hi,   how can i de-activate device guard ? ... View more

Hi,   can't see the maxnum filters in the registry under : Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network   Installation fails as before. I guess issue is with the 1803 Windows 10 Version. ... View more

Hello,   need urgent help on installation of Pulse Secure 9.2 on Windows 10. Installation does  not complete, and automatically rolls back.   Here is an extract from the error log: DIFXAPP: INFO: Copied file: 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.sys' -> 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.sys'. DIFXAPP: INFO: installing network driver 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf' DIFXAPP: ERROR: Error 0x80070005 encountered while installing the inf 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns' DIFXAPP: ERROR: Failed to install the network driver INF C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643 DIFXAPP: ERROR: The driver installation failed. Attempting to undo system changes ... (Error code 0x643: Fatal error during installation.) DIFXAPP: INFO: Successfully removed '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}' from reference list of driver store entry '' DIFXAPP: INFO: Driver Store entry '' removed. DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x643) DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.inf' DIFXAPP: ERROR: InstallDriverPackages failed with error 0x643 DIFXAPP: RETURN: InstallDriverPackages() 1603 (0x643) CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) Action ended 14:00:53: InstallExecute. Return value 3. ... View more

Hello,   I am having a similar issue with Pulse Secure installation on a Windows 10 (version 1803) laptop. Installation does not complete and performs rollback.   I ran the setup via the msiexec command, here are the errors I get : MSI (s) (A0:E8) [13:17:03:347]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI63B5.tmp, Entrypoint: DisableTDIDriver MSI (s) (A0:10) [13:17:03:347]: Generating random cookie. MSI (s) (A0:10) [13:17:03:350]: Created Custom Action Server with PID 1364 (0x554). MSI (s) (A0:88) [13:17:03:393]: Running as a service. MSI (s) (A0:88) [13:17:03:396]: Hello, I'm your 32bit Elevated Non-remapped custom action server. MSI (s) (A0!9C) [13:17:03:440]: Creating MSIHANDLE (2446) of type 790531 for thread 1948 JamInstallerHelper 13:17:03 : >> DisableTDIDriver MSI (s) (A0!9C) [13:17:03:441]: Closing MSIHANDLE (2446) of type 790531 for thread 1948 MSI (s) (A0!9C) [13:17:03:442]: Creating MSIHANDLE (2447) of type 790531 for thread 1948 JamInstallerHelper 13:17:03 : Device guard machine detected os Windows 10 (1803) platform x64 MSI (s) (A0!9C) [13:17:03:443]: Closing MSIHANDLE (2447) of type 790531 for thread 1948 MSI (s) (A0!9C) [13:17:03:443]: Creating MSIHANDLE (2448) of type 790531 for thread 1948 JamInstallerHelper 13:17:03 : Device Guard machine detected MSI (s) (A0!9C) [13:17:03:443]: Closing MSIHANDLE (2448) of type 790531 for thread 1948 MSI (s) (A0!9C) [13:17:03:444]: Creating MSIHANDLE (2449) of type 790531 for thread 1948 JamInstallerHelper 13:17:03 : OpenServiceW failed with Error# 1060 MSI (s) (A0!9C) [13:17:03:445]: Closing MSIHANDLE (2449) of type 790531 for thread 1948 MSI (s) (A0!9C) [13:17:03:445]: Creating MSIHANDLE (2450) of type 790531 for thread 1948 JamInstallerHelper 13:17:03 : << DisableTDIDriver MSI (s) (A0!9C) [13:17:03:446]: Closing MSIHANDLE (2450) of type 790531 for thread 1948 MSI (s) (A0:E8) [13:17:03:446]: Closing MSIHANDLE (2445) of type 790536 for thread 11112 MSI (s) (A0:68) [13:17:03:447]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,)   ----   MSI (s) (A0:D4) [13:17:11:042]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI81C2.tmp, Entrypoint: InstallDriverPackages MSI (s) (A0!18) [13:17:11:072]: Creating MSIHANDLE (2475) of type 790531 for thread 3096 DIFXAPP: ENTER: InstallDriverPackages() MSI (s) (A0!18) [13:17:11:073]: Closing MSIHANDLE (2475) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:073]: Creating MSIHANDLE (2476) of type 790531 for thread 3096 DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'. MSI (s) (A0!18) [13:17:11:073]: Closing MSIHANDLE (2476) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:074]: Creating MSIHANDLE (2477) of type 790531 for thread 3096 DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '5'. MSI (s) (A0!18) [13:17:11:074]: Closing MSIHANDLE (2477) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:074]: Creating MSIHANDLE (2478) of type 790531 for thread 3096 DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}'. MSI (s) (A0!18) [13:17:11:075]: Closing MSIHANDLE (2478) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:075]: Creating MSIHANDLE (2479) of type 790531 for thread 3096 DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\'. MSI (s) (A0!18) [13:17:11:075]: Closing MSIHANDLE (2479) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:075]: Creating MSIHANDLE (2480) of type 790531 for thread 3096 DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x1F. MSI (s) (A0!18) [13:17:11:076]: Closing MSIHANDLE (2480) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:076]: Creating MSIHANDLE (2481) of type 790531 for thread 3096 DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'. MSI (s) (A0!18) [13:17:11:077]: Closing MSIHANDLE (2481) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:077]: Creating MSIHANDLE (2482) of type 790531 for thread 3096 DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Pulse Secure'. MSI (s) (A0!18) [13:17:11:078]: Closing MSIHANDLE (2482) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:078]: Creating MSIHANDLE (2483) of type 790531 for thread 3096 DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Pulse Secure, LLC'. MSI (s) (A0!18) [13:17:11:079]: Closing MSIHANDLE (2483) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:079]: Creating MSIHANDLE (2484) of type 790531 for thread 3096 DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-724626223-3445181998-3784818427-6259'. MSI (s) (A0!18) [13:17:11:080]: Closing MSIHANDLE (2484) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:080]: Creating MSIHANDLE (2485) of type 790531 for thread 3096 DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-724626223-3445181998-3784818427-6259\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9} (User's SID: 'S-1-5-21-724626223-3445181998-3784818427-6259') ... MSI (s) (A0!18) [13:17:11:081]: Closing MSIHANDLE (2485) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:081]: Creating MSIHANDLE (2486) of type 790531 for thread 3096 DIFXAPP: INFO: ENTER: DriverPackageInstallW MSI (s) (A0!18) [13:17:11:082]: Closing MSIHANDLE (2486) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:114]: Creating MSIHANDLE (2487) of type 790531 for thread 3096 DIFXAPP: INFO: Copied 'jnprns.inf' to driver store... MSI (s) (A0!18) [13:17:11:115]: Closing MSIHANDLE (2487) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:119]: Creating MSIHANDLE (2488) of type 790531 for thread 3096 DIFXAPP: INFO: Copied 'jnprns.cat' to driver store... MSI (s) (A0!18) [13:17:11:120]: Closing MSIHANDLE (2488) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:122]: Creating MSIHANDLE (2489) of type 790531 for thread 3096 DIFXAPP: INFO: Commiting queue... MSI (s) (A0!18) [13:17:11:123]: Closing MSIHANDLE (2489) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:125]: Creating MSIHANDLE (2490) of type 790531 for thread 3096 DIFXAPP: INFO: Copied file: 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.sys' -> 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.sys'. MSI (s) (A0!18) [13:17:11:126]: Closing MSIHANDLE (2490) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:11:363]: Creating MSIHANDLE (2491) of type 790531 for thread 3096 DIFXAPP: INFO: installing network driver 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf' MSI (s) (A0!18) [13:17:11:363]: Closing MSIHANDLE (2491) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:12:452]: Creating MSIHANDLE (2492) of type 790531 for thread 3096 DIFXAPP: ERROR: Error 0x80070005 encountered while installing the inf 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns' MSI (s) (A0!18) [13:17:12:453]: Closing MSIHANDLE (2492) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:12:453]: Creating MSIHANDLE (2493) of type 790531 for thread 3096 DIFXAPP: ERROR: Failed to install the network driver INF C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643 MSI (s) (A0!18) [13:17:12:454]: Closing MSIHANDLE (2493) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:12:455]: Creating MSIHANDLE (2494) of type 790531 for thread 3096 DIFXAPP: ERROR: The driver installation failed. Attempting to undo system changes ... (Error code 0x643: Fatal error during installation.) MSI (s) (A0!18) [13:17:12:456]: Closing MSIHANDLE (2494) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:12:577]: Creating MSIHANDLE (2495) of type 790531 for thread 3096 DIFXAPP: INFO: Successfully removed '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}' from reference list of driver store entry '' MSI (s) (A0!18) [13:17:12:578]: Closing MSIHANDLE (2495) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:12:581]: Creating MSIHANDLE (2496) of type 790531 for thread 3096 DIFXAPP: INFO: Driver Store entry '' removed. MSI (s) (A0!18) [13:17:12:582]: Closing MSIHANDLE (2496) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:12:582]: Creating MSIHANDLE (2497) of type 790531 for thread 3096 DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x643) MSI (s) (A0!18) [13:17:12:583]: Closing MSIHANDLE (2497) of type 790531 for thread 3096 MSI (s) (A0!18) [13:17:12:583]: Creating MSIHANDLE (2498) of type 790531 for thread 3096 DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.inf' ... View more