I am trying to install PulseSecure on a Windows 10 Pro device and I get the following error:
00160,09 2021/11/02 11:51:10.842 1 SYSTEM MsiExec.exe jnprTdi p9272 t4078 jnprTdiInstDLL.cpp:208 - 'jnprTdi' deletion of driver file jnprTdi_9113_11723 failed, error 2 00150,09 2021/11/02 11:51:10.851 1 SYSTEM MsiExec.exe jnprTdi p9272 t4078 jnprTdiInstDLL.cpp:227 - 'jnprTdi' deletion of driver key jnprTdi_9113_11723 failed
I have already tried to follow what was described in here, but for me the command:
>> sc delete jnprTdi_XXX_XXXX doesn't work as there is no jnprTdi_XXX_XXXX in my drivers (all I can find there is jnprns.sys --> shall I delete that one?).
driverquery /FO LIST | findstr "Pulse" --> returns
Module Name: PulseSAM Display Name: Pulse Secure WFP Driver (PulseSAM)
I have attached the setupapi.app.log and setupapi.dev.log for more info related to the issue (02/11/2021 timestamp of last retried 11:50 ):
How can I proceed? It's very important for me to have PulseSecure installed for being able to connect to the client's VPN.
Thanks for the help! If I should provide more info, please let me know
... View more