I am trying to install PulseSecure on a Windows 10 Pro device and I get the following error:
00160,09 2021/11/02 11:51:10.842 1 SYSTEM MsiExec.exe jnprTdi p9272 t4078 jnprTdiInstDLL.cpp:208 - 'jnprTdi' deletion of driver file jnprTdi_9113_11723 failed, error 2 00150,09 2021/11/02 11:51:10.851 1 SYSTEM MsiExec.exe jnprTdi p9272 t4078 jnprTdiInstDLL.cpp:227 - 'jnprTdi' deletion of driver key jnprTdi_9113_11723 failed
I have already tried to follow what was described in here, but for me the command:
>> sc delete jnprTdi_XXX_XXXX doesn't work as there is no jnprTdi_XXX_XXXX in my drivers (all I can find there is jnprns.sys --> shall I delete that one?).
driverquery /FO LIST | findstr "Pulse" --> returns
Module Name: PulseSAM Display Name: Pulse Secure WFP Driver (PulseSAM)
I have attached the setupapi.app.log and setupapi.dev.log for more info related to the issue (02/11/2021 timestamp of last retried 11:50 ):
How can I proceed? It's very important for me to have PulseSecure installed for being able to connect to the client's VPN.
Thanks for the help! If I should provide more info, please let me know
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Hi, I was trying to install the Pulse Secure 9.1 on my Windows 10 machine and the operation rolls back due to the errors: 00161,09 2021/11/02 11:01:13.744 1 SYSTEM MsiExec.exe jnprTdi p13768 t2980 jnprTdiInstDLL.cpp:208 - 'jnprTdi' deletion of driver file jnprTdi_9113_11723 failed, error 2 00151,09 2021/11/02 11:01:13.762 1 SYSTEM MsiExec.exe jnprTdi p13768 t2980 jnprTdiInstDLL.cpp:227 - 'jnprTdi' deletion of driver key jnprTdi_9113_11723 failed I did the command in cmd: driverquery /FO LIST | findstr "Pulse" and tried to delete the jnprTdi_XXX_XXXX as suggested in this post , but there is no jnprTdi driver present in my system32/drivers. The only one i can see in the list is jnprns.sys. Attached you can find some logs (setupapi.app.log and setupapi.dev.log) from 02/11/2021 11:50 when last tried: https://we.tl/t-pLlTr8p5uz
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