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Answers below. @JohnHenrysHammer I think the version is reversed Is it 9.1R13 and users are facing disconnects when using WiFi? Is it happening over LAN connection as well? All wifi - bar one user who is connected to the LAN via cable. Is there any user using the same WiFi model and not affected by this disconnection issue? Yes. We have two domains. In the other domain (call it domain B), the same laptop models with same wifi adapters are being used, but with a different vpn solution (Cisco AnyConnect). There are no reports of any issues on these devices. Only on the domain A, where Pulse is used as the vpn solution, are we seeing these frequent/random disconnects - and ONLY on these models/wifi adpaters. On older laptop models in domain A this issue does not occur. How frequent are these disconnects? They are random; some users report once or twice per day, others more than that. The can occur when the device is locked or when the user is actively using the laptop. Do we see any network change happening during the time of disconnect, like WiFi gets reset automatically and reconnect? On some but not all laptops we will see this message in the Windows event logs: The connection CRAS VPN (ID a99d26de-1b4a-4777-9977-c958f9301f31) was disconnected due to change in routing table. Interface address changed from 192.168.0.79 to 0x0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 In the pulse client debug logs, do you see any event with the line is no longer present after issue occured? I'll need to check that.
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