Have you created a support case so it can be properly troubleshooted and provided assistance? ... View more

Hi dsb3,   What was the ticket number so we can reference with our team on this and take approriate actions. ... View more

Windows Server 2016 supports DHCP with option 118   https://docs.microsoft.com/en-us/windows-server/networking/technologies/dhcp/what-s-new-in-dhcp ... View more

Hi Lucas,   If you do not have a support case opened already, please verify the installation on your PC via the following KB article:   KB40277 - How to manually install the Pulse secure client GUI on Ubuntu OS ... View more

Do you have a support case open with our team. I see that we do support this version in the latest ESAP package. ... View more

Currently, Pulse Secure Desktop client does not support Ubuntu 18.10. We have provided the following KB for further tracking on support for Ubuntu 18.10   KB43943 - Support for Ubuntu 18.10 with Pulse Secure Desktop client (Linux) ... View more

Which version of Pulse Secure client are you currently running?    Pulse Secure is currently qualifying Windows 10 Redstone 5 (Version 1809) and will have updates for supported version on our KB, located at    KB43907 - Support for Windows 10 Redstone 5 (Version 1809) ... View more

Hi amruta_bisain,   We are still in the process of qualifying macOS 10.14 also known as Mojave. We have the following KB which addresses support and updates on Mojave with Pulse Secure, located at KB43768   ... View more

Issue is coming only in OnePlus, as OnePlus is running on OxygenOS which we officially do not support. ... View more

Pulse Secure has made a change to add a five (5) second delay to allow the end user to click on the Allow button.  This behavior change is implemented in 8.3R5, which is now available for download. ... View more

You can use the certificate issued by the lets encrypt CA, but the process followed by the lets encrypt site is not possible in the PCS appliances.  You can create a CSR request in the device and provide it to the CA. Post signing it, you can load the certificate in the device.  "KB29002 - Creating and Installing a New or Replacement Device Certificate"  "https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB29002/?q"  ... View more

Have you created a support case with Pulse Secure? ... View more

I would recommend checking with your account team on if the status of this option ... View more

Hello @Rahulsalve,   Pulse Connect Secure authorizes the resources that are accessed by users through an extranet session hosted by the appliance. Pulse Connect Secure intermediates the data that flows between external users and the company’s internal resources to provide robust security. During the process of intermediation, the PCS receives secure requests from the external, authenticated users and makes the request to the internal resources on behalf of the users. By intermediating, the need to deploy extranet toolkits in traditional demilitarized zones (DMZ) or provision a remote access VPN for employees is eliminated.   You can also find a diagram of this flow for your reference:    https://docs.pulsesecure.net/WebHelp/PCS/8.3R3/Content/PCS/PCS_AdminGuide_8.3/How_Pulse_Connect_Secu... ... View more

We have released Pulse Mobile iOS Version 7.0.2, which resolves the battery drain usage. It is now available in the app store if you have not upgraded yet. What iOS are you currently running on your devices? ... View more

When you stated the following: "I checked the compatibility option in the properties. Its all good." What exactly is shown on that section? Can you please follow the below mentioned path and uncheck the "Run this program in Compatiility mode for" option. Location : For 32-Bit: C:\Program Files\Common Files\Pulse Secure\Component Manager For 64-bit: C:\Program Files (x86)\Common Files\Pulse Secure\Component Manager Right click PulseCompMgr.exe > Properties > select the tab compatibility. Uncheck the "Run this program in Compatiility mode for" option ... View more