I am curious to know if there is any formula based on how Pulse calculates the Active/Live users. Here is what I have tried intially  Active users = Login_users - Logout_users but the results were not as expected. For example: Below are the events of two users I am considering based on how their session ends. User1: 1.  9:30:37.000 AM -  msg= " AUT24414 : Agent login succeeded             2. 10:29:47.000 AM -  msg= " AUT23181 : Session for user  has been terminated             3. 10:36:15.000 AM -  msg = " AUT24414 : Agent login succeeded             4. 12:25:20.000 PM - msg=" NWC30993 : Closed connection User2: 1. 1:23:06.000 PM - msg=" AUT24414 : Agent login succeeded             2. 4:09:12.000 PM - msg=" AUT22673 : Logout             3. 4:09:12.000 PM - msg=" NWC30993 : Closed connection             4. 8:08:20.000 PM - msg=" AUT24414 : Agent login succeeded             5. 11:59:44.000 PM - msg=" AUT22673 : Logout             6. 11:59:44.000 PM - msg=" NWC30993 : Closed connection   Is there any specific logic how the users sessions ends ?                  ... View more

To be more specific on this, I am trying to achieve this with user Log information. Example: like counting the user Login session and subtracting the Logout/closed connection/terminated session. I have noticed that it all depends on how the user is going to end the session. ... View more

Thanks for your response! That is something I have already implemented and working fine as expected but "Number of concurrent users logged" gets updated every one-hour instead I would want to calculate users for every 5 mins or so as they start their session instead of waiting for hourly update. For example: Total active users @ 10:00 is 1340 and after 5 mins or so 10 additional users added. So I wanted to get the total active users count displayed @ 10:05/10:10 as 1350 instead of waiting for the update till 11:00. I wanted to calculate the "Number of users" which is displayed under Active users (Pulse secure updates this count as the users add on) ... View more