03/21 13:56:01.678 4 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 http_requester.cpp:809 - 'DSHttp' state_reading_response_body - copying 85 buffered bytes 00179,09 2021/03/21 13:56:01.678 4 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 http_requester.cpp:842 - 'DSHttp' state_reading_response_body - recv'd 0 bytes data 00181,09 2021/03/21 13:56:01.679 3 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 dsclient.cpp:892 - 'dsclient' appletExtendedTagStartHeader1 "'<' + 'applet" not found 00166,09 2021/03/21 13:56:01.679 1 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 dsclient.cpp:897 - 'dsclient' appletTagStartHeader "<applet" not found 00321,09 2021/03/21 13:56:01.679 1 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 dsclient.cpp:1092 - 'dsclient' An error occurred while parsing applet parameters inresponse to: /dana/home/launchwebapplet.cgi?id=;index=0&amp;perm=no&amp;psalapp=HOB&object_type=term&session_reliability=no&launchingfrom=PSAL 00220,09 2021/03/21 13:56:01.679 1 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 applauncher.cpp:283 - 'Psal::AppLauncher' queryJavaAppLaunchParams failed to parse redirected server applet page parameters. 00202,09 2021/03/21 13:56:01.679 1 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 applauncher.cpp:711 - 'Psal::AppLauncher' Failed to parse parameters to invoke Pulse Secure Java Launcher. 00182,09 2021/03/21 14:01:07.108 3 tanja PulseApplication Pulse_secure_Application_Launcher p0882 t203 AppDelegate.mm:65 - 'Psal::AppDelegate' applicationWillTerminate notification received Since only the parameters are failed to be parsed, I assume this to be an issue with the configuration of PulseSecure at my employers side. However, similar parameters seem to work on the Windows client. I have no clue and am not used to PulseSecure. If there are any new updates on this issue, or a new version roles out, that I can recommend to my employer, please contact me using the reply feature or using the mail address onlinedienste@janjak.de   Thank you, Jan. ... View more

We have had the same issue since Sophos Agent was updated on March 4th. The error is "Sophos Endpoint Agent 2.15.4 does not comply with policy.  Compliance requires latest virus definitions." and Sophos replied: "I recommend contacting Pulse Secure to ask about the configuration of Virus Signature Monitoring. There could be a configuration to do to support the current anti-virus version." We have snoozed Sophos, and tried using McAfee and getting the same error. The latest ESAP (March 10th) was also applied, and made a difference for a moment in time, and then the same error occurred.   Hope we all get an answer soon.   ... View more

@eloiseau Unfortunately, we cannot modify or control the saved credentials through the registry settings as that would pose serious security risk. Saved creds would be encrypted using the cryptoAPI libraries. ... View more

@wot Is it a full or split tunnel? What happens if you do a traceroute for the fileshare ip address? Do you see the first hop as 10.200.200.200?   Are any other users facing the same issue or is it only you?   Command - tracert -d <IP address> ... View more

@afahre Debuglogs will be present under C:\ProgramData\Pulse Secure\Logging directory. ProgramData is hidden folder, hence enable show hidden folders or directy type the path in the explorer address bar. ... View more

No message in the preferences. Set to allow apps downloaded from: “App Store and identified developers”. ... View more

I know this is an old thread, but I seem to be seeing the same throughput issues across all 8 of VPN appliances.  We are running PSA-5000s.  Any one find a resolution to this? ... View more