Hi   Has anyone seen a similar issue with PDC 9.1.1.607 where the Users sign-out in the evening, then the next morning they cannot connect at all? Only recent change was the PCS was upgraded to 9.1R10.     Users get the following message: "Error: Establishing Connection: Failed. User request timed out"     Client Debug Logs show the following: 00146,09 2021/01/27 09:30:21.548 1 SYSTEM PulseSecureService.exe UiModel p4284 t1B8C StatusListener.cpp:323 - 'UiModel' Inconsistent TNC info - ID: 65535 00163,09 2021/01/27 09:30:22.566 2 SYSTEM PulseSecureService.exe iftProvider p4284 t20C4 uiPluginRequests.cpp:28 - 'jamUIPlugin' DSAccessMonitorPlugin failed with error 3 00259,09 2021/01/27 09:30:22.570 1 SYSTEM PulseSecureService.exe ConnectionStore p4284 t20C4 ConnectionStoreDocSet.cpp:575 - 'ConnectionStoreService' Failed CreateFile: 5 C:\ProgramData\Pulse Secure\ConnectionStore\S-1-5-21-939412440-1724722471-1672037986-327829.tmp 00176,09 2021/01/27 09:30:22.588 3 SYSTEM PulseSecureService.exe iftProvider p4284 t20C4 iftProvider.cpp:316 - 'iftProvider' iftProvider::providerThread waiting for IftTlsClientThread 00145,09 2021/01/27 09:30:22.604 3 SYSTEM PulseSecureService.exe iftProvider p4284 t1B8C channelProviderImplEap.cpp:121 - 'iftProvider' No existing DSID 00159,09 2021/01/27 09:30:22.605 3 SYSTEM PulseSecureService.exe iftProvider p4284 t1B8C channelProviderImpl.cpp:484 - 'iftProvider' isControllerSessionResumption - 0 00159,09 2021/01/27 09:30:22.605 3 SYSTEM PulseSecureService.exe iftProvider p4284 t1B8C channelProviderImpl.cpp:519 - 'iftProvider' isEnrollmentSessionResumption - 0 00152,09 2021/01/27 09:30:22.605 3 SYSTEM PulseSecureService.exe iftProvider p4284 t1B8C channelProviderImpl.cpp:534 - 'iftProvider' isSdpSessionResumption - 0 00155,09 2021/01/27 09:30:22.605 3 SYSTEM PulseSecureService.exe iftProvider p4284 t1B8C channelProviderImplEap.cpp:277 - 'iftProvider' IFTProvider: Starting EAP 00139,09 2021/01/27 09:30:22.606 1 SYSTEM PulseSecureService.exe ConnectionStore p4284 t1B8C DsidCache.cpp:150 - 'ConnectionStore' No session node 00169,09 2021/01/27 09:30:22.606 3 SYSTEM PulseSecureService.exe eapService p4284 t1B8C JNPRClient.cpp:1207 - 'eapService' Setting preferred-realm(user) to Realm_Workplace_User 00170,09 2021/01/27 09:30:22.606 3 SYSTEM PulseSecureService.exe eapService p4284 t1B8C JNPRClient.cpp:1216 - 'eapService' Setting user-preferred-roleset to Realm_Workplace_User 00181,09 2021/01/27 09:30:22.629 1 SYSTEM PulseSecureService.exe eapService p4284 t2018 EapService.cpp:64 - 'eapService' odysseyEapClientTls::StartCallback Pulse Connect Secure 151060490 2 00179,09 2021/01/27 09:30:22.724 3 SYSTEM PulseSecureService.exe eapService p4284 t2018 JNPRClient.cpp:2400 - 'eapService' CalculateEndpointMACAddress: Mac address is: C0:B8:83:6D:6A:05 00195,09 2021/01/27 09:30:22.725 2 SYSTEM PulseSecureService.exe iveConnectionMethod p4284 t2018 connInstance.cpp:1523 - 'iveConnectionMethod' session resumption failed, cleaning up existing connections 00193,09 2021/01/27 09:30:22.725 3 SYSTEM PulseSecureService.exe iveConnectionMethod p4284 t2018 connInstance.cpp:1396 - 'iveConnectionMethod' Blocking message queue while disconnecting access methods 00187,09 2021/01/27 09:30:22.725 3 SYSTEM PulseSecureService.exe iveConnectionMethod p4284 t2018 connInstance.cpp:1400 - 'iveConnectionMethod' Done blocking message queue; continuing with unload 00200,09 2021/01/27 09:30:22.725 3 SYSTEM PulseSecureService.exe iveConnectionMethod p4284 t2018 connInstance.cpp:1412 - 'iveConnectionMethod' Unblocking message queue after disconnecting methods, state is 1 00162,09 2021/01/27 09:30:22.863 2 SYSTEM PulseSecureService.exe eapService p4284 t2018 uiPluginRequests.cpp:28 - 'jamUIPlugin' DSAccessMonitorPlugin failed with error 3 00162,09 2021/01/27 09:30:22.873 2 SYSTEM PulseSecureService.exe eapService p4284 t2018 uiPluginRequests.cpp:28 - 'jamUIPlugin' DSAccessMonitorPlugin failed with error 3 00188,09 2021/01/27 09:30:24.390 1 SYSTEM PulseSecureService.exe eapService p4284 t2018 EapService.cpp:64 - 'eapService' OpenSSL error: error:14099006:SSL routines:ssl3_send_client_verify:EVP lib 00186,09 2021/01/27 09:30:24.391 1 SYSTEM PulseSecureService.exe iftProvider p4284 t1B8C channelProviderImplEap.cpp:412 - 'iftProvider' EAP Authentication FAILED: Error: 1382 0x566 State: 3 0x3 00182,09 2021/01/27 09:30:24.391 3 SYSTEM PulseSecureService.exe iftProvider p4284 t1B8C channelProviderImplEap.cpp:425 - 'iftProvider' retrieved TNC state, authenticated with a new session 00151,09 2021/01/27 09:30:24.391 1 SYSTEM PulseSecureService.exe iftProvider p4284 t1B8C channelProviderImplEap.cpp:434 - 'iftProvider' Eap failed 1382 0x566     The only workaround so far is to uninstall the and reinstall the client, but this is not practical as the Users do not have Local Admin Rights.   Thanks ... View more

MAG SM360 on PCS 8.1:   Obviously all of the PCS 8.x versions are EOL now, but the user cannot upgrade to 9.x as the MAG SM360 cannot run this software.   Logs show the following,   [127.0.0.1] System()[] - InvalidUrl: /dana-na/  ..  /dana/html5acc/guacamole/ .. ..  etc/passwd?/dana/html5acc/guacamole/   We thought maybe they are from someone Penetrating Testing/Vulnerability Scanning, but they come from the localhost address and various IP Addresses which are from legitimate partners they work with. Found this PRS but don't think it's related and checking through the documentation cannot see it being listed as fixed.   Known Issue: PRS-329563 invalid URL via core access.   Any ideas why this is happening and if it can be stopped?   (admin: removed repeating directory traversal)   ... View more