Hi everyone: SA2500(7.2R8) Auth.Server type: LDAP Server(openldap:linux base)   Almost client can login successful , but a few pepole will login failed  if their account belong different ou(objectclass=alias). my  Role Mapping Rule on Relam:  username is  "*"       Assign:Users Role   When LDAP server   type is Windows AD, I have never meet this issue, but in OpenLDAP(Linux base), it occurred, I would like to know is there any solution can resolved it?  any advice will appreciate.   BR Alvin  ... View more

Hi, everyone: My SA4000(7.1R13) crash suddenly, it dispaly message from console "Unable to cleanup directory /var/tmp", is there anyone know this message means?     BR Alvin ... View more

Hi, everyone: I would like to know is there any roadmap for SVW supported Windows 8??   thank you.   BR Alvin     ... View more

Hil, everyone: I had configurate SAML authenticate on SA6500(7.1R7), process  on client as below: 1.Access https://sslvpn.com/testsaml, 2.then it will auto redirect to http://samlserver.com(web page), type username/password on the samlserver web page to login. 3.and then it will redirect to https://sslvpn.com/dana/home/index.cgi .   above process can work fine on PC/NB, but can't work on iPad, it seems like c ompatibility of browser issue on mobile device. is anyone know this issue?  thank you.   BR Alvin         ... View more

Hi, everyone: When I configurate SA2500 Auth.Server(server type: LDAP server), customer's LDAP server is openldap(linux base), I can't create Role Mapping Rule base on "group membership", because there is not any group name can specify, there is only ou name in openldap server(different with Windows base AD), how can I specify ou name to dicide which "ou name" can map specific  role(like using group name)?  please help~   BR Alvin ... View more

Hi, everyone: My customer would like use external link redirect to intra web resource, when customer click the external link, it will display SA sign-in page, and then customer only need to lonin one time, and then page will redirect to web resource(SSO), in order to achieve this gaol,I refer to KB17408 http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB17408&cat=ssl_vpn&actp=LIST It can work on desktop/NB using IE/firefox/chrome/safari, and also work on Android smart phone using build-in browser and firefox, but it can't work on iphone4/5 using safari browser, I would like to know is this a iOS or browser compatible issue??   BR Alvin ... View more

Dear All: I found traffic can't be accelerated by riverbead when client's NB/PC installed Junos Pulse(version: 2.0/2.1/3.1), but traffic can be accelerated when clent's iphone4 installed Junos Pulse(version:3.2), is there anyone know about this issue?   PS. 1. This issue occurred just when installed Junos Pulse, not when using Junos Pulse to establish sslvpn tunnel. 2. The traffic can be accelerated by riverbead once uninstalled Junos Pulse. 2. Latest Junos Pulse version on PC/NB is 3.1R2.   Device Model:SA4500 firmware version: 7.1R7   BR Alvin ... View more

Dear All: I need to know SA2500/4500/6500 and MAG2600/4610 specification, I can't find these information from Juniper offical web, the information what I need as below: CPU: RAM(Memory): Hard disk capacity:   or please tell me how to find these information from Juniper offical web, thank you very much.   BR Alvin ... View more

Hi, everyone: Sometimes user get  error message: Network error.(error 1115) when they launch Junos Pulse client, but I'm sure the network access is fine(access to internet or SA4500 server ip successful), is there any solution to resolve it?   PS. 1. I had tried uninstall junos pulse client component from client PC and reinstall it , but sometimes this issue occured again. 2. there are some client PC usually occur , not only one client PC have this issue. 3.error message screenshot as the attachment, junos pulse client debug log as attachment.   Model:SA4500 Firmware Version: 7.1R7 Junos Pulse client Version:2.1.3.18795 client PC OS version: Windows Xp sp3   BR Alvin       ... View more

Hi , everyone: I would like to know Junos Pulse on Google Android can supported .PEM certificate with pass phrase function(password protected)?? I had reference the KB19692, Junos Pulse on Google Android seems to only support .DER format?? thank you.     BR Alvin ... View more

Hi everyone: I  have two question: 1. I found the information"Pulse 4.0R1 for Android supports Native Google API based VPN for Ice Cream Sandwich." in Junos Pulse Supported Mobile Platforms document(VERSION: 12.06R04.01), is it means Junos Pulse 4.0R1 support all moblie device runs Android 4.0 or later?   2. In "j-pulse-12.06r04.1-supportedplatforms.pdf" Appendix 1, it mentions some vendor like Samsung,Lenovo,KDDI,Motorola and Panasonic, but I don't see HTC in it , I encountered some problem about using Junos Pulse(enterprise vpn feature) on HTC smartphone(Android 4.0), I can login Junos Pulse success, and get intra IP, but can't access anywhere(internet or intra LAN), in the same configuration, Samsung smartphone(Android 4.0) is work fine, I would like to know is there any support list information about HTC mobile devices? thank you very much.   BR Alvin ... View more

Hi, everyone: SA700 had be found Vulnerabilit: Event Name:SSL/TLS Protocol Initialization Vector Implementation Information Disclosure Vulnerability I can't find related information about this issue in Juniper KB, could someone provide solution? thank you very much. Model:SA700 Firmware Version: 6.5R4(build 15551) BR Alvin ... View more

Hi, everyone: I reference the KB24510 to configurate sslvpn integrate with Windows 2008 RemoteApp, and it can work fine, but when I using Traditional Chinese in Working directory, it can't work. I would like to know this function only supported English language? is there any release note or information about this issue? thank you. P.S. detail information as the attachment. BR Alvin ... View more

Dears: A vulnerability has be found by web application scanners when run against Secure Access Platforms,vulnerabiblity is "TCP Sequence Number Approximation Based Denial of Service ", I would like to know whether it can be resolved via upgrade IVE firmware version? or is there any solution to resolve it ? thank you. Model:SA2000 Firmware version: 6.1R1 BR Alvin ... View more

Hi, everyone I have a Junos Pulse for mobile devices issue, my cusomter using WINS to resolve hostname to IP address for intra web page, It work fine on PC/NB when using Junos Pulse, but it failed on mobile device, it's seems to mobile device can't suppoted WINS, I would like to know is there any solution for that?? PS.It can work fine when mobile device using IP instead of hostname to accesss the web page. Device mode: MAG4610  Firmware Version: 7.4R4 Junos Pulse for mobile Version: 4.2.6.38717 BR Alvin ... View more

Hi~ Some user received Junos Pulse client error message: "error 1112:Pulse sub-system error" when they tried to connect SA4500, i would like to know what reason cause this problem,and how to resolve it. However, most of user connect SA4500 via Junos Pulse is OK, but some user isn't. Anyone know this error message meaning? BR Alvin ... View more