Verified still broken in Version 22H2 Build 22572.201   Disappointed indeed. ... View more

> Looks like ISO Windows 11 (GA release) has version 21H2 22000.194 and Pulse Client 9.1R13 works as expected   Correct.  Per the initial post in this thread, the issue did not start until Windows 11 version 22483.1011. The latest preview ISOs can be downloaded here: https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewiso   > 22499 didn't work for me.   Same. ---- This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful. ... View more

I suspect this is an issue that will need to be fixed on Microsoft's side.  I created an issue on their Feedback hub when first encountering this here in case you want to vote it up: https://aka.ms/AAeqo3b     ... View more

Just Windows 11's built in AV.  Disabled and reinstalled Pulse.  Issue remains. ... View more

Fyi, I have since tried installing the latest motherboard chipset drivers, disabled both Wi-Fi and Bluetooth in the BIOS, upgraded to the latest BIOS version, and again reinstalled the Pulse client.  None of these have made any difference. I also tested w/ hardware virtualization disabled since that got reset when I upgraded the BIOS.  I am running an Asus ROG Strix X570-I. ... View more

Here is the last Hardware Initiated logging: >>> [Setup online Device Install (Hardware initiated) - {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001] >>> Section start 2021/10/30 11:26:06.017 ump: Install needed due to device having problem code CM_PROB_NOT_CONFIGURED utl: {Select Drivers - {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001} 11:26:06.025 utl: Driver Node: utl: Status - Selected utl: Driver INF - oem8.inf (C:\WINDOWS\System32\DriverStore\FileRepository\jnprva.inf_amd64_b96098c9161408ef\jnprva.inf) utl: Class GUID - {4d36e972-e325-11ce-bfc1-08002be10318} utl: Driver Version - 05/24/2021,9.1.12.9087 utl: Configuration - {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA utl: Driver Rank - 00FF0000 utl: Signer Score - WHQL (0D000005) utl: {Select Drivers - exit(0x00000000} 11:26:06.036 dvi: {Core Device Install} 11:26:06.037 dvi: {Configure Device - {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001} 11:26:06.039 dvi: Device Status: 0x41802400 [0x01 - 0xc0000493] dvi: Parent Device: ROOT\JNPRVAMGR\0000 sto: {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\jnprva.inf_amd64_b96098c9161408ef\jnprva.inf} sto: Source Filter = {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA inf: Class GUID = {4d36e972-e325-11ce-bfc1-08002be10318} inf: Class Options = Configurable inf: {Configure Driver: Juniper Networks Virtual Adapter} inf: Section Name = JnprVa.ndi inf: {Add Service: jnprva} inf: Start Type = 3 inf: Service Type = 1 inf: Error Control = 1 inf: Image Path = \SystemRoot\System32\drivers\jnprva.sys inf: Display Name = Juniper Networks Virtual Adapter Service inf: Group = NDIS inf: Reactivating service 'jnprva' pended for deletion. inf: Updated service 'jnprva'. inf: {Add Service: exit(0x00000000)} inf: Hardware Id = {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA inf: {Configure Driver Configuration: JnprVa.ndi} inf: Service Name = jnprva inf: Config Flags = 0x00000000 inf: {Configure Driver Configuration: exit(0x00000000)} inf: {Configure Driver: exit(0x00000000)} flq: {FILE_QUEUE_COMMIT} 11:26:06.075 flq: Copying 'C:\WINDOWS\System32\DriverStore\FileRepository\jnprva.inf_amd64_b96098c9161408ef\jnprva.sys' to 'C:\WINDOWS\System32\drivers\jnprva.sys'. flq: {FILE_QUEUE_COMMIT - exit(0x00000000)} 11:26:06.082 dvi: Existing files modified, may need to restart related services. sto: {Configure Driver Package: exit(0x00000bc3)} dvi: Restart required for any devices using this driver. dvi: Install Device: Configuring device. 11:26:06.087 dvi: Configuration: oem8.inf:{FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA,* dvi: Install Device: Configuring device completed. 11:26:06.092 dvi: Device Status: 0x41802000 dvi: {Restarting Devices} 11:26:06.094 dvi: Start: {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001 ! dvi: Device '{FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001' pending start: Device has problem: 0x38 (CM_PROB_NEED_CLASS_CONFIG), problem status: 0x00000000. dvi: {Restarting Devices exit} 11:26:06.115 dvi: {Configure Device - exit(0x00000000)} 11:26:06.117 dvi: {Core Device Install - exit(0x00000000)} 11:26:06.118 dvi: Waiting for device post-install to complete. 11:26:06.121 dvi: Device post-install completed. 11:26:06.225 ! dvi: Device Status: 0x41802400 [0x0a - 0xc0000001] <<< Section end 2021/10/30 11:26:06.229 <<< [Exit status: SUCCESS] I have forwarded this thead to my IT dept.  Thanks! ... View more

