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10-29-2017
10-29-2017
AJA_
Frequent Contributor
127
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9
Solutions
09-11-2013
08:57:PM
Please be more specific with your question. Have you tried it and did you see any error in specific? Yes, it's not supported yet officially - however, if there are any report, it can be used for proactive knowledge share.
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08-13-2013
06:33:PM
What is the access mechanism to the SA? - Are you launching NC and then launching the RDP session OR do you have a bookmark created on the SA while login and you are clicking on the bookmark? If you are going through the NC (network connect) client - then the possibilities are there could be a connectivity issue and we would need the wireshark capture on the virtual adapter to get more detail on why this could be happening.
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08-06-2013
06:25:PM
Please go to http://kb.pulsesecure.net and search for KB8569 for more detail on this. If the above have answered your query completely, please accept solution and close this thread.
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08-06-2013
06:22:PM
By default, Juniper VPN client supports SSL fallback. So, when a VPN client tries to establish a ESP tunnel, if there is anything which is blocking the ESP traffic, then the client auto-fallsback to SSL for compatibility seamlessly and the client is normally enabled to connect. However, suggestion is - on the SA - Try to set the default connection as ESP.
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08-06-2013
06:20:PM
ESP is normally used by most - because of the performance factor. However, if you have your ISP blocking UDP 4500, then you need to think of SSL which is more of a compatibility reason why you use this. Hope the above helps.
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07-14-2013
07:27:PM
Do you have Bandwidth Management for NC configured on the SA [SSL]? - If yes, can you please disable the B/W Mgmt and test the speed once again? - If you dont have B/W mgmt enabled on your SA and if you are experiencing this problem, I suggest you please open a JTAC ticket at the earliest possible.
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07-09-2013
06:31:PM
TIFF file should just work fine with the rewrite. I understand that you are hosting a basic link for test. May I know if you are able to access this TIFF file with the same base URL without the SA? If yes, then it should also work through SA. Please take a basic http watch log (download from google) and check the HTTP response code when you access direct and via the SA.
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05-29-2012
06:50:PM
Please read the admin guide which will help you in the SA deployment. There are 2 modes - single arm and double arm mode.
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05-29-2012
06:34:PM
The web bookmark created for open with WSAM and "dont rewrite" is working from the bookmark page. This part is understood. However, I am not clear with what you mean by "When I change to the starting page url (to open it directly), the app shows me in IE8/IE9 that there is an active popup blocker (using the the search button). With Firefox there is a script error message." Please give us more explanation what you are trying to do. NOTE: If you are trying to open that bookmark directly from a browser session (without login to the SA), then it would be like a normal access to the link and it has nothing to do with the SA.
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05-29-2012
06:03:PM
Yes, SA2000 can be upgraded with 7.1 release and pulse should work without any problem. However, 7.2 is not supported on SA2000. Hope that answers your question. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-29-2012
06:01:PM
Again, If the issue is happening on any specific machines, try and follow the KB21950 - Try the solution part. Let me know if that helped you. Thanks,
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05-29-2012
05:59:PM
Is this OS specific? Do you see this on any specific image only? Do you have any specific NC deployment? - such as any scripts on logon / logoff? Are you using GINA?
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05-16-2012
06:02:PM
SVW for 64 bit OS is supported since 7.2 IVE OS. Please ensure to download 7.2 R1.1 if you have the download of 7.2 R1 - as the first release 7.2 R1 has been recalled due to some known issues causing business impact for the customers. We also recommend you to please go to the below thread which should be one among the first 3 threads all the time - when you come to forums.juniper.net https://forums.pulsesecure.net/topic/pulse-connect-secure/139441-sa-72-features-at-a-glance-discuss-with-juniper-engineers That thread should have many new features which are being discussed. Please feel free to add your questions there.
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05-13-2012
11:23:PM
Are you able to consistently reproduce the problem? If "YES" - I would suggest you to open a JTAC ticket for the same side-by-side. I would also say - please ensure you dont have any other third party VPN Clients on your machine. If you do have any applications along with the Pulse app - please try to uninstall all the other VPN app's and install pulse first to check if that helps. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-13-2012
11:12:PM
Is this happening on any specific operating system as in Windows 7, Windows XP etc? Is this seen by all the user's or is this a global effect? When you say - you are trying to access certain resource and it takes 30 seconds - may I know if it's with all individual resource or is it only until you access the first resource behind the SA?
