Hi Pulse,   Our external IT party did follow the steps in this document https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44781/?kA13Z000000fzbR Yet we ain't able to open Pulse Secure terminal sessions, i did send a ticket to your support too 12 hours ago but didn't recieve a call or e-mail yet. Thats why i try to reach out on this forum for urgent help since our employees can't fully work at home and this is critical during this COVID-19 period.   Best regards, Nathan Barbet (IT Department) HG International BV (the Netherlands, Europe) ... View more