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since ‎08-09-2021
‎08-09-2021
adagnano
New Contributor

PulseSetupClient internal error -54

by in Pulse Desktop Clients
‎08-09-2021 04:00:AM
‎08-09-2021 04:00:AM
I have this error after a clean new setp installation from vpn: 00232,09 2021/08/09 10:27:28.285 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupComponent.cpp:422 - 'DSSetupComponent::getAttribute()' File not exists: C:\Program Files (x86)\Pulse Secure\Pulse\PulseSecureVersion.ini 00252,09 2021/08/09 10:27:28.286 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupComponent.cpp:268 - 'DSSetupComponent::checkInstalledVersion()' DisplayVersion not found in C:\Program Files (x86)\Pulse Secure\Pulse\PulseSecureVersion.ini 00187,09 2021/08/09 10:27:28.286 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupComponent.cpp:245 - 'DSSetupComponent::checkVersion()' Pulse Secure processed with code -54 00204,09 2021/08/09 10:27:28.286 1 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupApplicationMgr.cpp:454 - 'DSSetupApplicationMgr::checkForUpdate()' ERROR: comp->checkForUpdate() failed: -54   versione setup client 9.1.8.8393 ... View more

Re: Internal error detected

by in Pulse Desktop Clients
‎08-09-2021 03:48:AM
‎08-09-2021 03:48:AM
after installation from server endpoint i have the same issue this is the error in log: 00174,09 2021/08/09 10:27:28.285 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupParameters.cpp:88 - 'DSSetupParameters::getParameter()' DSSETUP_CHECK_UPGRADE= 00189,09 2021/08/09 10:27:28.285 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupApplicationMgr.cpp:421 - 'DSSetupApplicationMgr::checkForUpdate()' Start checkForUpdateOnly 0 00335,09 2021/08/09 10:27:28.285 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupComponent.cpp:409 - 'DSSetupComponent::getAttribute()' GetPrivateProfileString(displayName=Pulse Secure, name=DisplayVersion, iniPath=C:\Program Files (x86)\Pulse Secure\Pulse\PulseSecureVersion.ini) not found, try productName: PulseSecure 00310,09 2021/08/09 10:27:28.285 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupComponent.cpp:415 - 'DSSetupComponent::getAttribute()' GetPrivateProfileString(displayName=PulseSecure, name=DisplayVersion, iniPath=C:\Program Files (x86)\Pulse Secure\Pulse\PulseSecureVersion.ini) not found, try 00232,09 2021/08/09 10:27:28.285 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupComponent.cpp:422 - 'DSSetupComponent::getAttribute()' File not exists: C:\Program Files (x86)\Pulse Secure\Pulse\PulseSecureVersion.ini 00252,09 2021/08/09 10:27:28.286 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupComponent.cpp:268 - 'DSSetupComponent::checkInstalledVersion()' DisplayVersion not found in C:\Program Files (x86)\Pulse Secure\Pulse\PulseSecureVersion.ini 00187,09 2021/08/09 10:27:28.286 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupComponent.cpp:245 - 'DSSetupComponent::checkVersion()' Pulse Secure processed with code -54 00204,09 2021/08/09 10:27:28.286 1 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupApplicationMgr.cpp:454 - 'DSSetupApplicationMgr::checkForUpdate()' ERROR: comp->checkForUpdate() failed: -54 00174,09 2021/08/09 10:27:28.286 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupParameters.cpp:88 - 'DSSetupParameters::getParameter()' DSSETUP_CHECK_UPGRADE= 00196,09 2021/08/09 10:27:28.286 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupApplicationMgr.cpp:161 - 'DSSetupApplicationMgr::prepareRequest()' checkForUpdate() return code: -54 00198,09 2021/08/09 10:27:28.286 1 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupApplicationMgr.cpp:173 - 'DSSetupApplicationMgr::prepareRequest()' ERROR: checkForUpdate() failed: -54 00165,09 2021/08/09 10:27:28.286 3 Alessandro PulseSetupClient.exe PulseSetupClient p8320 t2F38 dsSetupApplicationMgr.cpp:133 - 'DSSetupApplicationMgr::invoke()' Ended: -54 ... View more
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