My Pulse Secure was working correctly until I answered "yes" to the prompt to update and after that, I can no longer make a VPN connection. Initially, the connection is made and the status shows Connected and a message says "Meets security policies". Within a couple of seconds, the status changes to "Checking compliance" and then the message shows "Failed to initialize SAM Access Method" and the status is "Waiting to Connect". This cycle continues until I cancel the connection. I looked at the Windows Event Viewer and the System log is showing a number of events from "PulseSAM" that say: The description for Event ID 1 from source PulseSAM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
StartUDPv4Interception Each event looks similar with the last line changed for various devices. \Device\PulseSAM StopUDPv4Interception Entry \Device\PulseSAM StopUDPv4Interception Exit etc.. I'm also seeing a DistributedCOM error near this same time that could be related: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
to the user <myuseridhere> SID (S-1-5-21-104493759-1744129103-782452203-15493) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. The <myuseridhere> is changed to my network user. Any ideas what could be wrong? I've completely uninstalled Pulse and reinstalled to no avail.
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