Hi @zanyterp,    sorry for the delay I had to wait for a colleague to test. Traffic Enforcement is disabled but enabling it has no effect. Split Tunneling is disabled as well and enabling has no effect, too.   I saw in another post something about SEP logs ("Connecting-to-VPN-with-Pulse-shuts-off-my-wireless"). If SEP stands for Symantec Endpoint Protection we have also disabled any Endpoint Protection to make sure it will not interfere. ... View more

This issue is still present. We have set the exclusions as above and also tried W7 compatability mode without success, there's no proxy set at the time of testing either. My Help desk are just about out of ideas, could you suggest anything else we can check? Thanks   JIm. ... View more

yes, that is correct @shbeuving, that a connection stays overridden until reboot or something automatically triggers the connection (or disconnect, depending on what the rules are) ... View more

you are welcome; glad to hear it worked ... View more

Crivens,  Did you get it figured out? I've been dealing with this issue for over a year and like you, the problem comes and goes. I just update MalwareBytes and, bamm! It stopped working altogether. It would consistently log in, but not connect to anything on the network. I uninstalled MalwareBytes, rebooted and it worked. I disconnected and reconnected several times to see if it's a fluke but it seems it's working now.  ... View more

@skibumatbu You can use any open file hosters like Google drive, 2Giga for uploading the logfile and share the link with us. ... View more

As @zanyterp mentioned, we have to disable the "Connect Automatically" option under the Pulse Secure Client connections and push it to the user machines, which will not make the Pulse Client to connect automatically after logging into Windows. ... View more

thank you, @Ray ... View more

As @zanyterp mentioned, Pulse Client will restore the hosts.bak (backup file; took before VPN connection) with the original one which will cause custom modified data to be overwritten. ... View more

As @zanyterp mentioned, please install Juniper Networks installer service EXE file (Download it from the VPN server by navigating to Maintenance >> System >> Installers) on the user machine prior installing Network connect through web session. ... View more

I don't have any sway with the account manager.   But this should be of interest to Pulse Secure to make it happen regardless.   Microsoft is pushing ahead with Windows on ARM and working with Qualcomm to make sure their next gen of compute-specific SoCs for always-on Windows laptops work well.   Tom's Guide: Get Ready for a Surface Pro 7 with ARM and Surface Laptop 3 with AMD. https://www.tomsguide.com/us/microsoft-surface-pro-7-arm-amd,news-30453.html   Meaning we could have a Surface Pro 7 on ARM launch happen end of this year or early next, with no standalone Pulse Secure client able to be installed.   The "app" available via UWP download from the Windows Store that simply leverages Windows 10's built-in VPN is barebones and insufficient for many. It's also rejected by my IT dept. On my Intel machines only the standalone Pulse client is allowed/pushed/maintained by enterprise admins. Therefore Pulse Secure needs to fix its standalone installer to work with Windows on ARM machines. Right now it fails to install because it is unable to deal with the mixed -mode environment used by Windows on ARM machines to emulate 32-bit.   Or, putting an actual full-blown UWP-compliant version Pulse Secure client in Windows Store would fix everything. And even run on Windows on ARM machines locked down into Windows 10 S Mode. ... View more

Connectivity issues with upgrade? What do you mean? I just told you that Pulse Secure Client does not work well with Hyper-V Switch Manager. The user needs to manually disable the JUNIPER Network Service in the Network Bridge in order to restore network connectivity otherwise there is no Internet. This is a serious issue, as it cannot be done remote. (No more Internet) ... View more

You wouldn't happen to be running HyperV on your system, would you? If yes, can you disable the Pulse Secure/Juniper Network Service driver on the HyperV NIC and test? (https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43614) ... View more

Please capture a dump on the VPN server, see if Access-Reject packets are being sent by the NPS server. If yes, please check the event log of the AD NPS to get some insight about the cause. :) ... View more

👍 thank you for the info, @Ray. i had not seen anyone working on an Azure-based appliance yet. good to know @cml130: any luck with pulling up the serial console interface? ... View more

thank you for the update, @tottawang glad to hear it is working ... View more

only one client can run at a time. if WSAM is open, you will not be able to launch Network Connect. as @Ray said, you will need to exit WSAM prior to launching Network Connect as WSAM blocks Network Connect. Alternately, you can login through the Network Connect client directly. Please note: both of these clients are deprecated. I would recommend working on the transition to Pulse. ... View more

what version of ESAP is being used? i would recommend working with our support team on identifying the failure reason (it may be that an update from OPSWAT is needed) in addition, this check does require the use of the Pulse client for logging in (as @Ray mentioned). from your note, i believe you are already doing that, but thought i would confirm. ... View more

that was down yesterday; it should be back up and running now. can you confirm that it is working for you? ... View more

@diaitskov: If you changed the user-agent string, it is possible it would run the checks for that spoofed platform; however, the connection would still fail as the macOS or Windows binaries will not load on Linux and still cause failure (since the application will not run). ... View more

Thank you. Please do let us know about the results. ... View more

I agree with the fact that control channel of the VPN connection gets disconnected due to some third party apps, however as @zanyterp pointed out, deleting/creating the connections resolves the issue is weird 🤔 ... View more