While we still encourage the community to assist with your post, I wanted to let you know that we have started a pilot program with TAC to help with some of the questions being asked and yours has been handed off to our TAC technicians. They will be reaching out to you shortly to gather some more information regarding your hardware/software so we can get you in touch with the correct group . I encourage you to continue to post in the community and let me know if there is any way I can help. Once your post is resolved, we will make sure to post the resolution back to the community to help other members.
You can find out more about the TAC Engaged program by clicking on the image below.
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