what URL formatting are you referring to? if you are referring to the use of <ive>/<sharepointpath>danainfo,<server and path>, this is correct and the functionality of the rewriter. if you don't want to use the rewriter, which you hint you are not using, you need to have WSAM, JSAM, or Network Connect up and running to handle the connection to the backend servers. does enabling custom headers have a positive impact? another option is to open a case with JTAC for further investigation (please use Rewrite troubleshooting and log collection_ for the logs needed). ... View more