I think I've got this working - host-checking for Windows PCs, and non-host-checking for iPhones/iPads. What I've done is as follows: 1. Create a realm called Non-iphones and configure it up for host-checking as per normal. 2. In that realm, under "Authentication Policy | Browser" configure it to "Only allow users matching the following User-agent policy" 3. In the matching list, configure *iPhone* and deny that. Do the same for *iPad*. Last in the list, put just a * and allow that. 4. Create a second realm called iPhones and don't configure host-checking. 5. Repeat steps 2 and 3 but do it the other way around - permit *iPhone* and *iPad* and deny *. Hope that helps.... Andrew ... View more

@zanyterp: by the way, the MSI installer doesn't work either. It starts 'copying files' and then starts 'rolling back action' - it eventually says it was interrupted somehow during the install but doesn't give any details. I've tried the three most recent MSI installers and they all do the same thing. I don't know if there's a log file anywhere that says what caused the interruption, but I can't find anything that indicates what the cause was. A. ... View more

Hi zanyterp - Thanks for the ideas! When I wave my mouse over the Pulse icon in the system tray, I see a message that says "Pulse: Access service not running". So I go into the Control Panel and into Services and I see that "Juniper Unified Network Service" (if I remember the name right) is set to automatic startup, but is not running. When I tell JUNS to start up, it starts OK. I then wave my mouse over the Pulse icon in the sytem tray and it just says "Pulse: " So that seems to be a part of the issue. What other machines have is a message saying "Pulse: no connections", but I don't get that. So I think Pulse must need to read its connections in from somewhere. What is OAC, by the way? Is that Odyssey? If so, I have never had that installed, so assume it isn't a part of the issue. Thanks again, A. ... View more

Oh - in reply to SonicBoom, yes, the "allow user to create connections" box is checked - thanks for the suggestion though! Andrew ... View more

Hi - it is affecting two machines, unfortunately. One is Windows 7 64 bit, the other is Windows 7 32 bit. We've other machines that seem to work fine. The user installing is an admin on the local machine, I've taken the machine off the domain and had the same result, and I've created a new local user - again with the same result. Logged a TAC case a few days ago and eventually had a call with the guy, but unfortunately his only suggestion is to re-image the two machines and try again. They were quite responsive, but didn't know a lot I think. I've removed AVG anti-virus, disabled Windows Defender, removed all Juniper folders I can find on the disk, and removed all Juniper registry entries. Also ran the Pulse Cleaner to clean up the machine, but to no avail. In desperation, I'm going to upgrade the SA to 7.1R3 and see if I get a different package downloaded successfully. Failing that, I will have to re-image the machine, and probably never find out what caused this :( Andrew ... View more

Hi SonicBoom - I think I found what you're referring to - I get the options: 1) Manual startup 2) Automatic after login 3) According to location awareness rules I've not tried this out yet, but think this might be it. I have mine now set to location aware - it checks to see if the DNS server is local or not, and whether the SA hostname is resolving to the outside address or not before starting up. I'll check this in a bit to see if it works. Screenshot attached. Thanks! A. ... View more

Yeah - sure - I think we're only talking about MSS here. Thanks anyway. A. ... View more

Thanks for coming back. Just got a similar message from our SE. He's saying that things may change in October... ... View more

Hi - just noticed your posting. Anyone know if iPhone is supported using MSS yet? I don't have any options to put the license key in with the current Pulse client on it... :( Many thanks, Andy ... View more