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10-29-2017
10-29-2017
tparlato_
Occasional Contributor
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Solutions
02-27-2014
05:16:AM
Kita, I created a JTAC case: 2014-0227-0346 . Please attached any solutions to that case number. Thanks a bunch....
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02-27-2014
05:08:AM
Hi Kita, No at this time I have not open a case. Do you have or know of any knowledge article that point to a solution? Thanks
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02-26-2014
02:14:PM
any help will be appreciated. Thx
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02-26-2014
12:06:PM
I have a laptop with OS X Maverick (10.9.2), the host checker seems to install correctly but then I get the following message: Trend Micro Security for Mac 2.0.1036 does not comply with policy. Compliance requires real time protection enabled. I check my Trend server and all settings are correct. Does anybody else have this issue? any ideas? Thanks
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06-03-2013
06:14:AM
Case# 2013-0522-0409
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05-28-2013
06:24:AM
Thanks for the helpful reply Kita, I have done what you said and contacted support, ran the OESISDIagnosis tool, and determined that the host checker was not detecting that real time scanning was turned on. I restarted the service manually and now it is detecting it, except that I have to restart that service every time the computer is restarted. Same thing is happening in 2.3.6/7/8. Still working with Juniper support to determine if it's an issue with the host checker not detecting real time scanning or if it's more of an issue with McAfee not starting the real time scanning service properly (even though it says it's started). Will update here once I find the resolution.
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05-21-2013
04:00:PM
Getting an error that the software installed isn't on the required list. Updated the most recent ESAP plugin 2.3.8 with no resolve. Juniper, please keep up with the definitions/products!! We will have to leave Juniper if this continues to happen!!
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