Dear all,   As per Juniper documentaiton, User records contain all persistent cookies, SSO information, personal bookmarks , and other resource preferences for a particular user on the SA Series device.  User Records are stored on each respective SA Authentication server instance created on the SA ( Authentication > Auth. Servers > Users Tab ).    Now, how can i retrieve the user records, especially Persona Bookmarks,  while migrating the authentication servers from LDAP to AD? By default, the personal bookmarks are lost during such migration. I need new a way to keep user records after the migraiton.   Thank you in advance for your feedback, Laurent ... View more

Hi guys,   Can you please confirm me that the last ESAP 2-3-4 doesnt support  the avast! Free Antivirus 8.x but only 7.x ? Can you please give me the roadmap to include this version into an ESAP?   Thank you in advance Laurent  ... View more

Dear all,     We have a cluster of MAG6610-SM360 in 7.2R4, Junos Pulse Client in 3.0R4.   In order to fix a know bug, we have to upgrade Junos Pulse Client to 3.0 R6 (Windows).   1. How should we procceed? 2. Should we upgrade the IVE to 7.2R6 first ? 3. Can we upgrade only the Junos Pulse Client side?   Thank you in advance Laurent ... View more

Hi   How can we disable the reevaluation policy ? (IVE 7.2R4) I need this information as workaround.   Thank you Laurent ... View more

Hi all,   From an Win XP SP3 laptop, we have no issue for sign-in, authentication, HostChecker (on AV + reg key) and role mapping. Then we get the correct roles on the user session and VPN tunnel (Junos Pulse Client) is established.   But during the policy reevaluation few seconds later, there is no match on rule anymore. As result, the roles for the user are changed and then the VPN tunnel ends.   It happens from the upgrade to IVE with version 7.2R4 and Junos Pulse Client. Before with the same laptops in Win XP SP3 with Network Connect and IVE with version 7.1 there was no such issue.   - Is it a known issue? - As a workaround, how can we disable the reevaluation policy?   Thank you for your help, Laurent ... View more

What is the called process for Telnet client and Terminal services client on MacOS? Thank you in advance, Laurent ... View more

We use a MAG2600 as license server for 2 Cluster members MAG6610 (MAG-SM360). For managementpurpose, we would like now to monitor the status and the reachability of the license server process. Unfortunately, we have no OID available in the JUNIPER-IVE-MIB files in System>Log/Monitoring>SNMP in IVE 7.2R2.0. May I ask you how could I monitor proactively by snmp polling the license server process? Thank you in advance for your advice Laurent ... View more

Once the VPN tunnel established normally (all is fine in event logs) with Junos Pulse 3.0 on Windows, we have no IP connectivity during the first ~60 sec. After these 60 sec, the IP connectivity is recovered. No IP connectivity issue has been identified with Pulse Client for MacOS or even with the Apps for iOS. Is it a known issue with Junos Pulse 3.0 or SA 7.2R2.0? What could be the root cause? Thank you in advance for your advice Laurent ... View more

Dear all, May I ask you to assist me in this question regarding SSO with AD Multi-domains(child)? We have a cluster of IVE 7.2R2.0 and we want to activate SSO w. AD authentication because the applications (resources) are authicated by AD today. The ssl vpn user authentication is based today on LDAP (user attributes, directory services). In order to get SSO working, we could activate a 2-factor authentication in our realm, as follow: 1. OTP Radius (with LDAP username for user attributes /directory) -> existing and working fine 2. AD authentication for SSO credentials -> to be added to get/transmit AD credentials to resources But...we dont have a single AD Domain but 3 AD Domains (child), as follow: - europe.abc.com - pacific.abc.com - americas.abc.com 1) Do you know if it is possible to get SSO working with 3 AD Domains (child)? Do you have any Juniper doc to confirm it? 2) if yes, what is the solution? Do you have any Juniper doc to explain it? Thank you in advance Laurent ... View more

Dear all, How can we customize the https://<[email protected] or hostname>/dana/home/index.cgi page ? Is this possible to customize these pages as well ? additionnally to Sign-in Pages ? Let me know Thank you for your help, Laurent ... View more

We identified Mozilla 5.0 as the built-in browser in Junos Pulse client 3.0 for iOS Apps. As we have some compatibility issue with this browser version and our intranet web pages: - Can we expect any upgrade to the last Mozilla version? - Do you have any roadmap? Thank you in advance for your advice, Laurent ... View more