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04-11-2020
02-11-2021
Pulseaccess
Occasional Contributor
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02-11-2021
01:08:AM
Hi How to fetch report for all the users provided with vpn access?
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08-30-2020
11:16:PM
Hey [email protected] Thanks a lot for responding. I have no vpn tunnel chosen. But does jsam support web apps? Ie apps accessed via the browser or it only supports client server connection. A doubt as the naming is only seem to mean client server connection. Unlike in wsam which accepts both types. Yes, have added hostname and tested as well. Added host entry on the PS as well, nothing seems to be working. Tested on a test environment on a fresh Mac lap as well... Its the same behavior. So I am doubtful that jsam can be used in this case.
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08-26-2020
11:58:AM
Hi Team I am trying to access a webapp via JSAM,I have added via resource profile, server name and have added host file entry etc on the IVE and left the loopback address/Port blank but the client connects successfully on the MAC OS but the traffic to the web app when accessed via the browsers doesnt go via the VPN but goes externally.I have enabled hostname modifying as well.I tested the simulation under troubleshooting and it does take the right profile etc but when i do a policy trace, i dnt get the anything after the role map is successfully done.Also, i checked the etc/hosts -> there is no change. The mac OS is high sierra,java version 8 update 261.Please let me know if i am missing out, the installer was installed with admin privilege as well. The PCS version is 9.1R3 and client is the same version
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04-16-2020
11:39:PM
Also I had got the support after few calls, they didn't really say why this is happening.. And we provided the logs but no response from them. But had asked them as well, but your flow makes sense. The VPN appliance resolves it for the client and then send the response but it fails to send in this scenario and hence the Sam policyisnt matching. The support just mentioned to add the hostnames.I had showed them that in psam client event logs, there is few errors related to dns queries and udp etc but they didn't tell anything and mentioned they ll need time to look into logs.
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04-16-2020
11:25:PM
Ohh thanks for detailed response.. Yes we have logged case but the response is slow...
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04-16-2020
12:48:AM
[email protected] DNS resolution working when Sam policy is set with ip on old version PSA 8.3 in mag, client 8.x, 9.x
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04-16-2020
12:22:AM
Hi [email protected] When the Sam policy is created with ip subnets and when accessed via dns name of server, we did a packet capture on the appliance, it's getting a dns response, does it not then match with the Sam policy? Will let you know on the versions soon. Also psam does nt use virtual adapter right? It uses the physical adapter itself?
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04-15-2020
01:06:AM
Also am a bit confused, starting with 9 releases, is it only psam? Because the interface is changed and similar to pulse secure desktop client.
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04-15-2020
01:04:AM
Hi Ray, thank you for responding. We have understood that when the Sam destination is created with fqdn, and the request comes for that fqdn, it works but if the Sam destination is set with the ip of the server, and we access using fqdn, then it doesnt work. This was not the behavior seen in 9.0.3.not sure if on the 9.1.3,this is how the configurations should be? We have added a lot of roles with subnets etc as Sam destinations and used to work fine in earlier version
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04-11-2020
01:21:PM
Hi Team How does wsam actually work technically speaking? We are facing an issue with Dns resolution (on the PSA, dns is resolving and we have taken capture and checked that the dns response is send back as well) since it's tunneled, am not sure if dns response is reaching back to the client as there is a firewall as in between. How do we see the traffic on the firewall? Also the new wsam uses wfp drive, could this be causing an issue?
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