About cundiffjm

cundiffjm · ‎10-04-2022

I've got a user trying to download the client on a Linux Mint 21 system and the download will not complete.

cundiffjm · ‎11-17-2021

[email protected] Any idea when the new client will be available? I've got users having a really bad time with this. Are there any workarounds in the meantime?

cundiffjm · ‎11-04-2021

Yes, we are using Split Tunneling. So it should be fixed in 9.1R13.1?

cundiffjm · ‎11-03-2021

Seeing an issue where Windows 11 users connection keeps flapping between connected and disconnected. I've read some other articles that lead us to the solution of turning on the "Juniper Network Service" in the virtual adapter settings and this does fix the issue temporarily. The problem is that this setting does not seem to stick. The users have to go back in and re-check the "Juniper Network Service" everytime they connect and they are becoming frustrated. We have seen this behavior on both 9.1R.12 clients and 9.1R13. Does anybody have a solution for this?

cundiffjm · ‎10-22-2021

@yElr3y Yes, creating a new sign-in url that included a subdirectory ended up being the solution. The documentation was slightly unclear because initially I thought that just adding /saml to the end of my URL was all that I needed but it needed to be a whole new URL altogether. For instance: it did not work when I had both aaa.vpn.edu and aaa.vpn.edu/saml configured; it had to be aaa.vpn.edu and bbb.vpn.edu/saml. Hope this helps out anyone else facing this problem!

cundiffjm · ‎08-27-2021

I'm dealing with a problem where linux users are not able to connect. We use SAML authentication and it is set up properly according to the guides that I have found and works fine with Windows and Mac users. When linux users try to connect, the SAML login page is displayed and they can enter credentials and successfully authenticate according to both our Azure logs and Pulse logs, but then a blank white page pops up and the VPN tunnel is never created. I have had a case open with support for over 100 days at this point. They have replicated our environment but do not see this same issue in their labs. I'm looking for any ideas of how to fix this issue.

cundiffjm · ‎08-27-2021

From what I understand, it is just MacOS security flagging older versions of the Pulse Client. However, I'd like to follow along on this subject to see if anyone has anymore info.

Does anyone know if Linux Mint 21 is supported by ...

Re: Windows 11 PDC keeps connecting/disconnecting....

Re: Windows 11 PDC keeps connecting/disconnecting....

Windows 11 PDC keeps connecting/disconnecting. Wor...

Re: Pulse Secure Client fails to connect for linux...

Pulse Secure Client fails to connect for linux cli...

Re: MAC users - Pulse Secure will damage your comp...