Glad to know it works. Thanks for the info. ... View more

glad to hear you are working with support successfully; i hope successful resolution is seen soon for you ... View more

disabling the auto reconnect is on the server-side. are you seeing this for all your users or only some? it is not clear to me what you are seeing vs what you want to see. do you have a case open, or was one opened, that you can PM me the ID to look at? ... View more