Does anyone have experience with upgrading a DTE Virtual appliance? Does one apply the regular .pkg file or is there another way to upgrade a device without a re-install? ... View more

When doing a push config it appears that new settings are pushed but items that were deleted on the master are not deleted on the slave units. Has anyone come across this and found a solution? I am trying to keep my setup consisten and not have to remove user accounts/group mappings/etc. manually from all my IVEs. ... View more

Some of our users are experiencing problems where their ISP will hijack DNS requests for non-qualified hostnames. An example is typing "intranet" instead of "intranet.polycom.com". The DNS setting is set to query the SSL VPN first but it seems to be ignored and the ISP resolves "intranet" to some external IP. ... View more

After switching to the Infranet Controllers I see that some users don't send a domain name with their username. The ICs then try to authenticate against the Forest Root using Active Directory but the users are in a child domain and the login fails. Hardcoding a domain\username solves the problem but is for obvious reasons not practical. Has anyone else come across this problem? ... View more

Does anyone know if there is a way to configure static user accounts and set an expiration date for them? I am trying to do this without the use of an external Radius server. ... View more