Hy
[email protected] I´m facing the same problem :( Here is a snippet of the log: MSI (s) (F4:68) [12:53:52:651]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSIF770.tmp, Entrypoint: InstallDriverPackages DIFXAPP: ENTER: InstallDriverPackages() DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'. DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '5'. DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}'. DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\'. DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x1F. DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'. DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Pulse Secure'. DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Pulse Secure, LLC'. DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-1531082355-734649621-3782574898-151930'. DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-1531082355-734649621-3782574898-151930\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9} (User's SID: 'S-1-5-21-1531082355-734649621-3782574898-151930') ... DIFXAPP: INFO: ENTER: DriverPackageInstallW DIFXAPP: INFO: Copied 'jnprns.inf' to driver store... DIFXAPP: INFO: Copied 'jnprns.cat' to driver store... DIFXAPP: INFO: Commiting queue... DIFXAPP: INFO: Copied file: 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.sys' -> 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.sys'. DIFXAPP: INFO: installing network driver 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf' DIFXAPP: ERROR: Error 0x8007007E encountered while installing the inf 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns' DIFXAPP: ERROR: Failed to install the network driver INF C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643 DIFXAPP: ERROR: The driver installation failed. Attempting to undo system changes ... (Error code 0x643: Fatal error during installation.) DIFXAPP: INFO: Successfully removed '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}' from reference list of driver store entry '' DIFXAPP: INFO: Driver Store entry '' removed. DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x643) DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.inf' DIFXAPP: ERROR: InstallDriverPackages failed with error 0x643 DIFXAPP: RETURN: InstallDriverPackages() 1603 (0x643) CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) Info about OS and installer: OS: Windows 10 Installer: ps-pulse-win-9.1r4.0-b1761-64bitinstaller.msi I need help with this, please :( Thanks.
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