I have seen this problem before when an image was created from a machine that had connected to pulse already. Here is what worked for us Open C:\Program Files\Common Files\Juniper Networks\ConnectionStore\constore.dat Look at the guid value under machine "local" (it helps to view in notepad++ instead of the notepad built into windows) If that value is the same for multiple machines the users will kick each other off. If that is the case Just delete either the guid value or the whole machine "local" section, it will be recreated with a unique value when the user connects. You may also want to edit the constore.dat.bak file too ... View more