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since ‎03-14-2020
‎03-24-2020
sven-s
New Contributor

Re: Mac OS X Catalina Client Problem

by in Pulse Connect Secure
‎03-15-2020 11:54:PM
‎03-15-2020 11:54:PM
When I click connect in the Pulse Secure Connect application, Safari is launched and tries to authenticate, which will start the Application Launcher and that does not work. So unfortunatly, no that does not work. ... View more

Mac OS X Catalina Client Problem

by in Pulse Connect Secure
‎03-14-2020 02:59:AM
‎03-14-2020 02:59:AM
Hi,    I am having a problem starting a VPN Connection. After authenticating with the PulseConnectSecure Site in Safari, the page want's to start PulseApplicationLauncher.app, which opens after some seconds, but then the I got 'Detect an internal error.'   I got this in the logs from the ApplicationLauncher:   00159,09 2020/03/14 10:51:53.281 4 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 dsVerifyHelper.mm:20 - 'DSVerifyHelper::verifySignature()' Start 00157,09 2020/03/14 10:51:53.305 4 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 dsVerifyHelper.mm:24 - 'DSVerifyHelper::verifySignature()' End 00167,09 2020/03/14 10:51:53.306 3 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 dsSetupClientHelper.cpp:88 - 'DSSetupClientHelper::loadSetupDll()' ended 00200,09 2020/03/14 10:51:53.306 3 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 dsSetupClientHelper.cpp:130 - 'DSSetupClientHelper::invokeSetupDll()' load function: dsInvokeSetupClient2 00175,09 2020/03/14 10:52:23.386 3 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 dsSetupClientHelper.cpp:146 - 'DSSetupClientHelper::invokeSetupDll()' retCode=-4 00173,09 2020/03/14 10:52:23.386 3 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 dsSetupClientHelper.cpp:48 - 'DSSetupClientHelper::invoke()' ended, retCode=-4 00169,09 2020/03/14 10:52:23.386 1 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 applauncher.cpp:759 - 'Psal::AppLauncher' clientHelper.invoke() failed: -4 00176,09 2020/03/14 10:52:54.278 1 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 applauncher.cpp:663 - 'Psal::AppLauncher' Failed to communicate with setup client 00181,09 2020/03/14 10:52:54.304 3 sven PulseApplication Pulse_secure_Application_Launcher p3719 t307 AppDelegate.mm:65 - 'Psal::AppDelegate' applicationWillTerminate notification received   The Pulse Secure Client 5.3.7 is installed, an I also see a configured VPN connection. I am running Mac OSX 10.15.3.   Is there any way to see, why the Launcher cannot communicate the Client? Are some special settings in Privacy&Security missing?   An other solution would be a complete reinstall, but how do I remove Pulse Secure correctly and complete from my Mac?   Thanks for any help!   Sven ... View more
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