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10-29-2017
10-29-2017
tomsaurer_
Occasional Contributor
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02-20-2015
12:05:PM
I checked, but I'm not able to stop any of the services or turn off the application. Our security team has it locked down. I don't have any security installed in the network interface properties. I did a packet capture on the internal interface on the MAG and the delay is appearing between somewhere between the MAG and the device, as the packet is leaving the device. I'm guessing my Win7 laptop. I was seeing significant gaps, followed by two pings requests close to each other.
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02-20-2015
10:02:AM
We create host checker policies for the OS that we want to allow. If we don't want that OS to connect, then we leave that section blank. It works for us.
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02-20-2015
09:44:AM
I'm looking for some help troubleshooting a VPN issue with Windows 7. With very few applications running and VPN connected, Pulse or Network Connect, I see random high ping ( greater than 1,000 ms) times through the VPN tunnel. We allow split tunneling and I'm not seeing random high ping times to sites on the Internet. I've tried versions 4.0 and 5.0 Pulse and 8.1 Network Connect and the issue is the same. I've tried it via wired and wireless and the issue was the same. My ping Target is the default gateway of the VPN tunnel. At times it's bad enough that it affects Lync calls. I have a Mac on the same network, using Pulse, and it doesn't see the issue.
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10-17-2014
07:49:AM
I understand that the IE 11 has a new engine. I'm trying to understand why I need to use Compatability View, when my setup is listed as Qualified. http://www.juniper.net/techpubs/en_US/sa8.0/information-products/topic-collections/Junos-Pulse-Secure-Access-Service-Supported-Platforms.pdf
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10-17-2014
07:13:AM
Our company is in the process of migrating to IE 11. When users try to connect, they get an error message that says "The webpage cannot be displayed" and the URL is: jar:https://my.company.com/dana-na/auth/proxy.jar!/proxy.html. Adding our URL to Compatability View Settings resolves the problem. Does anyone know what can be causing this? I've open a JTAC case, but they've said that because it works to compatability view, there is nothing that they can do.
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09-23-2014
07:12:AM
is there a way to auto upgrade Pulse on Mac without the user having admin rights. We would like to enable this feature, but most of our Mac users don't have admin rights.
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02-20-2013
07:43:AM
Thanks for the tips about resetting IE. I'll have some users try this today.
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02-18-2013
08:25:AM
I would make sure that your DMZ has a route to the IP addresses that you're assigning to the clients.
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02-18-2013
08:20:AM
The clients do have admin rights, but don't have JIS. They are personal devices, so we don't supply JIS. It looks like I'll finally get to test another users machine this week, so hopefully I"ll have more updates.
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02-13-2013
04:35:AM
The devices should be passing on a rule that allows any supported AV and firewall, as well as any recent OS. We also have other checks that look for items (files and certificates) to determine if it's a corporate device.
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02-12-2013
11:43:AM
Did this issue ever get resolved. We have started to see people complaining about a similar issue since we started rollong Pulse out. It's happening both on our corporate network and off out corporate network.
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02-12-2013
06:52:AM
Since upgrading to 7.3R2 we've seen a lot of people having problems logging into our SA appliance using their personal PCs, mostly due to Host Checker not running. Has anyone else experienced this issue? I have a ticket open with JTAC, but I'm not getting very far because most users won't bring in their personal devices for me to test with. All of our corporate laptops are ok, as they have the Juniper Installer Services on them. We upgraded our test box to 7.3R3 with the latest ESAP version and this seems to have resolved some of the issues. I've tried having the users removing all Juniper applications and deleting the folder C:\Users\UserName\AppData\Roaming\Juniper Networks
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