Getting above error while connecting to client network from my office laptop. However everything works fine when i use my Personal laptop. I have troubleshooted through all the ways and my office ITS team is also not able to find the issue as it is only occuring for few folks. below is part of log file of pulse checker 00208,09 2021/02/02 21:36:55.076 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C ValidateHost.cpp:391 - 'Psal::ValidateHost' Whitelist file [1,C:\Program Files (x86)\Pulse Secure\whitelist.txt] not exists. 00250,09 2021/02/02 21:36:55.076 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C ValidateHost.cpp:359 - 'Psal::ValidateHost' Looking for host [extranet.nestle.biz] in Whitelist file [0,C:\Users\pshivani\AppData\Roaming\Pulse Secure\whitelist.txt]. 00157,09 2021/02/02 21:36:55.076 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C ValidateHost.cpp:369 - 'Psal::ValidateHost' Data = [extranet.nestle.biz]. 00244,09 2021/02/02 21:36:55.077 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C ValidateHost.cpp:385 - 'Psal::ValidateHost' Host [extranet.nestle.biz] found in Whitelist file [0,C:\Users\pshivani\AppData\Roaming\Pulse Secure\whitelist.txt]. 00185,09 2021/02/02 21:36:55.077 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C ValidateHost.cpp:130 - 'Psal::ValidateHost' Host [extranet.nestle.biz] is defined in Local WhiteList. 00184,09 2021/02/02 21:36:55.077 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C JuniperSetupUtils.cpp:103 - 'dsCompareVersion()' ClientVersion: "8.3.1991" ServerVersion: "8.3.1991" 00155,09 2021/02/02 21:36:55.077 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C JuniperSetupUtils.cpp:150 - 'dsCompareVersion()' Versions are identical 00198,09 2021/02/02 21:36:55.077 1 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C applauncher.cpp:108 - 'Psal::AppLauncher' Upgrade not needed. client version = 8.3.1991, server version = 8.3.1991 00199,09 2021/02/02 21:36:55.077 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C winapplauncher.cpp:1230 - 'Psal::WinAppLauncher' LaunchEpochTime 1612282009d, CurrEpochTime = 1612282015d, diff = 6 00174,09 2021/02/02 21:36:55.078 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C dsinet.cpp:329 - 'DSInet' IVE host extranet.nestle.biz resolved to 159.12.204.12, port 443 00230,09 2021/02/02 21:36:55.078 1 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C DSSSLSock.cpp:3816 - 'dsssl' Can't open SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\KeyExchangeAlgorithms\PKCS registry key, err=2 00173,09 2021/02/02 21:36:55.078 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C http_connection.cpp:877 - 'http_connection' Local socket port connected to SA: port=55230 00211,09 2021/02/02 21:36:56.816 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C DSSSLSock.cpp:3399 - 'dsssl' ive_cert_hash = 281f04596c68d4ab70f9a16035681952, computed_hash = 281f04596c68d4ab70f9a16035681952 00173,09 2021/02/02 21:36:57.190 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C http_connection.cpp:877 - 'http_connection' Local socket port connected to SA: port=55231 00211,09 2021/02/02 21:36:59.650 3 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C DSSSLSock.cpp:3399 - 'dsssl' ive_cert_hash = 281f04596c68d4ab70f9a16035681952, computed_hash = 281f04596c68d4ab70f9a16035681952 04038,09 2021/02/02 21:37:04.249 1 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C dsclient.cpp:1097 - 'dsclient' No params received. resp = <!--- Description>>> Template Page for Host Checker Remediation You may choose to customize this template if you have configured Host Checker remediation. This page appears before/after the sign-in page and displays messages to the user when Host Checker policies with custom instructions have failed. Provides the user with ability to fix the HostChecker starts during pre authentication and post authentication before WelcomePage display NOTE: HTML Header and Footer should not be present in this page as they are being generated by the backend code. Template Variables>>> textTryAgain - Default text for the button "Try Again" textContinue - Default text for the button "Continue" textClose - Default text for the button "Close" textRemedOption - Default text for the button "Do not show remediation for this session" labelInstructions - "Instructions" tag HC_REMED_POLICIES_CHECK - Default text to suggest policies are being evaluated HC_REMED_SHOW_ADV_PREFS - Default text instructing how to re-enable remediation <failedPolicy> - Tag used to go through list of failed policies <failedPolicy>.name - Name of the policy <failedPolicy>.remediation - Custom Instructions as defined in the policy heading - contains default text for the different remediation headings loading - contains default text to be printed when activex/applet is loading pleasewait - more default text to be printed when activex/applet is loading msg - contains any extra remediation related default instructions. Required Template Variables>>> showContinue - flag to determine if we should show the button "Continue" showRemedOption - flag to determine if we should show the button "Do not show remediation for this session" showTryAgain - flag to determine if we should show the button "Try Again" showClose - flag to determine if we should show the button "Close" showLoading - flag to determine if we should show text during activex/applet loading showHeading - flag to determine if we should show heading showPolicies - flag to determine if we should show the policies showButtons - flag to determine if we should show any of the action buttons listFailedPolicies - template toolkit hash of failed policies (keys: name & remediation). Other>>> 1. JavaScript functions available for this template are: TryAgain -- submits the hidden form when "Try Again" button is pressed HideRemed -- submits the hidden form when "Hide Remed" button is pressed Continue -- submits the hidden form when "Continue" button is pressed runOnLoad -- gets called on body load. Useful to load activex/applet as needed. --> <!-- CHANGE --> <title>Nestlé Extranet</title> <body bgcolor="#FFFFFF" color="#000000" link="#3366CC" vlink="#CC6699" alink="#3366CC" leftmargin="0" topmargin="0" rightmargin="0" marginwidth="0" marginheight="0" onLoad = "runOnLoad();"> <table border="0" width="100%" cellspacing="0" cellpadding="3"> <tr> <td bgcolor="#6699FF"><img border="0" src="/dana-na/auth/remediate.cgi?step=rolelogo" alt="Logo"></td> <TD bgcolor="#6699FF" align="right"> </TD> </tr> </table> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tr> <td bgcolor="#000000" ><img border="0" src="/dana-na/imgs/space.gif" width="1" height="1"></td> </tr> </table> <p align="center"> <table border="0" cellspacing="0" width="80%" bgcolor="#D8BB34"> <tr> <td> <table border="0" cellpadding="2" cellspacing="0" width="100%" bgcolor="#FFFFCC"> <tr> <td colspan="4"><img border="0" src="/dana-na/imgs/space.gif" width="1" height="5"></td> </tr> <tr> <td><img border="0" src="/dana-na/imgs/space.gif" width="5" height="1"></td> <td valign=top><img src="/da 00153,09 2021/02/02 21:37:04.249 1 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C applauncher.cpp:257 - 'Psal::AppLauncher' queryAppLaunchParams failed 00163,09 2021/02/02 21:37:04.249 1 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C applauncher.cpp:645 - 'Psal::AppLauncher' Failed to get params for startsession 00142,09 2021/02/02 21:37:15.010 1 pshivani PulseApplicationLauncher.exe PSAL p12772 t120C psal.cpp:146 - 'Psal' Failed to do the requested operation
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