About EduardoAtila

EduardoAtila · ‎04-16-2020

Hi Ray, No there's nothing on Wireshark when users try to reach another internal resources

EduardoAtila · ‎04-14-2020

Ray, Thank you very much for your response, I checked and apparently version 9.1R5 is not released yet, however the issue is happening even when the users are connected Wired or Wireless, so I tried to disable Jupiter Network Service on the Wireless driver and LAN driver with no luck, it seems like something is blocking data transmission. Thanks

EduardoAtila · ‎04-09-2020

In my workplace everybody uses Pulse Secure Client. Only 5 users complain about the following issue: After connecting to VPN they loose all network connectivity. They use different versions of Pulse Secure Client, either 5.3.3 or 9.0.4 in Windows 10 (either 1709, 1809 or 1703) I was troubleshooting with network admins on this and they can't get any data from the user when the user is connected. When I tried the user with another laptop he could connect and have all connectivity, when I tried my user in the user's laptop all connectivity stoped. Meaning is something on the laptop and not the account. They all use a Dell Latitude 5580 WiFi: "Intel Dual Band Wireless AC 8265" different driver versions LAN: "Intel Ethernet Connection (5) I219-LM" different driver versions Softwares in common Wireshark, WinPcap, Microsoft Teams Could anyone help me please?

Re: No network connection after connecting to VPN

Re: No network connection after connecting to VPN

No network connection after connecting to VPN