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05-10-2012
07:56:PM
Also try and update to the latest ESAP which is 2.1.4 and check if that helps. https://download.juniper.net/software/ive/releases/esap/2.1.4/j-esap-2.1.4.pkg - Software download http://www.juniper.net/techpubs/software/ive/esap/releasenotes/j-esap-2.1.4-releasenotes.pdf - Release notes NOTE: Please read the release notes before upgrade. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-10-2012
07:50:PM
I think - KB22625 should help you on this as I believe you must be seeing the same problem. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-10-2012
07:44:PM
If you check the caption with the "Network Connect Server IP Address" - you will see the below: Specify the base (server) IP for the IVE to apply to Network Connect IP pools.This server side IP will be common to all nodes (if clustered). Be careful to choose an IP other than your IVE external/internal IPs. To get more detail as to why you need "network connect server ip address" - please search for " Network connect help needed urgently" on the forum and the updates there should help you.
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05-10-2012
07:32:PM
Hello, Can you please change the below: network settings - network connect ip address filter "*" network connect server ip address 192.168.92.135 Change the IP to 10.200.200.200 which is the default IP. Check if that resolves your issue. Network connect server IP address is the server side IP address to establish a socket with your NC clients. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-10-2012
07:27:PM
What is the verision of Symantec Hosted Endpoint Protection? If you are running on version - Symantec Hosted Endpoint Protection 2.02, the yes - there is a reported issue on the FSRTP retrieval. To detect FSRTP for this product it needs admin rights and UAC should be off. Could you please login as an admin and turn off UAC and check if that helps? Currently - our vendor OPSWAT is working on a way to see "if" they can enhance the RTP check without admin rights. We will kee you updated with the new ESAP is released with this fix.
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05-07-2012
07:18:PM
Looks to be replicable. This should be a BUG. Engineering will fix this and you should know the status from the JTAC. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-06-2012
11:18:PM
Hello Marc, It's my pleasure in helping you. Regards, AJA
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05-05-2012
08:45:PM
Yes - you are correct. User can only map the username from the login and not the password - the reason being, normally - the when SSO is enabled - the SA can cache the username and password which is secured and this is used to relay it back to the server, so that the backend server thinks that the client (you) is trying to login while it's done by the SA for you. In this case, since the user is creating the bookmark - storing the password on any cookie / client machine on the fly is insecure and thus, we only give permission to map the username. However, the password can be stored manually on a browser. Hope the above answers your question. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-05-2012
06:09:AM
Connecting from Windows 7 and everything - works fine. This means, the SA is ok. There should be something on the Windows XP machine which is blocking this. I would first want you to create a "new user profile" and login to the new user profile on your Windows XP machine. Connect to the SA and launch terminal services. Please let me know if that resolves your issue. If yes - the current profile would have had any common windows update OR AV upgrade OR any other application upgrade recently which is causing this issue. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-05-2012
04:47:AM
Graham, Please check for the KB - KB9565 Hope that should help you. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-05-2012
03:17:AM
I am afraid, we are choiceless. That is the only way to permit user's create thier own bookmarks. If that's not what they need OR if your users needs everything to be done by the administrator, then I guess the administrator needs to create new bookmarks for each servers on the SA which definetly is not going to be that easy. However - educating them and convincing the users is the best way to get around this. Hope the above answers your question. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-05-2012
03:17:AM
I am afraid, we are choiceless. That is the only way to permit user's create thier own bookmarks. If that's not what they need OR if your users needs everything to be done by the administrator, then I guess the administrator needs to create new bookmarks for each servers on the SA which definetly is not going to be that easy. However - educating them and convincing the users is the best way to get around this. Hope the above answers your question. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-04-2012
07:17:PM
Please open a JTAC ticket to pass this information and I am sure you should get some help on the last comment of yours. I am happ that my KB reference helped you. Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks
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05-04-2012
07:09:PM
Filbert - do you mind sharing me the case number? I think - if the issue is replicable - then it will qualify to be a BUG.
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05-04-2012
07:07:PM
From the above: When I said "HTTP Watch logs" from the client browser - Take that when you are replicating the issue via the SA. and then collect another HTTP Watch logs going direct on the LAN without the SA in picture.
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