About therusseller

therusseller · ‎10-16-2019

Hi Guys... Yep I am another IT Admin who has users with the same issue..., I have upgraded the ESAP to 3.4.9 earlier today to enable me to set the new option for Apex One Security for Mac (Trend Micro AV), after this we have tried numerous times to connect, the logs on the appliance itself is showing; AUT24804 2019-10-16 08:49:30 - ive - [] Root::(VPN)[] - Host Checker policy 'Antivirus' failed on host '' address '78-4f-43-5d-ed-98' for user '' reason 'Server has not received any information for this policy.'. The Platform version on the Pulse Sever itself is: 9.1R2 and the Pulse Desktop Client on the Mac is version: 9.1R2 Build 2331... Just to confirm the fix is to upgarde the Sever itself to 9.1R3 Build: 3535.1 ? Please confirm? Thanks,

therusseller · ‎10-14-2019

Hi Guys, Amm my Mac users which are using Mojave 10.14.6 are all experiencing the same issue when trying to connect to the Web Portal Realm... the version of the Pulse Secure Desktop Client they are using is 9.0.4 (1731). From the Pulse Secure logs I am seeing; Info JAV30855 2019-10-14 13:13:12 - ive - [] Default Network::(Web Portal)[Web Portal] - SAM: Session ended for user from David-MacBook-Pro.local Info AUT22673 2019-10-14 13:13:12 - ive - [] Default Network::Web Portal)[Web Portal] - Logout from (session:00000000) Info AGU30457 2019-10-14 13:13:12 - ive - [] Default Network::(Web Portal)[Web Portal] - Starting dsagentd session. Info JAV30854 2019-10-14 13:13:12 - ive - [] Default Network::(Web Portal)[Web Portal] - SAM: Session started for user from David-MacBook-Pro.local Info AUT24414 2019-10-14 13:13:12 - ive - [] Default Network::(Web Portal)[Web Portal] - Agent login succeeded for /Web Portal from with Pulse-Secure/9.0.4.1731 (Macintosh 10_14) Pulse/9.0.4.1731. Info AUT24326 2019-10-14 13:13:12 - ive - [ Default Network::(Web Portal)[] - Primary authentication successful for LDAP from Please advise how to resolve this issue as this is having an effect on our Apple Mac users?

Re: Pulse Secure Login with MacOS Catalina fail

Re: Pulse Secure version that works on Mojave?