[email protected] wrote: @tahmor In some cases, we have seen the PSAL receives 302 - HTTP REDIRECT response from the VPN server which ideally caused by the LB (front-end) which forwarded request to the incorrect VPN server where the user did not have any active session.   Initial connection - Client >> LB >> VPN1 (active session). During PSAL launch - PSAL (Client) >> LB >> VPN2 (no active session) >> Sends 302 redirect with auth.prompt.   So in your case, it happens on Windows too or just macOS? Just only Windows user in my company ... View more

@zanyterp @Ray Do you think this is problem from load balancer? Why?   @zanyterp wrote: as [email protected] mentioned, using Pulse directly is your best bet to connect without this issue are you using a load balancer in front of the appliance? do other users see this or only your connection? are you resetting your Safari settings frequently?   ... View more

@zanyterp [email protected] My company found this problem now, Fail to contact server. But not all user who found this problem (windows OS). We just bring F5 load balance to distribute connection to 2 Pulse Secure last week. but I'm not sure that this problem has occured before or after using F5 load balancing.   Please suggest. ... View more