yes, i was referring to the split tunneling networks. if you change to only include (allow) rules, does it change the behavior? if you are on windows, do you see a warning that there is no internet connectivity? ... View more

Hey KAS,   You seemed to put a lot of effort into this, did you come up with a solution?  Really curious as this is affecting us in a bad way.  We use FortinetSSO and the multiple entries in DNS are causing havoc withour staff.   THanks ... View more

No, I can't see that the firewall is dropping it.  I know the thread is a bit old but we still have this problem.   ... View more

Pulse Secure Client 5.3.7 is already end of life.  https://support.pulsesecure.net/product-service-policies/eol/software/pulse-client-software-dates-milestones/   Please uninstall and install one of the latest version. The current version of Pulse client available is 9.1R11 ... View more

Pulse Secure Client 5.3.7 is already end of life.  https://support.pulsesecure.net/product-service-policies/eol/software/pulse-client-software-dates-milestones/ Please uninstall and install one of the latest version. The current version of Pulse client available is 9.1R11 ... View more

It could be due a third party conflict  KB40887 - How to isolate or fix third party conflict issue with Pulse Secure Desktop client ... View more

Please uncheck Juniper network service from both the WiFi and Pulse Secure Adapters. KB43833 - Slow download speeds/unable to access resources over Wifi via Pulse Desktop client on Windows 10 Redstone 3 and up   If the issue persists, it could be due to a 3rd party application. We would need to review the logs. We suggest you to open a support case with us.      ... View more

This looks a known issue which is still under investigation with our Dev team. I suggest you to open a support ticket with us to get ETA. ... View more

I think you are trying to create a PSAM / Layer 4 connection PSAM is a windows feature where it will use WFP/TDI drivers, especially for windows, it will not work in the Linux platform. For Linux, we recommend using PDC with a JSAM / L3 tunnel to access internal resources. ... View more

You must have configured Prelogon (credential provider) or certificate authentication (domain joined laptop) so you're not prompted for credentials when login into the endpoint for AD and not for Azure.     ... View more

There is no option to SNMP Poll/Traps for license allocation or expiring licenses on PCS appliance. I recommend you to file an Enhancement Request through your Pulse assigned SE. ... View more

Unfortunately, there is no options to trigger "Forget saved settings" from command prompt. You can reach out to your Pulse assigned SE to file an Enhancement Request to include this options in the future releases.     ... View more

We would need to investigate this issue. So I recommend you to open a support ticket with us. ... View more

5.3.5 (1491) is already EOL. Please upgrade the Pulse client to one of the latest version. The current version is 9.1R11  All Pulse client versions are forward and backward compatible.   https://support.pulsesecure.net/product-service-policies/eol/software/pulse-client-software-dates-milestones/ ... View more

Thank you for your suggestion.  I'm an end-user when it comes to PulseSecure, but with your suggestion about enabling the "Fail-over to TDI for Pulse Secure Connection" I was able to pass that along to somebody who can modify the other side of the connection.     As for the version, I can't say for sure what version I had previously.  I'm suspecting it was a pre 9.x version though based upon the issues that I've had.  I tried absolutely everything I could think of including uninstalling PulseSecure, removing registry entires related to PulseSecure, but I kept getting the same error.    Thank you for responding! ... View more

sorry about that, @ochyou. we would need to see a wireshark capture on the client machine that is disconnecting. this will hopefully show us if the system is being disconnected from the vpn. we also need a capture on the vpn appliance to see if it is terminating the session in addition to that, i would recommend testing with new/supported client & software versions (as mentioned by @jchettid) ... View more

in addition to @jchettid's comment and ensuring that the Juniper driver is disabled on all adapters, can you confirm if you are using SSL or ESP for transport? ... View more

Please test the behavior after upgrading the pulse client to 9.1R11 and ESAP to 3.7.4. If the issue persists, please open a support case with Pulse. ... View more

Please test the behavior after upgrading the pulse client to 9.1R11 and ESAP to 3.7.4. If the issue persists, please open a support case with Pulse. ... View more

The concurrent SSL connections graphs shows  the client side connections such as VPN Tunneling (Network Connect or Pulse Secure Desktop client), WSAM, JSAM.   Even if you select ESP mode, it would be counted as SSL as connection is SSL and only the data channel uses ESP. KB16841 - Differences between Concurrent Users and Concurrent SSL Connections graphs ... View more

Please try the upgrade from the PCS appliance KB44670 - Pulse Secure Client upgrade from PCS/PPS irrespective of the end user's OS/platform ... View more