[email protected] wrote: @aleiby Ok. Please review the setupapi.dev.log under C:\WINDOWS\INF folder and check the events printed there for JNPRVA startup.   BTW, do you have any other VPN client installed? No other VPN client installed.   There is a lot of JNPRVA activity in the log since I had tried uninstalling and reinstalling a couple times.   The last Device Install entry: >>> [Device Install (DiShowUpdateDevice) - {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001] >>> Section start 2021/10/30 11:26:36.834 cmd: "C:\WINDOWS\system32\mmc.exe" C:\WINDOWS\system32\devmgmt.msc dvi: {DIF_UPDATEDRIVER_UI} 11:26:36.836 dvi: Default installer: Enter 11:26:36.837 dvi: Default installer: Exit dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 11:26:36.839 ndv: {Update Driver Software Wizard - {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001} ! ndv: Searching Windows Update has been disabled for the Update Wizard. ! ndv: Policy has been set to prevent searching Windows Update for drivers. ndv: Search options: 0x00000003 ndv: Searching currently installed INF dvi: {Build Driver List} 11:26:38.069 dvi: Searching for hardware ID(s): dvi: {fe36527a-8c07-4854-8af7-bf40e7df52f7}\jnprva dvi: Created Driver Node: dvi: HardwareID - {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\jnprva.inf_amd64_b96098c9161408ef\jnprva.inf dvi: DevDesc - Juniper Networks Virtual Adapter dvi: Section - JnprVa.ndi dvi: Rank - 0x00ff0000 dvi: Signer Score - WHQL dvi: DrvDate - 05/24/2021 dvi: Version - 9.1.12.9087 dvi: {Build Driver List - exit(0x00000000)} 11:26:38.093 ndv: Searching default INF path dvi: {Build Driver List} 11:26:38.095 dvi: Searching for hardware ID(s): dvi: {fe36527a-8c07-4854-8af7-bf40e7df52f7}\jnprva dvi: Created Driver Node: dvi: HardwareID - {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\jnprva.inf_amd64_b96098c9161408ef\jnprva.inf dvi: DevDesc - Juniper Networks Virtual Adapter dvi: Section - JnprVa.ndi dvi: Rank - 0x00ff0000 dvi: Signer Score - WHQL dvi: DrvDate - 05/24/2021 dvi: Version - 9.1.12.9087 dvi: {Build Driver List - exit(0x00000000)} 11:26:38.154 dvi: {DIF_SELECTBESTCOMPATDRV} 11:26:38.155 dvi: Default installer: Enter 11:26:38.157 dvi: {Select Best Driver} dvi: Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}. dvi: {DIF_DESTROYPRIVATEDATA} 11:26:38.160 dvi: Default installer: Enter 11:26:38.161 dvi: Default installer: Exit dvi: {DIF_DESTROYPRIVATEDATA - exit(0xe000020e)} 11:26:38.163 dvi: Selected Driver: dvi: Description - Juniper Networks Virtual Adapter dvi: InfFile - c:\windows\system32\driverstore\filerepository\jnprva.inf_amd64_b96098c9161408ef\jnprva.inf dvi: Section - JnprVa.ndi dvi: {Select Best Driver - exit(0x00000000)} dvi: Default installer: Exit dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 11:26:38.171 ndv: {Update Driver Software Wizard exit(000004c7)} <<< Section end 2021/10/30 11:26:40.240 <<< [Exit status: FAILURE(0x000004c7)] Note the Exit status FAILURE there at the end.   This is then followed by several network binding disabled entries like these: >>> [Set network binding disabled - jnprns->NonPnpNetworkInterface\{548EFC27-C9D4-4E4D-B2C8-95928C5EE6A7}] >>> Section start 2021/10/30 11:31:06.254 cmd: "C:\Program Files (x86)\Common Files\Pulse Secure\JUNS\PulseSecureService.exe" <<< Section end 2021/10/30 11:31:06.255 <<< [Exit status: SUCCESS] >>> [Set network binding disabled - jnprns->{FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001] >>> Section start 2021/10/30 11:31:06.295 cmd: "C:\Program Files (x86)\Common Files\Pulse Secure\JUNS\PulseSecureService.exe" <<< Section end 2021/10/30 11:31:06.300 <<< [Exit status: SUCCESS] I didn't see anything that mentioned "startup".     ... View more

And after a while it reverts to faded out instead of warning icon with: Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. ... View more

[email protected] wrote: Do you see any warning symbol shown in the Virtual adapter status while the Pulse Client is in "Securing Connection" status? Yes, that's the same error mentioned above: This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful. Under Events it says: Device {FE36527A-8C07-4854-8AF7-BF40E7DF52F7}\JNPRVA\0001 had a problem starting. Driver Name: oem8.inf Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Service: jnprva Lower Filters: Upper Filters: Problem: 0x0 Problem Status: 0xC00000E5 ... View more

SERVICE_NAME: jnprns TYPE : 1 KERNEL_DRIVER STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 ... View more

Yes.   Juniper Networks Virtual Adapter - 5/24/21 v9.1.12.9087 "This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful"   Juniper Network Virtual Adapter Manager - 5/24/21 v9.1.12.9087 "This device is working properly" ... View more